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Customer Reviews of Lia Honda Williamsville

Review type:

Overall rating

5.0
4.97 out of 5 stars

(103 reviews)


Customer recommendations:

Yes (102)|No (1)

Kind and excellent

5 out of 5 starsby Rad on 07/24/2025

I had a excellent experience, my sales associate Jonathan Hoover, listened to my needs, answered all my questions to help me find the correct vehicle . I am very happy with my new vehicle!!!
  • Thank you for your 5-star review, Rad! We're thrilled to know how pleased you were with Jonathan's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.

    by Lia Honda Williamsville on 07/30/2025

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103 reviews
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  • Mike

    5 out of 5 starsby KimK on 07/22/2025
    updated 07/28/2025

    They're friendly and honest. We've used Mike ad our salesman for years. When it's time for a new car we call him and he makes it happen.
    • Kim, we're so happy Mike is someone you can trust with your automotive needs whenever you're looking for something new. We wish you many pleasant travels this summer, from everyone here at Lia Honda.

      by Lia Honda Williamsville on 07/30/2025

  • Kind and excellent

    5 out of 5 starsby Rad on 07/24/2025

    I had a excellent experience, my sales associate Jonathan Hoover, listened to my needs, answered all my questions to help me find the correct vehicle . I am very happy with my new vehicle!!!
    • Thank you for your 5-star review, Rad! We're thrilled to know how pleased you were with Jonathan's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.

      by Lia Honda Williamsville on 07/30/2025

  • Great service

    5 out of 5 starsby Joe G on 07/23/2025

    The service was excellent as well as the employees Ciara Downey was especially helpful & informative
    • Joe, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Ciara and our service department. We hope you'll continue to make Lia Honda your first choice for service.

      by Lia Honda Williamsville on 07/30/2025

  • Car shopping made easy

    5 out of 5 starsby Josh Rose on 07/22/2025

    Antoun Ibrahim helped me find and pick out the right vehicle for me and made the entire process very easy and seamless. I was not pressured at all and felt incredibly relaxed the entire time throughout the process.
    • Josh, we're pleased Antoun took the time to work at a pace you were completely comfortable with. Congratulations on your perfect new vehicle, and thank you for choosing Lia Honda for your purchase experience!

      by Lia Honda Williamsville on 07/30/2025

  • Service done right

    5 out of 5 starsby martino on 07/08/2025

    I worked with Ciara Downey to perform our first service with a used car that we bought at Lia, it was a pleasure to go through the process and Ciara made all the difference. She is an asset to Lia!
    • Martino, thanks for telling us how pleasant and stress-free your experience was with Ciara's support. She's amazing, and we appreciate your kind words. Please visit us again some day!

      by Lia Honda Williamsville on 07/10/2025

  • Great service experience

    5 out of 5 starsby Mike F on 07/08/2025

    Jeff was wonderful. Clearly explained my maintenance issues and presented reasonable and affordable solutions. Lia service is top notch. They are lucky to have a true professional like Jeff S.
    • Thanks for letting us know how satisfied you were with Jeff's assistance, Mike! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

      by Lia Honda Williamsville on 07/08/2025

  • Got my radio and reverse camera back—thanks!

    5 out of 5 starsby Patty L on 07/07/2025

    Lourie Bruner has been our service advisor for over 15 years over the 5 Hondas that we’ve owned. I’m grateful always for Lourie’s professionalism, kindness, and communication with us. I trust Lourie, and for the latest visit to fix the issue causing my radio and reverse camera to stop working, she worked with the service team to resolve the issue quickly and fully. Thanks!
    • Patty, thanks so much for your thoughtful feedback! We're happy Lourie handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

      by Lia Honda Williamsville on 07/08/2025

  • Went beyond what I expected

    5 out of 5 starsby Dennis on 07/03/2025

    Derek Nice was my service advisor. I was in for routine maintenance and a recall repair. He initially indicated that the recall fix would probably take several hours. I told him I would be waiting for the service and when I returned from the local coffee shop in 1.5 hours all the work was completed. He said he asked the service staff to hustle and I really appreciated the extra effort.
    • Thanks so much, Dennis! We're delighted the value of Derek's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

      by Lia Honda Williamsville on 07/08/2025

  • Jonathan Hoover was fantastic

    5 out of 5 starsby Ccr on 07/01/2025

    No pressure straight forward sales process
    • We're thrilled to hear how pleasant your purchase experience was with Jonathan's assistance! Thank you for sharing your thoughts. We wish you many happy travels this summer in your new ride!

      by Lia Honda Williamsville on 07/01/2025

  • Great

    5 out of 5 starsby John Doe on 06/30/2025

    Andy Woiccak, very friendly & knowledgeable
    • John, thank you for recognizing Andy's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Honda team may serve you.

      by Lia Honda Williamsville on 07/01/2025

  • Nice Upgrade

    4 out of 5 starsby J Eaton on 06/02/2025

    Was able to receive an unexpected rebate on a new vehicle! This made it very easy to close a deal. I upgraded from a 2017 RTL-E Honda Ridgeline to a 2025 Black Edition Ridgeline. Thanks to Simon Suski for his assistance.
    • J, we're so happy you had such a great dealership experience with Simon and the Lia Honda team. Thank you for your fantastic review of his assistance. We wish you many happy travels in your new Ridgeline!

