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Customer Reviews of Westchester Toyota

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251 reviews
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  • Over all satisfied with my purchase

    5 out of 5 starsby Kdeschamps on 08/12/2016

    I purchased an all black le Rav4 2016 at the Westchester Toyota, I must say that I am very pleased with my purchase. The car drives very smooth! I recommend this car for anyone looking to by a spatious suv. Also, I thank the staff at the westchester toyota for their great service, Carmen was my sales representative and she did an amaizing job, explaining to me the product.
    • Thank you for this wonderful review, we appreciate you taking the time to leave us these kind words. We thank you for recommending us and we hope you are enjoying your new 2016 Rav4. We welcome you to our family!

      by wstchstrtoyota on 08/16/2016

  • Toyota Rav-4 LE AWD

    5 out of 5 starsby Kojoa084 on 08/11/2016

    I came in because i was having some issues with my pre-owed vehicle and i was greeted by Robert Rios and Dennis Clarke and they helped me out of my old car that had problems and helped me get into a brand new Rav-4 very happy with my service that i received from the staff and the store. I highly recommend this dealership to anyone that wants to buy a new car hassle free.
    • Thank for sharing your great experience with us. We hope you are enjoying your new Rav4 and we welcome you to our Toyota family!

      by wstchstrtoyota on 08/16/2016

  • great service friendly associates

    5 out of 5 starsby ijohnson1 on 08/10/2016

    Our sales rep Randy Martínez was very honest and helpful. very good bedside manner and i would strongly recommend my friends to go there. I would also definitely go back there.
    • Thank you for your kind words, we truly appreciate you taking the time to us leave us this review. We thank you for recommending us and we welcome you to our Toyota family!

      by wstchstrtoyota on 08/16/2016

  • Outstanding Service!

    5 out of 5 starsby Davidjvaz69 on 06/04/2016
    updated 06/15/2016

    Randy Martinez was outstanding. He was attentive, flexible, and extremely patient as I posed a multitude of questions. I highly recommend prospective Toyota buyers ask for Randy M.
    • Thank you for this excellent review of Randy and our dealership. We thank you for trusting in us and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our Toyota family!

      by wstchstrtoyota on 06/15/2016

  • GREAT !!!!

    5 out of 5 starsby Sam_esposito91 on 06/06/2016

    Took my Rav4 in for service for an oil change. they perform a 25 point inspection on vehicle which came back fine. My service agent Adrian Valerio was the best, he reviewed everything with me and also reminded me that my new york states inspection was due with which saved me on another trip. everyone there helpful and polite.
  • Everything as Promised

    5 out of 5 starsby merlin321 on 06/04/2016

    I went on the Consumer Reports website and got a TrueCar price for a Camry XLE. Three dealers sent me prices. The lowest price, by over $450, came from Westchester Toyota and they are closest to me so I drove over. Was met by Pedro Segura. He confirmed that they would sell me the car for that price and that they had two on the lot. My wife wanted a different color. Pedro asked that we sign a sales agreement and put down a deposit and they would try and find us that color. So I did. I was very skeptical and anxious about putting down a deposit. I have purchased many cars form other dealers where they promise something, get your signature and money and then raise the price, or can't get the car and try and rip you off some other way. However, none of that happened with Pedro. He called me in the morning on the day he promised. Unfortunately, they couldn't find the color we wanted, but he would sell me either of the other two cars, or return my deposit. I asked him to return the deposit because I thought I might be able to find the color at another dealer. I couldn't. So I went back to Pedro and he sold me the car he promised at the price he promised without any problems. He's a very nice gentleman, and it was a pleasure doing business with him.
    • Thank you for this awesome review. We thank you for trusting in us and we are happy that Pedro was here to help you with your vehicle needs. We hope you are enjoying your new vehicle and we welcome you to our family!

      by wstchstrtoyota on 06/07/2016

  • El nuevo caro mio

    4 out of 5 starsby Elbacilon53 on 05/26/2016

    No era la primera vez que eh entrado a este negocio pero cada vez me ayudan bien. Buena gente. Gabriel me ayudo esta vez en comprando el caro mio. Yo le voy a trajer ma gente a el porque el me explico todo en detalle. No estaba bien de acuerdo con el precio final pero si me trataron bien.
    • Muchas gracias por sus palabras de agradecimiento. Esperamos verlo proximamente con sus amistades para poder ponerlos en sus nuevos Toyotas y recivirlos a la familia de Westchester Toyota. Gracias mil por su compra. Westchester Toyota

      by wstchstrtoyota on 05/27/2016

  • Good buy

    5 out of 5 starsby Rottenr_o1 on 05/26/2016

    Me and my wife were looking for a second car.we came to this deslership and met jesus he showed us every single car in the lot. And this is when we realized he earned our bussiness we are so happy with our certified venza. I recomend This dealership and of course jesus and his 2 managers.
    • We thank you for this review. We hope you are enjoying your new vehicle and we thank you for recommending us. We welcome you to our family!

