Lia Honda Williamsville
Customer Reviews of Lia Honda Williamsville
Review type:
Kind and excellent
Satisfied
by Michele L on 08/06/2025Robert Epolito at Lia Honda, Williamsville was great! He was the person who checked me in. Because I was on limited time and in for recall, I asked if an inspection could also be done. The wait was going to be 2 hrs for both and I was… going to go home using a complimentary uber. Decided to stay cuz recall would be 1 hour. He took the initiative to go back and mention to the guy doing the work to please do both and got me out in 1 hour! Better time than expected!!We're so happy to hear that, Michele! Thank you for letting us know how pleased you were with Robert's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.
Great Service as always given by Lourie Bruner.
by Joseph Peters on 08/05/2025Laurie Bruner in Service takes good care and shows concern in solving our problems.Thanks for the love, Joseph! We're thrilled you always enjoy working with Lourie and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!
Mike
by KimK on 07/22/2025updated 07/28/2025They're friendly and honest. We've used Mike ad our salesman for years. When it's time for a new car we call him and he makes it happen.Kim, we're so happy Mike is someone you can trust with your automotive needs whenever you're looking for something new. We wish you many pleasant travels this summer, from everyone here at Lia Honda.
Kind and excellent
by Rad on 07/24/2025I had a excellent experience, my sales associate Jonathan Hoover, listened to my needs, answered all my questions to help me find the correct vehicle . I am very happy with my new vehicle!!!Thank you for your 5-star review, Rad! We're thrilled to know how pleased you were with Jonathan's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.
Great service
by Joe G on 07/23/2025The service was excellent as well as the employees Ciara Downey was especially helpful & informativeJoe, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Ciara and our service department. We hope you'll continue to make Lia Honda your first choice for service.
Car shopping made easy
by Josh Rose on 07/22/2025Antoun Ibrahim helped me find and pick out the right vehicle for me and made the entire process very easy and seamless. I was not pressured at all and felt incredibly relaxed the entire time throughout the process.Josh, we're pleased Antoun took the time to work at a pace you were completely comfortable with. Congratulations on your perfect new vehicle, and thank you for choosing Lia Honda for your purchase experience!
Service done right
by martino on 07/08/2025I worked with Ciara Downey to perform our first service with a used car that we bought at Lia, it was a pleasure to go through the process and Ciara made all the difference. She is an asset to Lia!Martino, thanks for telling us how pleasant and stress-free your experience was with Ciara's support. She's amazing, and we appreciate your kind words. Please visit us again some day!
Great service experience
by Mike F on 07/08/2025Jeff was wonderful. Clearly explained my maintenance issues and presented reasonable and affordable solutions. Lia service is top notch. They are lucky to have a true professional like Jeff S.Thanks for letting us know how satisfied you were with Jeff's assistance, Mike! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Got my radio and reverse camera back—thanks!
by Patty L on 07/07/2025Lourie Bruner has been our service advisor for over 15 years over the 5 Hondas that we’ve owned. I’m grateful always for Lourie’s professionalism, kindness, and communication with us. I trust Lourie, and for the latest visit to fix the… issue causing my radio and reverse camera to stop working, she worked with the service team to resolve the issue quickly and fully. Thanks!Patty, thanks so much for your thoughtful feedback! We're happy Lourie handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.
Went beyond what I expected
by Dennis on 07/03/2025Derek Nice was my service advisor. I was in for routine maintenance and a recall repair. He initially indicated that the recall fix would probably take several hours. I told him I would be waiting for the service and when I returned from… the local coffee shop in 1.5 hours all the work was completed. He said he asked the service staff to hustle and I really appreciated the extra effort.Thanks so much, Dennis! We're delighted the value of Derek's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
Jonathan Hoover was fantastic
by Ccr on 07/01/2025No pressure straight forward sales processWe're thrilled to hear how pleasant your purchase experience was with Jonathan's assistance! Thank you for sharing your thoughts. We wish you many happy travels this summer in your new ride!