      by Lia Honda Williamsville on 06/04/2025

  • Super salesman

    5 out of 5 starsby Aggie on 05/28/2025

    Mike Taylor, our salesman at Lia Honda, was excellent! He offered my leased C RV at a price much lower than another Honda dealer. Mike took time to make sure I got what I wanted. At all times Mike was accommodating, knowledgeable, and patient. I will recommend Mike to friends who are considering a new Honda.
    • Hi, Aggie! Thanks for making our day with your terrific feedback on Mike. We're delighted he made everything easy for you. We wish you all the best in your travels this summer, from everyone at Lia Honda.

      by Lia Honda Williamsville on 05/30/2025

  • No pressure sale

    5 out of 5 starsby Don on 05/18/2025

    Greeted by Simon Suski and he listened first to what my preferences were regarding models . At no time was I made to feel pressured into the sale . I came away satisfied with the end results without having to endure multiple trips back and forth with sales manager .
    • Don, thanks for telling us how pleasant and stress-free your experience was with Simon's support. He's amazing, and we appreciate your kind words. Please visit us again some day!

      by Lia Honda Williamsville on 05/20/2025

  • Love Lia Honda!

    5 out of 5 starsby CRV enthusiast on 05/02/2025

    Absolutely loved my experience at Lia Honda with Antoine Ibrahim when buying my new 2025 Honda CRV!! He was kind, informed and I was happy with their second offer for my trade-in. No high pressure sales tactics, just straight-forward fair prices and trade-in values. When I went in to pick up the car, they had all the paperwork ready for me, insurance, registration, everything; and I got out of there within one hour, driving my new car! It was my second time purchasing at Lia and will do so again! A terrific experience which surpassed my interactions at other dealerships. Thanks, Antoine and Renee!
    • We could not have asked for a more glowing review of Antoun and Renee. It's obvious they made sure you were well taken care of. Congrats on your new CR-V! May your satisfaction grow over many happy travels!

      by Lia Honda Williamsville on 05/07/2025

  • service

    5 out of 5 starsby J R P on 05/02/2025

    Lourie Bruner always does a great job of getting us into service and quickly out.
    • We truly appreciate your continued business, and we're glad Lourie has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

      by Lia Honda Williamsville on 05/07/2025

  • Honda civic si

    5 out of 5 starsby Honda on 04/30/2025

    Honest and professional. Lourie Brumer is the person who I deal with for service on my car.
    • Thank you for always trusting Lourie and the Lia Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

      by Lia Honda Williamsville on 05/01/2025

  • Service with a smile for 2021 CRV

    5 out of 5 starsby James Ipolito on 04/17/2025

    Lourie Bruner has been my service advisor for years and has always been clear about what current and future service is required during my visits to Lia Honda.
    • We're really pleased Lourie and the Lia Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, James!

      by Lia Honda Williamsville on 04/21/2025

  • Found my car at Lia!

    5 out of 5 starsby Sheri on 04/13/2025

    The dealership exceeded my expectations, and Jonathan Hoover assisted with finding the absolute perfect car for my family. He was very attentive, helpful, and patient with any questions I had. Highly recommend!
    • Congratulations on your family's new car, Sheri! We're thrilled you enjoyed a pleasant and supportive buying experience with Jonathan, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Honda.

      by Lia Honda Williamsville on 04/14/2025

  • Great service!

    5 out of 5 starsby Megan Schmidt on 04/07/2025

    Ciara Downey helped me at Lia Honda twice. She was super friendly and knowledgeable about the work I wanted done and the recall I wanted addressed. I was super appreciative about how the costs were stated up front and she didn’t try to upsell me on something I didn’t need for my car. It ended up being that I didn’t need my tires rotated, and Ciara took this cost off instead of just charging me anyway. I really appreciated her honesty. I’d definitely recommend her to anyone headed to this dealership for service.
    • Megan, thank you for letting us know how pleased you were with Ciara's exceptional assistance. It is our pleasure to make your service visits valuable and transparent. We wish you the safest of travels until we may assist you again!

      by Lia Honda Williamsville on 04/10/2025

  • Satisfied with sales

    5 out of 5 starsby Robert Pattison on 03/31/2025

    Andrew Woiccak did a great job at answering all my questions and I feel I got a good price for my trade. I thought I also got a good deal on my new 2025 Honda CRV.
    • Congratulations on your new CR-V, Robert! We're thrilled you enjoyed a pleasant and supportive buying experience with Andrew, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Honda.

      by Lia Honda Williamsville on 04/01/2025

  • Car shopping made easy

    5 out of 5 starsby Scott and Kari on 03/31/2025

    We came in to purchase another Honda. We weren't sure if we were ready to trade in our car but from the beginning of the process until we purchased the new 2025 CRV that day, the experience was easy. Our salesman Jonathan Hoover was excellent, he provided us with answers to all our questions and also gave us additional information on the best way to determine our next vehicle. He was professional but friendly, he made us comfortable and we didn't feel like he was putting any pressure on us to get the deal done. He didn't rush us into making a decision and this helped us to move forward and purchase the car. I appreciated his thorough details and casual yet attentive manner.
    • Scott & Kari, we're so pleased you enjoyed a pleasant dealership experience guided by Jonathan! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

      by Lia Honda Williamsville on 04/01/2025

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