      by wstchstrtoyota on 05/27/2016

  • I Am So Lucky To Buy A Toyota From This Gentle Salesperson

    5 out of 5 starsby LuckyYK on 04/28/2016

    We had only one car last year. At the end of the year, I decided to buy a new car for myself. I consulted my friends they all recommended to buy a Toyota. I went online and drove to the Westchester Toyota just before Christmas of 2015. I met this Salesperson named Fernado Rios. He was so patient with me that he introduced the different cars they had on stock and answered my questions honestly. He also introduced the company culture in terms of social works they did for the public. This introduction really got me because I knew that they are not just making money from the consumers but they give back to the society by helping others in desperate situations. So I put1000 dollars down with Mr.Fernado Rios although at that monument I was not sure which kind of Toyota I really wanted. A few months later, I bought a Corolla 2016 from him. The car is just perfect in every respect. I love it very much and will buy another Toyota from him in the near future. I have to mention that Mr.Fernado Rios is just the right person to do sales. He did not push me to make a decision right away and being patient with my busy schedule. Really appropriate and enjoyed his sales/service. Thank you Mr. Fernado Rios and Westchester Toyota because you make me assure that you not only provide quality and service, you also provide a perfect sales culture which will be remembered for years to come.
    • Thank you for this excellent review. We are happy that Fernando was here to help with your purchase. We hope you are enjoying your Corolla and we welcome you to our family!

      by wstchstrtoyota on 04/29/2016

  • Toyota camry

    5 out of 5 starsby SilMel665 on 04/28/2016

    I just got my 5th Toyota Carmy with Jonny Hussain. He was a great help and even pushed to get my the color I wasnted.
    • Thank you for always to returning to your family here at Westchester Toyota. We truly appreciate your business. We hope you are enjoying your new Camry!

      by wstchstrtoyota on 04/29/2016

  • My new Camry

    5 out of 5 starsby TannyRae7 on 04/25/2016

    I came in to Westchester Toyota and Met with Abe, he was very helpful and got me in the car I wanted at the right price.
    • We are that Abe was able to help you get the right vehicle at the right price for you. We welcome you to our family!

      by wstchstrtoyota on 04/28/2016

  • corolla preowmed

    5 out of 5 starsby vitaharmln57 on 04/25/2016

    my son-in-law had bought few cars from here (Westchester Toyota), every time he came to this dealership(Westchester Toyota), had a great experience, excellent customer service, and great price every time, he came with me to help me out to shop for the right vehicle for me and for the right price, the sales person Sam Marji, he is the best salesperson I have ever dealt with, me and my husband bought and been through a lot of cars over the years, been to a lot of dealerships before, I have never had a better experience than this, with Sam Marji, I was looking for a great car, was mostly shopping for a corolla 2013 in my price range, the salesperson Sam Marji, showed me every car they have on their lot, we test-drove couple of cars , but the car I really wanted and fell in love with, wasn't in my price range, but Sam Marji kept on talking to his manager to get me that specific car that I really like, in my price range, and Sam and his manager Mina Aziz, made it happen for me I was really happy on Saturday, I just picked up the car this morning, Sam picked me up with his own car, early in the morning, and brought me to the dealership, even my son-in-law, every time he bought a car from there had a great experience, but he even said, this was definitely the best experience he had, we thank the salesperson (Sam Marji) and his manager (Mina Aziz) for everything they did to help me to get this car,
    • Thank you for sharing your experience with us. We are thankful for your business and we hope you are enjoying your new vehicle. We welcome you to our family!

      by wstchstrtoyota on 04/28/2016

  • STAY AWAY [non-permissible content removed]

    1 out of 5 starsby hukashi116 on 03/28/2016

    If I could rate this place a zero, I would. EVERYONE SHOULD STAY AWAY FROM THIS DEALER. DO NOT GET YOUR CAR SERVICED HERE!!!! I recently had some experiences with the service department that will keep me away [non-permissible content removed]. The first experience was when I took my car in for routine maintenance and asked for a tire rotation as part of that maintenance. I am usually skeptical of dealers and so I marked up my wheels to ensure that I would know if they were done. I got the car back and the rotation wasn't done. I let it go and got it done elsewhere and let them have the benefit of the doubt that they could have forgotten. Today's experience however, is the last straw. They tell me I have a nail in my sidewall and that I have to replace the tire over the phone. They tell me that it is on a spot that is not repairable and being on the sidewall, I would agree. But I was skeptical and so I tell them not to do anything and I took the car to a tire shop. They confirm that their is a nail in the tire except that it is in the tread and very small. They say that it is 100% repairable and go about fixing it for $20. These [non-permissible content removed] at Westchester Toyota just tried to get more money from me on an over priced tire. It would have cost me $249 according to them. They also try to sell me a coolant flush and a brake fluid change on a 2 year old car. Ridiculous! If they only recommended it, I would be OK with it. But they were trying to sell it hard. I can't stress it enough, these guys are [non-permissible content removed]. This place is crooked and insane. STEER CLEAR OF THIS PLACE!!!!!
  • Great car

