Customer Reviews of Goldstein Chrysler Jeep Dodge Ram
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The following reviews are more than two years old. They are not included in the overall rating.
40 sales reviews
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Great sales
by jwinnpa on 03/02/2016I was impressed with the sales person at Goldstein-Joe Slawienski. He was very patient, thorough & instilled confidence in my buying decision. Every car dealer should be as friendly & compassionate as Joe!Excellent sales team
by ErinScott on 02/16/2016Dylan Gibson was very patient and willing to give us all of our options. He helped us find the right vehicle for our family and made sure I got the car that I loved. Tom and Sam helped with the financing so we could stay in budget and get… the payment where we wanted to be. Great Team.Sales Review for my Jeep GC
by abarne1 on 01/25/2016From Start to Finish my sales experience with Shawn Thurber was fantastic. It was the best experience I have had in leasing, buying a car. Great experience with all of the employees at Goldstein Chrysler from the initial call with… Internet sales manager, review of models and final financing with Sam! I would highly recommend this dealership in buying/leasing your next vehicle.Ram 3500
by Daniel06012014 on 12/06/2015Top notch dealship. Looking for heavy duty Ram? Stop in see Goldstein. Excellent job from start to delivery.My new Ram 1500 Laramie
by GeorgeJ88 on 11/17/2015Thanks to this dealership for making it possible to put me in a new RAM 1500 pickup. Your salesman Mike is the best. He worked very hard to get me and the price of the Ram I purchased to an agreeable place. Your Dealership always takes care… of my needs on my vehicles, always with good outcomes. I will return to you for any vehicle needs.Dodge Caravan 2016
by Meme1115 on 10/20/2015updated 10/26/2015I purchased my 2016 Dodge Caravan SEPlus from Goldstein's and the entire process from test driving to purchase was very easy. It was a pleasant experienceGood experience with sales rep Shawn
by sking558 on 10/02/2015I was very satisfied with the service provided to me at Goldstein. Shawn was very knowledgeable about the Jeep Renegade I purchased considering it is a new model. The only thing not happy with is the vehicle didn't come with floor mats and… once I questioned it they still did throw them in. I find it hard to believe comes with no mats for what I paidCouldn't be happier!
by ErikaB1217 on 09/30/2015I had the best experience at Goldstein Chrysler in Latham. My salesman Mike Davey worked hard to get me exactly what I wanted and the whole team was friendly and comfortable to be around. Ill be going back in a heartbeat and have been… recommending their services to all my coworkers!One of the Best Car Buying Experience I've had
by sgletus on 09/13/2015I'm over 60 years old and I've purchased over 30 new cars, and this was one of the best experiences I've had. I started my new vehicle search on the internet with Rachael. She responded to all my questions very quickly. The rest of the… sales staff, Kieran and Rick were very helpful and friendly. The finance people Pete and Sam were very knowledgeable and professional, and Brandon was fantastic. He explained all the features of the Durango and paired our phones and answered all our questions. He was very friendly and helpful.Got The Renegade I Wanted
by KingJule on 09/12/2015It took me over a year working with Shawn because I changed my mind over and over to get the Jeep Product I wanted. The Renegade!! After doing all the research, I knew which one I exactly wanted and Shawn and Goldstein did everything they… had to do to get me my Prized Renegade. Thank you Shawn and the rest of the gang. I'll be buying my Jeeps from Goldstein for now on. And a Big Thanks to Shawn for being so patient with me throughout the whole process.Great Service
by Moores15 on 08/09/2015Overall great experience / very pleased with the service and professionalism. They helped make the process of buying a new car stress free.Joe made the car buying experience very easy
by purchase1 on 07/31/2015My salesman Joe Slawienski was professional, and very easy to deal with. He gave me a few good possibilities and we chose the best and least expensive option.Easy, good deal
by mar05 on 07/20/2015Our salesman, Ferdinand was great. He was knowledgeable and easy to work with. This was not a long painful day at all.New car
by Key1975 on 05/20/2015Very professional I loved the fact that I was able to do the test drive fill out a little paperwork and go about my business. I hate it when a dealer won't let you leave.Lovin my Jeep Cherokee from Goldstein!
