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Customer Reviews of Subaru World of Newton

Review type:

Overall rating

4.8
4.8 out of 5 stars

(59 reviews)


Customer recommendations:

Yes (55)|No (4)

Great hob

5 out of 5 starsby RK on 09/14/2025

This dealership was friendly and very professional! They were not overbearing, incredibly quick and proficient, and, our salesman in particular, had an easy disposition.
  • We are very happy to hear we met your expectations at Subaru World of Newton. Thank you for sharing this feedback. We will share your feedback with our entire team. Enjoy your new vehicle! - Chris Dexter - General Manager - (973) 250-7815

    by Subaru World of Newton on 09/19/2025

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The following reviews are more than two years old. They are not included in the overall rating.
179 reviews
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  • My visit

    5 out of 5 starsby Alessandra on 09/16/2018

    They were really helpful and nice.
    • Thank you for leaving us this great review, Alessandra! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/18/2018

  • Extremely happy

    5 out of 5 starsby Jeffery on 09/14/2018

    Outstanding!!! Very friendly staff extremely professional!!! First time Subaru owner, best decision I ever made!
    • Taking the time to leave this review means a lot to us, Jeffery. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Kind regards, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/16/2018

  • service manager bob foley is veryu nice as is all the sevice personell

    5 out of 5 starsby Rosalie on 09/13/2018

    never haver a problem when cars are worked on very pleasant and nice people to deal with
    • Hi Rosalie, and thank you! We can't tell you how much we appreciate your customer loyalty! Let us know if there is anything else that we can assist you with. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/16/2018

  • Repair

    4 out of 5 starsby Meghan on 09/01/2018
    updated 09/06/2018

    The customer service was great. My husband had to call to speak with a mechanic that did not seem to find the issue even though it clearly was making a noise when the car made turns. My husband is a mechanic and asked him to find the issue because it was the struts and it was definitely making a noise. They tried again and finally found the it was the struts and also fixed my ac. I'm happy they did not give up and fixed the struts and found other issues and fixed it as well. The vibration is still there which I'm hoping can be fixed with new tires. However, I feel like now the brakes might need to be replaced now which I will have done by my husband. Overall, they did help me and I'm happy with the service.
    • Meghan, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/16/2018

  • Service Review

    5 out of 5 starsby Carole on 08/31/2018

    Friendly service. Explained everything clearly. Was quick and efficient.
    • Carole, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/05/2018

  • Mrs

    5 out of 5 starsby Zbigniew on 08/26/2018

    Friendly helpful in every way
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/05/2018

  • Oil change and tire rotation

    5 out of 5 starsby Zbigniew on 08/26/2018

    Service , kinds ,very helpful ,all.
    • Thank you for this amazing review! We really appreciate your business and hope to see you back again soon! Best, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 09/05/2018

  • Overall

    5 out of 5 starsby Jack2816_ on 08/11/2018
    updated 08/22/2018

    I thought the sales Rep Mike was one of the best sales people I've ever delt with and the place was also friendly. Didn't take long at all to walk away with a new vehicle
    • Thank you so much for the nice review, Jack! We really appreciate this feedback and I'll be certain to share your compliments with Mike and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 08/27/2018

  • Purchase of 2018 Subaru Legacy Outback

    5 out of 5 starsby Deborah on 08/11/2018
    updated 08/22/2018

    Very positive with each and every aspect of our purchase from the initial meeting with our sales consultant, Kyle Hunsicker through to meeting with the financial rep. The entire staff is friendly and helped us to know everything we needed to purchase the vehicle.
    • Thank you for your great review, Deborah! We're glad to have Kyle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 08/27/2018

  • Great dealership

    5 out of 5 starsby Dannyferry on 06/12/2018

    Very friendly Great service and great prices Sales people were easy to work with were willing to work with you on a price that worked
    • Danny, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 06/14/2018

  • 10/10 highly recommended

    5 out of 5 starsby N_V on 09/12/2017

    A+ on all aspects of this dealership. I had Mr. David Wilt as my salesman and he was outstanding, very professional , very helpful, all around great guy! Made my first time buying a new vehicle simple. All staff are very professional, polite, and helpful. You wont be disappointed!
  • Horrible Dealership

    1 out of 5 starsby Philip23 on 06/30/2017

    Very disappointing experience with a trade in . Also very poor service, stay away
  • 'United' with my Subaru Outback

    5 out of 5 starsby wanderingduo on 05/07/2017
    updated 05/23/2017

    Holly (my 'puppy') & I enjoyed out visit yesterday. I'd checked out available certified pre-used Outback on line, & we came up to see them in person. Everyone was pleasant & made us feel welcomed.
  • Great experience, couldn't be happier with our new car!

    5 out of 5 starsby chelseacolvin on 05/15/2017

    All the staff were extremely helpful and friendly when we went to look for our new Subaru. We visited other dealerships but were very impressed with the quality of service at Newton and decided to buy my car there because we liked them so much! From start to finish everything was taken care of and Kyle did everything he could to make the process easy for us. Thanks for everything guys!
  • Best car buying experience I have ever had!!

    5 out of 5 starsby LesleyRenee on 04/27/2017
    updated 05/05/2017

    The entire staff was extremely helpful and friendly. The got me exactly what I wanted and needed as fast as possible!!
  • Best buying experience ever!

    5 out of 5 starsby CaroleannS on 04/29/2017

    Fun experience. No pressure. Our salesperson, Dave Wilt was very knowledgeable and treated us like family. Every person we encountered was happy and welcoming. Lots of customers there gave me a feeling that I made the right choice choosing this dealership. Love the Crosstrek!
  • First new car purchase experience!

    5 out of 5 starsby michelle12064 on 03/13/2017
    updated 03/29/2017

    Mike was very helpful and not pushy. Did not BS us either!! It was a great experience for my daughter's first car purchase.
    • Thank you for leaving us this great review, Michelle. We are very happy to hear that Mike could be helpful and not pushy during your recent visit with us. We look forward to seeing you back again in the future. Take care. Sincerely, Subaru World of Newton Team

      by dealerreply on 04/04/2017

  • Great Experience!

    5 out of 5 starsby ChrisM11432 on 03/13/2017
    updated 03/29/2017

    Everyone was very friendly and answered all my questions to my satisfaction. The entire process to Lease a car was painless and at times enjoyable! Thanks to Dillan and Dragan I had a great experience.
    • Chris, thank you for the feedback. We are happy to hear of your great experience with us, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future. Sincerely, Subaru World of Newton Team

      by dealerreply on 04/04/2017

  • Awesome dealership

    5 out of 5 starsby DigitalShine on 03/28/2017

    Great employees. Very knowledgeable and friendly. Clean and bright interior. Positive experience from start to finish. I will definitely recommend this dealership to others.
    • We are pleased to hear your experience was positive from start to finish. Thank you for your recommendation and we’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Subaru World of Newton Team

      by dealerreply on 04/04/2017

  • New car buying experience

    5 out of 5 starsby Donnaha on 03/24/2017

    Had a very nice experience with your dealership. Received everything I wanted in my new car. I have been driving a Subaru for over 12 years and would not buy any other car. So I was sold on the car before I even walked into your dealership. the excellent service made me buy the car from you.
    • Thank you for writing about your visit with us. We are happy to hear that our team was able to provide you with the excellent customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to let us know with any questions or concerns. Sincerely, Subaru World of Newton Team

      by dealerreply on 04/04/2017

  • my world subaru experience

    5 out of 5 starsby sdenison on 02/28/2017
    updated 03/10/2017

    everyone was helpful even if they were not the one selling you the car. everything was explained with no hidden costs.
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