    5 out of 5 starsby Kaym990 on 03/16/2016

    I bought my prius from jesus i am very happy with this car that wasnt my first choice but me knowing that i dont have to put gas often i love it now. Thanks jesus and the whole crew
    • Thank you for this great review. We thank you for trusting in us and we hope you are enjoying your new vehicle. We welcome you to our family!

      by wstchstrtoyota on 03/18/2016

  • RUN to Westchester TOYOTA

    5 out of 5 starsby Charm910 on 02/27/2016

    Driving to Westchester Toyota with hesitations and very low motivations of either buying a new car of trading in my prius to rav 4. The front desk was very accommodating and quickly assigned me to the car dealer Tausif Raza. The first few minutes I was sitting down and expressing my interests, Mr. Raza was very patient, professional and knowledgeable about what i needed. Although I didn't go home on the first day with my car now, he was there responding all my queries and doubts about anything and everything. The second day I came back, it was a breeze. What I needed from car, finances and insurance were all ready and just needed my signature. Where else can you get that speed, professionalism and customer etiquette at the same time?
    • Thank you for this great review. We thank you for trusting in us and we hope you are enjoying your new vehicle. We welcome you to our family!

      by wstchstrtoyota on 02/29/2016

  • Toyota Corolla 2013

    5 out of 5 starsby Anaperez123 on 02/25/2016

    Sam Marji fue una persona muy excelente los atendió muy bien muy amable es un buen , it was a great experience I will definitely recommend family here just to see Sam, his sales manager and his finance manager and the dealership it self is great as well. Lo recomiendo para todas las persona que quiera comprar un carro, Sam Marji es excelente
    • Gracias por su revision de nuestra compania y gracias por recomendarnos tambien. Esperamos que esten disfrutando su vehiculo y bienviendo a nuestra familia.

      by wstchstrtoyota on 02/29/2016

  • Great customer service

    5 out of 5 starsby Jdmguez on 02/25/2016

    I met Jesus about a year ago when my brother bough a car from them. I came back to buy the same car my brother bough.i recommend this place and especially my salesman and his manager Felix.
    • Thank you for this great review. We thank you for returning to us to purchase your new vehicle and we thank you for recommending us as well. We hope you are enjoying your new vehicle and we welcome back to your family here at Westchester Toyota.

      by wstchstrtoyota on 02/29/2016

  • Awesome

    5 out of 5 starsby Meccashabazz on 02/25/2016

    I was looking for a car and Christian Martinez gave me the right direction, great services and very friendly.
    • We thank you for this awesome review. We thank you for trusting in us and we hope you are enjoying your new vehicle. We welcome you to our family!

      by wstchstrtoyota on 02/29/2016

  • surprise!

    4 out of 5 starsby melt1969 on 02/24/2016

    Imagine my surprise (& disbelief) when Vincent called me to say there was a possibility they could lower my car payment. Not only did they lower my car note but they also increased the amount of miles on my lease, which was exactly what I needed. It took me a while to accept that this pleasant surprise was actually happening...unsolicited by me! *feeling blessed*
    • Thank you for this great review. We are happy that Vincent was able to help get your payment lowered. We thank you for trusting in us and we hope you are enjoying your extra miles!

      by wstchstrtoyota on 02/24/2016

  • Review

    5 out of 5 starsby Jaguilar727 on 01/21/2016

    I bought a used car from this dealership this past month. I was helped by Fernando and Nelson they were very friendly and professional and very informative. I highly recommend people to buy a car from this dealership there is no where else I would buy a car. Thanks for my new car guys.
    • Thank you for this awesome review. We thank you for trusting in us and we hope you are enjoying your new vehicle. We thank you for recommending us and we welcome you to our family!

      by wstchstrtoyota on 02/08/2016

    • Thank you for this awesome review. We hope you are enjoying your new vehicle and we thank you for recommending us. We welcome you to our family!

      by wstchstrtoyota on 01/26/2016

  • Outstanding service

    5 out of 5 starsby marv5632 on 01/14/2016

    I would like to complement Toyota of Westchester for the way I was treated while looking for a new car. In particular, Pedro Segura, the Sales Consultant with whom I dealt, was truly outstanding. He was knowledgeable, attentive and extremely considerate. He patiently answered all my questions. My time was limited because of illness in the family. To make things easier for me, he brought the car to my home for a test drive. He returned the next day and I was able to complete all the necessary paperwork at home. Buying a car can sometimes be an unpleasant experience. This was just the opposite, I actually enjoyed it thanks to Pedro. I will definitely recommend Toyota of Westchester and Pedro Segura to others. Also, the next time I am looking for a new car I know exactly where to go.
    • Thank you for this excellent review. We thank you for trusting in us and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our family!

      by wstchstrtoyota on 01/18/2016


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About our dealership
What sets us apart
We are a family run business that have been in Westchester County since 1996. We believe in giving back to the community so please visit our GIVE BACK on our Facebook site and vote to donate to the local charity of your choice.
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service