by Grimrush on 04/03/2015I can honestly say, I have never enjoyed the car buying experience until now. Goldstein Chrysler Jeep was so courteous and professional thoughout the entire process, my wife and I were very pleased. From the search, to the test drive,… through the negotiation and the actual sale, everyone we dealt with at Goldstein Jeep was second to none. Truly an atmosphere of respect, patience, and customer service. And free car washes?! Sweet. We will definitely keep coming back!!! Thank you to Al, Chuck, Ray, and Mike. You are simply the best.Great deal, great service, great selection
by 4bn0rml on 11/14/2014Jeep - consulted Consumerreports.org car buying guide and it recommended Goldstein for its transparency in pricing, which seems true. They were very fair, and I also have a lifetime powertrain warranty, which is a big plus. I love my jeep… and have had great luck with their parts and service, too. Very much recommended. On the bad side, the dealer was reluctant to quote online, but they matched what consumerreports said should be the bottom dollar price, which is fantastic.Dishonest Dealership - Goldstein Chrysler, beware when you buy
by bobsor on 08/05/2009I purchased a 2008 Chrysler Crossfire from Goldstein Chrysler as a new car, however the general paint condition of the car indicated that it had been washed with dirty water and/or dirty sponges, etc. and the surface was composed of large… areas of swirl marks. As was demonstrated to the dealer with photos, the car had embedded dirt in many areas, including door jambs, around hinges, under the spoiler, under the hood, as well as large quantities of tree leaves and seed pods under the hood and in the cowl area indicating it had been stored outside, and not stored indoors as indicated by the salesman. The car was purchased sight unseen by me, and shipped by sealed van; the bill of lading signed by a oldstein\'s employee confirmed that there were 21 distinct paint defects, including 1 paint chip, 16 scratches, 2 stained areas, 1 area of rubbed paint, and 1 dent. I had been promised by the sales department that the oil would be changed prior to shipment since the car had been in storage for more than a year, however when I received the car, the Flexible Service Indicator indicated that it was more than 170 days past its recommended service. When I contacted the dealer, service manager Ed Serian, I was told to send in an estimate for repairs, which I did, for the amount of $350. He then asked for an invoice to prove that I had paid for the work, which I sent him. After the invoice was received, Ed Serian sent me a letter telling me that the car was an \"aged unit\", which created the damaged condition of the car, and that prep was missed, for which he apologized. Also, that they do not service cars based on age, only on mileage (though that is Chrysler\'s recommendation). The final statement, even after the prior statement that I would be reimbursed for repairs, was that any reimbursement would be denied. I would like your assistance to encourage the dealer to do what was promised, reimburse me for the repairs to the car\'s paint, and for the oil change. Thank you.Goldstein Jeep Latham
by troyjeep on 11/25/2007Sold me a used 2007 Jeep Grand Cherokee (certified) with 13K on it. Supplied me a clean carfax and told me it went through a 125 pt. inspection. The next day, I found bondo on the hood and it cracked, the drivers side fender was re-hung,… new grill (not installed right) and the fender liners (attached to bumper) were not installed correctly. Obviously, this Jeep was damaged and they did not disclose that to me. Currently trying to deal with them (no contact with me) since I notified them of my situation. I have had the car for a week now but haven't driven it since I don't know how things will pan out. I am going in tommorrow to speak with a manager. Also, only paid off part of my trade-in loan! I have to follow up why they did not pay in full. I have another payment due in 2 weeks and I face defualt if no payment is made.Great Experience
by markh30 on 05/16/2014updated 08/03/2025Just drove away from the dealership. Lots of wheeling and dealing, but felt comfortable with the deal. They really do spend a lot of time working with you.
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Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area