Freehold Subaru
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Customer Reviews of Freehold Subaru
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The following reviews are more than two years old. They are not included in the overall rating.
123 sales reviews
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First time leasee
by Oldengineer on 10/12/2018We're in our late sixties and worried about maintaining two older cars. We visited three dealers; Lester Soto at Freehold Subaru explained how leasing works and asked us all the right questions. My wife felt so confident with Lester and the… smaller family-owned Subaru dealer, that she leased a beautiful safe Outback and drove it home (happy wife-happy life! ) Thanks Lester ðDream car, awesome experience
by Kaitlyn_C on 09/27/2018Lester at Freehold Subaru went above and beyond to help me find my dream carof course I was looking for the rarest, most popular model! But that was no match for Lester. The entire staff at Freehold Subaru was so kind, helpful and… pleasant, only adding to my experience. I dont think many people can say they enjoyed the time they spent at the dealership while purchasing a new car and going through the stressful process of a trade-in. But I can. Thank you Lester and Freehold Subaru!!Friendly proffesional
by JoeMo123 on 09/04/2018They made the car buying process easy hassle free and straight forward. Sean was great on the test drive and through the whole buying process. Very happy with the experience and of course the crosstrek is fantastic.2019 Subaru Impreza Sport
by Shimonkey on 09/03/2018Once we knew what we were looking for the process was quick, painless and we got a great lease...the one we were hoping for. Both the salesperson and mgmt were helpful and nice. World Subaru did not come even close to the deal we got… and after spending hours with them they got nasty.over all great customer service
by shortybaby5150 on 08/24/2018Bought a 2018 Subaru Forester Lester helped me every step of the way. No pressure to get into a higher trim level, or different car. I was hesitant because the whole process can be very stressful and long but Lester and staff were very… straight forward and honest. The price sent to me is the price they stood by, which was also the cheapest price I could find. You helped me get a safe and reliable car in all weather conditions and I am beyond grateful! .I will definitely be a returning customer for many years to come.New Subaru
by GJMcguirk on 07/08/2018Everyone st the dealership was very helpful and made our car buying experience easy, simple and very satisfying. We love our new Subaru Outback. I highly recommend Freehold Didge and Subaru!Fantastic!
by Jon_Pena on 06/30/2018PJ and the team were super awesome. Walked in without being judged and was respected. Didn't have to deal with the stressful haggling or frantically reading the fine print defensively, they were very clear and open about whole process and I… felt reassured I wasn't being tooken advantage of. The whole process was very non "car salesmen like", they treat you like friends and didn't put up a facade. Just real people selling really good cars. Highly recommend, ask for PJ.Another great experience
by seang123 on 06/27/2018Mike Moursy at Freehold Subaru is always a pleasure to work with. This is my second lease from him, and no question I'll be back for a third when this new lease is up. Mike is patient and knowledgeable, and he does everything he can to make… sure he gets you into the right car. Freehold Subaru operates like a well-oiled machine, the whole process is quick and efficient. Another great experience.New Car Purchase
by Vincent83 on 05/22/2018Had previously purcashed two vehicles from this dealership. Needed another so I found the vehicle I was interested in online. Was able to get emailed a price which was unreal. Went into the dealership and met with Sean and Scott. Was able… to purchse the vehicle without any pressure/hidden fees or tricks. Sean and John even were able to get my phone to work with Android Auto which is great and very critical for my uses.Best Car Buying Experience!
