Hendrick Chevrolet
Customer Reviews of Hendrick Chevrolet
Review type:
Excellent Sales experience
Excellent Sales experience
by StillLost on 05/23/2025On a Sunday, I was searching suburbans on line and requested info > Monday morning almost as soon as they opened, a salesman named Eddie texted me. He stated that they got my inquary and was going to get the keys and take a video for me. He… went above and beyond! he made the experience amazing and I am glad we went there.Stilllost, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet.
Buyer
by Eddie Merz on 05/19/2025My dealer Eddie Merz was awesome. He helped with all questions and was very professional. I would highly recommend him yo any of my family or friends.Eddie Merz, thank you so much for your positive comments about Hendrick Chevrolet!
Skip the rest!
by Paul on 05/07/2025Jorge was excellent to work with! He is knowledgeable about the vehicles on the lot and easily helped us compare different models and their features. He is genuine, cared about our specific needs, and gave us honest information to help us… with our decision making. He valued our time, and got to our price point right away. Everyone we met at the dealership was very friendly and the showroom appearance is top notch. High tech methods of signing paperwork was impressive and efficient. We will definitely revisit this dealership for our next buy!Paul, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet.
Great Experience
by DrShawn on 04/04/2025It was the best buying experience I EVER had, and I've bought a lot of cars. Eric Little and Milo's were very thorough and helpful, and the Finance Manager got me in and out. It was so good, I bought a second car.Hi Drshawn, we're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet.
First oil change and tire rotation
by Bsudman1 on 03/07/2025updated 03/17/2025Very courteous, efficient and timely.Bsudman1, we are so pleased you enjoyed your visit to Hendrick Chevrolet!
Good job
by Marnell on 03/05/2025The work done right and fastMarnell, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet.
Diagnostic and Repair Did NOT Work
by Matthew V on 01/12/2025Took vehicle in for oil change and tire rotation and ask to look into engine light that would turn on and off. Worked with Service Manager Josh who was professional and friendly. Josh advised that through their diagnostic test that they… identified the issue. I agreed to the repair when I was told they were 99% certain this would solve the issue and without the fix the car would not pass future safety inspections. Repair was completed and we paid $900. Three days after the repair, the light came back on. We’ve made multiple attempts to contact Josh and he now has not been responsive. With threat of our vehicle not passing the safety inspection which is due over the next few months, we need to get th vehicle fixed. Needless to say, we are not happy with Hendrick Chevrolet. This is not the first issue we’ve had with this location however we prepaid for maintenance with them and now are stuck. We’ve purchased 2 vehicles with other dealerships since purchasing this vehicle with Hendrick Chevrolet.Matthew V, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact (919) 439-5132. Thank you for your time and we look forward to hearing from you soon.
Outstanding willingness to go above and beyond!
by cmmcgra3 on 12/06/2024Being new to North Carolina I was not sure who to choose for a new dealership so I spent a lot of time searching. I am very glad that I was able to find Hendrick Chevrolet as my new primary dealership. They went above and beyond any… requests that I had and spent an extra amount of time making sure that I was 100% fully satisfied. I cannot be happier with my purchase and finding a new home dealership.Hi Cmmcgra3, thank you for taking the time to leave a review for us at Hendrick Chevrolet. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet
Great Experience
by Brooktrout on 11/19/2024Fantastic and easyBrooktrout, we are so pleased you enjoyed your visit to Hendrick Chevrolet!
Oil change routine visit
by Janet G on 10/28/2024updated 11/05/2024The service and the attention is great. The downside is the wait. Waited almost three hours for a routine oil change service because the days was overbooked. It would be greatly appreciated if the timing could be cut down to at least an… hour and a half. Overall, no complaints on the service.Janet G, we appreciate your positive review about your recent experience with us.
Great service!
by Ryley on 10/07/2024updated 10/14/2024Great service all around! Easy purchase process and good professionalism!Ryley, we are so pleased you enjoyed your visit to Hendrick Chevrolet! We're looking forward to your next visit with us.
Would give 0 stars if I could
by ArielLB on 10/03/2024Dealership is a ripoff for service and did not even do their job properly. Had a problem with my car, they said it was a part that needed to be replaced, I paid way too much for it and then 20 miles into driving it again the same error came… up. They paid for the tow back to the dealership where they first said they improperly installed the part then said it was a different part broken. They tried to rip me off on this part, but I declined service. During this whole time communication was a huge problem. The only positive part of this experience is it made me avoid buying a Chevy at all costs when purchasing my new car this week.Justin May, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact (919) 439-5132. Thank you for your time and we look forward to hearing from you.
Thank you!
by Princess on 08/31/2024Where do I begin? From start to finish, the customer service I received was amazing. From the moment I walked in Johnathan gave me a warm welcome and began to ask the right questions to find out what I needed. I had no idea what I was… looking for so he helped me with options. Once I made a decision, we went on a test drive. While driving, he continued to ask questions making sure this would be a good fit, he was very knowledgeable about the car and able to answer all the questions I had as well. I fell in love with the car so we moved on to numbers. Raheem was friendly, efficient and quick. The entire team was a joy to work with. A deciding factor when considering the purchase. Overall, I’m in love with my new car and it wouldn’t have been possible without the team at Hendrick. Thanks again.Princess, we're happy to hear you had such a positive experience with our team!
Great Service
by The Utleys on 08/14/2024Excellent service from the collision center. Jeff was attentive and informative. The office staff was friendly and knowledgeable. Over all great service!The Utleys, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet.
2020 GMC Sierra
by MW on 08/12/2024Tarron Calloway was my service rep he was very knowledgeable and professional throughout the whole process. Very satisfied!Mw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet.
2024 colorado trail boss
by Scott J. on 07/02/2024Good priceHello Scott J., we appreciate you taking the time to leave us this feedback.
**⭐⭐⭐⭐⭐**
by Dajah Wright on 06/24/2024I recently purchased a 2025 Chevy Trax from Andre Harvey, and the experience was outstanding. Andre was incredibly knowledgeable and attentive throughout the entire process. He took the time to understand my needs and preferences, guiding… me to the perfect vehicle without any pressure. His expertise and transparency made the buying process smooth and enjoyable. I'm thrilled with my new Chevy Trax and highly recommend Andre for his excellent customer service and professionalism. Thank you, Andre!Dajah Wright, thank you for the high star rating!
First time buyer
by Cmathes on 06/11/2024This was the first time I’ve ever purchased a car and it went so smoothly with Trevor! Got the recommendation from the service department and despite my age and lack of experience I never felt like I was being talked down to. Would so… recommend.Cmathes, we're so glad that we were able to go above and beyond your expectations!
Harry and Napoleon
by Shannon rhew on 05/07/2024Very friendly and helpful though the whole prosses.Hello Shannon Rhew, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Nick is the guy
by Nick D on 04/21/2024Nick listened to me and showed me a truck that was proper for my needs over the truck I originally came in to buy. Cant thank Nick and the team at Hendrick EnoughHello Nick D, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Hendricks Chevrolet Buying Experience
by R3MUV5L on 04/18/2024Excellent buying experience!! We visited this dealer about 30 minutes before they closed. We were not rushed and our Sales Consultant Nick, made sure we were comfortable with the vehicle we selected. One of the Sale Managers, Bob… Stephenson, has followed up with us several times after our purchase just to see if we had any questions about our new vehicle. We even had a pleasant discussion in the finance office signing documents. Great customer service for me equals repeat buyer.Hello R3muv5l, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Corvette
Stilllost, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet.
by Judy Bamyeh on 05/27/2025