Great
by John Doe on 06/30/2025Andy Woiccak, very friendly & knowledgeableJohn, thank you for recognizing Andy's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Honda team may serve you.
Nice Upgrade
by J Eaton on 06/02/2025Was able to receive an unexpected rebate on a new vehicle! This made it very easy to close a deal. I upgraded from a 2017 RTL-E Honda Ridgeline to a 2025 Black Edition Ridgeline. Thanks to Simon Suski for his assistance.J, we're so happy you had such a great dealership experience with Simon and the Lia Honda team. Thank you for your fantastic review of his assistance. We wish you many happy travels in your new Ridgeline!
Super salesman
by Aggie on 05/28/2025Mike Taylor, our salesman at Lia Honda, was excellent! He offered my leased C RV at a price much lower than another Honda dealer. Mike took time to make sure I got what I wanted. At all times Mike was accommodating, knowledgeable, and… patient. I will recommend Mike to friends who are considering a new Honda.Hi, Aggie! Thanks for making our day with your terrific feedback on Mike. We're delighted he made everything easy for you. We wish you all the best in your travels this summer, from everyone at Lia Honda.
No pressure sale
by Don on 05/18/2025Greeted by Simon Suski and he listened first to what my preferences were regarding models . At no time was I made to feel pressured into the sale . I came away satisfied with the end results without having to endure multiple trips back and… forth with sales manager .Don, thanks for telling us how pleasant and stress-free your experience was with Simon's support. He's amazing, and we appreciate your kind words. Please visit us again some day!
Love Lia Honda!
by CRV enthusiast on 05/02/2025Absolutely loved my experience at Lia Honda with Antoine Ibrahim when buying my new 2025 Honda CRV!! He was kind, informed and I was happy with their second offer for my trade-in. No high pressure sales tactics, just straight-forward fair… prices and trade-in values. When I went in to pick up the car, they had all the paperwork ready for me, insurance, registration, everything; and I got out of there within one hour, driving my new car! It was my second time purchasing at Lia and will do so again! A terrific experience which surpassed my interactions at other dealerships. Thanks, Antoine and Renee!We could not have asked for a more glowing review of Antoun and Renee. It's obvious they made sure you were well taken care of. Congrats on your new CR-V! May your satisfaction grow over many happy travels!
service
by J R P on 05/02/2025Lourie Bruner always does a great job of getting us into service and quickly out.We truly appreciate your continued business, and we're glad Lourie has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!
Honda civic si
by Honda on 04/30/2025Honest and professional. Lourie Brumer is the person who I deal with for service on my car.Thank you for always trusting Lourie and the Lia Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Service with a smile for 2021 CRV
by James Ipolito on 04/17/2025Lourie Bruner has been my service advisor for years and has always been clear about what current and future service is required during my visits to Lia Honda.We're really pleased Lourie and the Lia Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, James!
Found my car at Lia!
by Sheri on 04/13/2025The dealership exceeded my expectations, and Jonathan Hoover assisted with finding the absolute perfect car for my family. He was very attentive, helpful, and patient with any questions I had. Highly recommend!Congratulations on your family's new car, Sheri! We're thrilled you enjoyed a pleasant and supportive buying experience with Jonathan, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Honda.
Great service!
by Megan Schmidt on 04/07/2025Ciara Downey helped me at Lia Honda twice. She was super friendly and knowledgeable about the work I wanted done and the recall I wanted addressed. I was super appreciative about how the costs were stated up front and she didn’t try to… upsell me on something I didn’t need for my car. It ended up being that I didn’t need my tires rotated, and Ciara took this cost off instead of just charging me anyway. I really appreciated her honesty. I’d definitely recommend her to anyone headed to this dealership for service.Megan, thank you for letting us know how pleased you were with Ciara's exceptional assistance. It is our pleasure to make your service visits valuable and transparent. We wish you the safest of travels until we may assist you again!
Thank you for your 5-star review, Rad! We're thrilled to know how pleased you were with Jonathan's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.
by Lia Honda Williamsville on 07/30/2025