by jskerb86 on 05/14/2018Sean and Eric were fantastic to work with. No last minute changes, hidden fees, or deception like a few other dealerships I've been to. Just honest, knowledgeable, and easy to work with salespeople. I was in and out in less than an hour. I… would absolutely recommend this dealership to anyone looking for a stress free car buying experience. Will be back for sure!Freehold Subaru review
by jimjackson on 05/04/2018We have bought two new cars from this dealership over the years. Both times had a great experience. No BS and wheeling-dealing. Upfront and not pushy. Would recommend them to anyone.2018 Forrester Lease
by Carhappy on 03/27/2018I leased a 2018 Forrester and dealt with Steve U. and Eric. They made the experience more comfortable and easier for me and I appreciated that. Thank you again!The Best in Service and Sales
by FayzieB on 03/20/2018PJ DeGrande is a salesmans saleman. No games, no double talk, no deception. His sincerity, honesty, competence and patience was, quite frankly, like no other salesperson I have ever encountered. I have been a faithful client of this… particular dealership primarily for their outstanding service department. PJ DeGrande has now taken them over the top.Do not buy from the manager was extremely rude and cursed me out
by DontBuy on 01/09/2018Long story short I was cursed out of the store by the used car manager as he was bowed up and screaming at me in a very intimidating manner. He would not work with me at all when I told him I would not sign arbitration and become extreamly… hostile, rude, and aggressive towards me. He refused to allow me to tear up the previous paperwork I signed and did not give back my license untill I argued for it back as I was forced out of the building. Do not do business with them.No hassle, no pressure car buying experience
by achingaching on 01/05/2018I bought my CPO 2015 Outback Limited here. PJ, is friendly, knowledgeable, and incredibly patient when helping us with the sale. PJ also thinks like a buyer, puts his client first and understands my needs for the car. We feel very… comfortable doing business with him, will definitely recommend him to people we know shopping for a Subaru. Nick is detailed-oriented and extremely helpful, to protect us, he made sure no error on the agreement/contract we signed, so that the whole paperwork process could complete well and smooth. These 2 gentlemen made our car buying experience a pleasant one. Albert Ching, Morganville NJFreehold Subaru
by JMG1234 on 10/31/2017My experience at Freehold Subaru was outstanding! Carlos Ramos and the management staff are knowledgeable, honest, and low pressure in their approach. I can wholeheartedly recommend this dealership. Please ask for Carlos!Time for a new car - Do I want a Subaru?
by JS08831 on 09/22/2017Yes! With the help of Salesman, Mort Brach and his knowledge, kindness and experience I was able to test drive 3 types of Subaru's and ended up with a great 2017 Legacy Ltd. model.Great Experience!
by Jtrafic on 07/20/2017I went to buy a new vehicle after being in a car accident. I was hesitant because I have bought many cars in my lifetime (I average a new car every 3-4 years) and it is always such a hassle and a game. Bryan Hughes was my salesman and it… was immediately evident that he was quite knowledgeable about Subarus. After my test drive I wanted some time to think about it and told Bryan I wanted to grab some lunch. He didn't try to push me into anything, he just handed me his card and told me if I needed anything else to let him know. I was so impressed by this "un-salesman-like" behavior. (If anyone has ever tried to leave a car dealership you know what I mean!) I returned a couple of hours later and bought a Legacy. I only had to deal with Bryan, He did not bring in anyone to try to "close the sale". It was simple math. No one was playing games with me or trying to sell me more stuff than I needed. I highly recommend Freehold Subaru and Bryan Hughes!Red Subaru Forester
by MartyS1 on 06/07/2017Car with the right color and equipment had to be obtained from another dealer. It was delivered on time, with the promised price.. This a very relaxed dealership that is easy o work with. (No high pressure)The best car leasing experience
by tczwakiel on 05/30/2017I was searching for a great deal online, and I received a great quote through their website. It was a Friday evening before the Memorial Day weekend, and I live in Queens. I got to the dealership right before 8pm. The dealer, PJ was… extremely helpful and patient. I took the car for a test drive and completed all the paperwork to lease the car. Although we finished way past the time these guys finish work, they never let me feel rushed. They answered all my questions and concerns and I ended up leaving with the car I wanted. This was the best and easiest car leasing experience I ever had. Will definitely recommend this place to everyone looking for a car.tczwakiel Thank you for your wonderful words regarding your purchase here at Freehold Subaru. Its our pleasure knowing you loved all the aspects of your leasing experience from the online quote to dealing with PJ in the showroom. We can't wait to have an opportunity to welcome all people you refer to the dealership. Steven Boyce General Manager
No Gimmicks
by Nikki77 on 05/03/2017After receiving multiple quotes online, Freehold Subaru came out on top! There were no games and the quote was honored. Roger was very helpful as my salesperson and walked me through the process. He was professional and answered all of… my questions. Dave and Kurt were great to deal with when it came to sale approval and financing.Nikki77 Thank you for reviewing us about the great experience you had here at Freehold Subaru! Roger is a straight shooter and an asset to the dealership. Thanks again for your purchase. Steven Boyce General Manager
About our dealership
We are delighted that you enjoyed your experience here at Freehold Subaru. Marty you like many of our customers used our Internet department to make the whole car buying experience as easy as possible. Your review of PJ DeGrande is spot on. He is a really laid back and easy to deal with. Steven Boyce General Manager
by freeholdcars on 06/08/2017