Customer Reviews of Dave Smith Ford
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by Grizzlyta on 07/25/2018On 24-Jul-2018 I contacted Dave Smith Ford at 4043 Transit Road Williamsville, NY 14221 in regards to an advertised special for a $0 down 2018 Ford F150 XLT Crew Cab Lease for $333/Month. I contacted the dealer via Text Message and asked if… the vehicle was still available. After receiving confirmation, I asked for the stock number, which was FT18770 and scheduled an appointment to come in and see the vehicle. After taking it for a test drive, I decided to move ahead with the vehicle as my current lease was coming to term. The salesperson left to speak with his manager and when he returned, he advised there were stipulations to the purchase and proceeded to quote me nearly $200 more a month. I was visibly annoyed as the website mentioned to disclaimers on the lease of the vehicle. After preparing to leave, he asked me to give him a couple minutes and he would see what he could do. I reluctantly waited while he and his manager deliberated in the managers office. Upon return, I was advised the truck I was specifically told was for the offer was not in fact the truck and that a lower model was actually the vehicle meant for the promotion and I still did not qualify for the deal. After explaining I contacted other dealers about pricing I choose to come to Dave Smith due to the exceptional deal. The Sales person proceeded to argue with me that I knew I wasnt going to get the deal based upon the price from another local ford dealer. I explained the other dealer was quoting me a price on a lease for a new F150 and this one was advertised as a demo and one could reasonably expect to see additional discounts on the vehicle. The overall experience has left me questioning my choice in looking at the F150 and am now strongly considering staying with GM product. Not only was the vehicle special miss-represented, I strongly feel that it was attempted to Bait-and-Switch the truck advertised. Luckily, I took a picture of the advertised deal as it was promptly removed from the website after I left the dealership. Coming from a family who use to own new car dealerships, this kind of practice should not be tolerated. Please find attached the pictures of the deal as advertised, the text message exchange and the referenced vehicle based on the stock number provided. I am very disappointed in the level of service from Dave Smith ford and feel they have done a dis-service to the Ford name and owe an apology to every other dealer in the area that was a potential for my business.Very Happy with dave smith ford
by revans1891 on 10/11/2017updated 10/20/2017I had an amazing experience with dave smith ford. I was able to walk in and give them a list of everything I wanted for my car and they quickly found the car that fit all my needs. They worked efficiently to get me to even drive it home… that same day! Everyone was great to work with. Special Thanks to Larry who went out of the way to make sure I got everything I wanted and took the time to explain all the new technology on the new car I wasn't used it.F-150 purchase
by Darijwash on 08/11/2017updated 08/23/2017This has been my third vehicle purchased at dave smith ford from Kevin "deuce" Burlingame. As always, they are very helpful and work to get the best deal possible. My lease wasn't up for another year but I was close to passing my allotted… mileage and they were able to get me into another vehicle that I absolutely love and at a reasonable price.Great Buying Experience
by KohnkeJeff on 06/13/2017In terms of the buying experience, that was hands down the best time I've had at a dealership, huge appreciation for Justin and the others involved with this transaction. Not once did I feel pressured, and their willingness to work with me… was refreshing. I've bought from Fucillo, Northtown, and David Chevy in the past and this was #1. We're off to a great start, and based on the service over the life of the lease I have a feeling I'm going to be regularly recommending you to people. Take care of the guys you have at that dealership, you have a strong team. The car is excellent, that's for sure. Very comfortable with that aspect of it. For the price I'm paying it's a great ride.Dave Smith Ford
by JonesnSon on 02/24/2017updated 03/06/2017Justin Morton did an excellent job keeping his word on all deals and discounts that he was able to offer. Would recommend to someone looking for a new vehicleDon't buy the Focus
by hatemyford on 10/18/2014I bought a brand new Ford Focus with an automatic transmission. At no time was I told that it is in fact a dual clutch manual transmission. It is the worst transmission ever. The salesman scammed me.In for Service out with a Brand new car!
by jean41 on 04/17/2011updated 06/04/2025I recently took my Taurus in to have an oil change. While my husband and I were there we decided to look at the new Ford Fusion. The car was for my husband. We usually deal with Mike Krywin in service, and Mike told us that if we wanted to… get a price on a new car, he would ask John Hanas to get us any information that we need to make a purchase decision. This was without a doubt, the easiest car buying experience we have ever had!! John Hanas is the same type of guy that we have with Mike Krywin. John is very down to earth and honest. John told us about all of the rebates, and even got us an extra rebate that we didn't know about. All of that on top of a great price from the dealer. I will definitely go back for another car when I am ready to trade my Taurus! We are VERY HAPPY CUSTOMERS!Good experience at this dealership
by richard140 on 03/25/2011updated 06/04/2025I am very happy with my used Explorer from Dave Smith Ford. It was much nicer than several other ones a saw around where I live. My Explorer had lower miles, it had new tires already put on it, and no prior damage. The internet price was… pretty good, so I made an offer and they were able to get my payments where I am comfortable. I think I got got an above average Explorer for a very fair price! I go in to get my oil changes and I get a free carwash.Great Experience
by johnroberts on 08/20/2013updated 06/04/2025I recently had my 1 year old truck in the body shop. They did such a great job! I bought the truck last year from Deuce. Totally good time buying from him. I got a great deal, and had fun doing it. Check them out!Happy with my new Focus purchase
by susanp123 on 04/26/2011updated 06/04/2025I went in to Dave Smith Ford in Williamsville to look at the Ford Focus. My father and I took a Saturday afternoon to shop around Williamsville for a new car for me. I looked at Toyota, Honda, and the Hyundai. I liked the Ford Focus because… it is cute, and it is good on gas. We got to the dealership, and they were very busy that day. We dealt with a new salesgirl and she was super nice. She made us feel very comfortable because she got us all of the information we wanted, and you could just tell that she was being totally honest about everything. We felt comfortable with the car, so seeing that this was my first new car purchase my dad was going to help me get a price. I probably could have done it by myself because the first price that they gave us was a great deal. I got a discount, and a $3000 rebate on top of that! I think my dad is going to go back to Dave Smith Ford when he is ready to get another pickup truck.good price. easy transaction
by slapper1 on 05/04/2011updated 06/04/2025I have done service on my vehicle at this particular dealership for several years. I have always felt that they provide good quality work for a fair price. Since I have been coming here for some time, I decided to buy a car here as well. I… bought a new car from Kevin Burlingame. I got a good price, and it was very easy to buy from Kevin. He is a nice guy. I plan on bringing my mother in to look at the new Ford Focus.
About our dealership
Dave Smith Ford is a family owned Ford dealership in Williamsville, NY located just 15 minutes from downtown Buffalo. Please feel free to browse our inventory or schedule service for your vehicle here. We are conveniently located on the corner of Transit and Wehrle, less than a mile off the I 90 exit 49. Also, we are 4 miles from the Buffalo Niagara International Airport!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop