Dutchess Kia
Today 12:00 PM - 4:00 PM
Customer Reviews of Dutchess Kia
Review type:
Best Car Buying Experience I’ve Had
by Daniel on 04/24/2025
I just bought a Kia K5 from this dealership and honestly, it was the best car buying experience I’ve had. Gui was my main salesperson and he was awesome from start to finish. Jeremy also stepped in to help and was just as great, and Frank… handled the financing and made that part smooth and easy.
What stood out the most was how comfortable I felt with all of them, no pressure, no sketchy tactics. They were genuinely trustworthy, answered every single one of my questions, and walked me through every step.
I’ve visited a bunch of dealerships over the past month and these guys are the only team I’d recommend to friends or family. I got a great deal, full transparency, and overall just a solid experience.
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The following reviews are more than two years old. They are not included in the overall rating.
25 reviews
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Exceeds expectations
by Marias121086 on 02/05/2018Anthony , John & Brian were all so helpful and patient..I had my doubts, as everyone does when going into a car dealer ship, but what they managed to accomplish for me was more than I couldve of expected. They were reassuring,… helpful,funny and so much more! I look forward to trading in my new car when the time comes because I know I will be in great hands!Great experience
by Bigcam21 on 02/02/2018Went in with my wife with two cars and Jody got us a great deal and two new cars in one sitting. Thank you Jody.Excellent customer service
by Esdoll21 on 01/04/2018Jody was our salesman and he was great from beginning to finish I highly recommend buying a car from here and going to Jody he is down to earth puts no pressure on you and respects your budget he gets the job done it was by far the best car… experience I had.Anthony Scott
by Brammer on 12/07/2017Anthony was our salesman. He was very polite, helpful, and knowledgeable. We love our new truck.Thank you Anthony ScottAmazing
by vsbabycakes03 on 11/24/2017Jody was great. All managers were terrific. Great experience.Sales man Jody D
by Boos123 on 10/26/2017Jody was very, very helpful. He was committed to his job. The place was very clean, neat and organized. Jody gave us a great vist and my family and I will continue to buy vehicles from them!Dutchess Kia Poughkeepsie
by Lilsnoozy on 10/23/2017Jody the sales representative was genuine, kind and personable. Jody did not hassle or pressure us and worked with us to get us the best deal possible for what we were looking for. All of the staff were extremely helpful and friendly, the… only reason I had to take off two stars for the review was because I was at the dealership for 6+ hours, which most of the time seemed to be time spent waiting for the one financial advisor in charge of the two dealerships (Kia,dodge,etc.) as staff reported the other two finincial advisors that are usually present as well were out sick.Dutchess Kia
by Bunnyd54 on 10/06/2017My experience went very well and my salesperson Anthony was very helpful,patient and friendly and dresses very well also definitely a asset to your company.If I could give zero stars I would
by elove715 on 05/06/2016I was pressured into putting a hold on a Kia. When I came back the next day and decided the car wasn't for me I was told only a manager could sign off on the refund, of course the manager "wasn't there" that day. The next day when I came… back and found a manager he told me only the owner could sign off on a refund. I was yelled at, cursed at, and talked down to. I was toyed with and told contradictory stories all 5 times I went in for my refund. It took almost two weeks for my refund to finally be processed and it wasn't a painless two weeks at that. Overall I could not say one good thing about this place. I will never do business here ever again and I could never in a million years recommend buying a car from this dealership to anyone. I have never seen such unprofessionalism and plain rudeness and crooked actions at a place of business.
About our dealership
Our staff appreciates the awesome review. Thank you for taking the time to review us. We look forward to working with you in the future.
by dutchesskia on 02/13/2018