Paragon Acura
Customer Reviews of Paragon Acura
Review type:
Excellent Customer Service!!!
Excellent Service
by raywong on 04/30/2017Very professional and everything was delivered as promised. Details of the service performed were explained to me and I was notified of the status while waiting.Ray, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
MDX
by Harlemmdx on 04/17/2017updated 05/03/2017Polite, professional, discussed with me in a manner that I could understand, friendly. I felt I was well taken care of and. Ore importantly so was my car.Thanks for your kind words! We are thrilled that we could take care of you and accommodate your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great experience
by indigo7598 on 04/16/2017updated 05/03/2017Very pleasant staff and experience. Quick service and the waiting area is a nice touch. Short wait and I was updated frequently.Thanks for your perfect review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Attentive and Informed
by JGUrbaez on 04/17/2017updated 05/03/2017Attendant was very attentive and informed about the health and overall status of my MDX. Gave very detailed and practical advice.Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with attentive and informative service. We hope you will give us the opportunity to help you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Oil change, maintenance & inspection
by Riccouno on 04/20/2017updated 05/03/2017Professional customer service with a friendly environment. Superb attention to your vehicle requirements. The service agents demonstrate customers satisfaction through the entire process.I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a friendly and professional service experience. Your feedback is a testimony that our dedication has really paid off. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
2012 MDX
by 2012MDX on 04/22/2017updated 05/03/2017Ms.Jasmine Fernandez really made me feel at home.From the time of arrival I was treated as if I've been going there for years.Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
TLX Lease
by Felicia19 on 04/26/2017I've been a customer of Acura for about 25 plus years... This somewhere around my 7 or 8th Acura... This is my second time with Paragon and Thomas NG has been my car salesman for a second time. He is very knowledgeable, professional but… friendly. It is a pleasure to deal with him... If I know someone who is looking for a Acura I would send them right to Thomas. I would also like to make not that Sidney Nicolas was also very nice..Felicia, it was a pleasure to read about your second car-buying experience at Paragon Acura. Congratulations on your new Acura! It's delightful to know Thomas provided you with such an outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you or anyone you might send our way in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great car
by Sherryann4 on 04/26/2017Professional friendly and very knowledgeable. Felt good about the dealer and salesman. Great atmosphere and very good vibe from the whole staff.Sherry, congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose Paragon Acura as your dealer. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Sherry, congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose Paragon Acura as your dealer. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Very happy with your service!!! People are very helpful!
by AlicjaSto on 04/14/2017updated 04/25/2017Customer service was great!!! Employees are very helpful. Waiting room is really comfortable. People are very nice, they always smile.Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Eduardo customer review for paragon acura in northern boulevard in queens n
by Eduardo2017 on 04/15/2017updated 04/25/2017Good advisor, everything was well explained and good service . I would recommend this dealer to friend. Very relaxing and peaceful, there was no pressure and all decisions were up to me whether to perform the suggested services.Eduardo, thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Good services
by Peggytso on 04/16/2017updated 04/25/2017Overall, very good services. I like your demonstration of all the features of the vehicle very much. Its an excellent experience to buy a car from you.Peggy, I am very happy to hear that your overall experience with us has been pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions please feel free to give me a call. I look forward to working with you again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great service
by CindyLin on 04/09/2017updated 04/25/2017During last visit, I would like to give a good comment for the advisor Alex Munoz, showing good attitude and respect, and I also would like to thank you other people who fix my car who load and drop off my vehicle, they all doing great job… great service.Cindy, thank you for taking the time to write this review. We are pleased to hear that Alex was able to provide an efficient and overall positive experience. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
GREAT SERVICE
by Betsy_Barros24 on 04/14/2017updated 04/25/2017I was very comfortable with my salesmen and appreciated his honesty along with all the managers. I was not forced into a sale which I appreciated a lot and they also help me meet my budget. Great staff and customer service!Congratulations on your new purchase, Betsy! Thank you for taking the time to write about your experience with us. At Paragon Acura, we are determined to deliver honest customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. Im so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great dealer, and great service
by Carlysac on 04/21/2017Great service Jeanette was very helpful and explained the service in detail. I mentioned I will return to have other issues in my vehicle repairedCarly, thank you for taking the time to write about your experience with us. At Paragon Acura, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Jeanette @ Paragon Acura
by ServiceMyAcura on 04/14/2017Jeanette. She ran the show. I came into get a NYC inspection because I just moved from the West Coast. I had my car shipped and unfortunately it didn't pass because I had not driven it for 8 months. I was soo disappointed because I had only… 2 days left from the DMV for an extension to drive before getting it passed. Jeanette directed me to drive for 100 miles and even waved the coat for the second trip so I wouldn't have to pay for it twice. I have a great RDX in excellent condition and I knew it would pass. Expenses were high to move from the west to east cross so what Jeanette did was outstanding.Thank you for taking the time to provide us with this feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We are happy to hear Jeanette was able to provide you with outstanding service. If you have any questions please do not hesitate to contact me directly. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Got a new ride for the old
by Shaunc1985pr on 04/12/2017Straight to the point. They worked with me and offered some good perks.. Will definitely be back to get another car when my time comes around..Congratulations on your new vehicle, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We look forward to seeing you at our dealership in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Congratulations on your new vehicle, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We look forward to seeing you at our dealership in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
2017 best of my year
by Saramma on 04/11/2017People are friendly and helpful. I will recommend this place to my friends. Compare to the other places they are reasonable priceThank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our staff provided friendly and helpful service to you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our staff provided friendly and helpful service to you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Recent purchase
by michaelcrane on 04/11/2017I had a great experience at paragon , this is my second Acura an I expect this to be a very long relationship with paragon AcuraYour great feedback truly made our day, Michael. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Your great feedback truly made our day, Michael. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
my experience at Paragon Acura
by LucyPed on 04/08/2017I just leased a new car at Paragon Acura. The sales consultants were very friendly, especially Alexander Matallana. He was knowledgeable, thorough, responded quickly to my follow up calls--great customer service. The experience as a… whole was pleasant.Thank you for the excellent review! It is great to know that Alexander was able to provide you with a friendly and knowledgeable customer service. Please feel free to call or stop by if there is anything else we can do to help you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Paragon Acura
by Lindabrowne on 03/28/2017updated 04/07/2017Great experience at this dealership. Excellent customer service. Smoothe transition into our new vehicle. We would definitely recommend this dealership to our family and friends!We appreciate you for letting others know about your experience at Paragon Honda. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Survey
by Kieffer89 on 03/27/2017updated 04/07/2017I would recommend the dealership to my family and friends. I will also stay with Acura and dealership. The service is awesome.We appreciate your kind words! Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Thank you so much for taking the time to provide such great feedback, Angelita! We are glad to hear about your positive experience at Paragon Acura, especially your interactions with Hannan, James, and our finance team. It’s great to know the education you received on the ZDX and your test drive contributed to your satisfaction. We appreciate your recommendation and look forward to welcoming you back soon. Enjoy your new Acura, and thank you again for sharing your impressive experience! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
by Paragon Acura on 03/31/2025