Island Toyota
Customer Reviews of Island Toyota
Review type:
Great transaction!
by JMadigan715 on 08/01/2016Smooth transaction and my vehicle is perfect. Omari was great! I look foward to my future with Island Toyota! Thank you for making my first time buying a car a positive one!Highly recommend Island Toyato
by Bebeyanna on 07/27/2016updated 08/01/2016I loved the experience. Olga the saleswomen was very professional and knowledgeable. It was a true pleasure working with her. She helped us find our dream car.Thank you for taking the time to write this 5-star review. We strive to provide a professional and knowledgeable service to all our guests and are glad to hear that Olga helped you find your dream car. Please keep us in mind for your future auto needs as our team is always here to assist you. All the best, Anthony Santi | asanti@islandtoyota.com
Great experience with an excellent deal
by Marisa_D on 07/23/2016I was able to get a great deal on the 2016 Special Edition Corolla, which was a newer and upgraded version of the car that I was leasing at the time. Because of the offer to end my lease early, I decided to stay with Toyota instead of… consider other options. My fondness for the car and the assistance and knowledge of the sales person/team, made my decision and experience easy. The deal I was offered was exceptional; it was apparent that my needs and wants as a customer were taken into consideration and that there was a genuine interest in my satisfaction. My car was delivered the next day in excellent condition and all features were reviewed and questions were answered with the sales person. Overall, i had a smooth, quick experience and have been very happy with my choice to stay with Toyota, especially with my Corolla.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit our page for access to our exclusive specials. Warm regards, Anthony Santi | asanti@islandtoyota.com
2016 Toyotal Highlander LE plus
by eagle_landed on 07/20/2016The service was great, my sales person Gloria had a lot of positive energy, all my questions were answered and the whole purchase process from settling on the numbers that worked for me to leaving the dealership with my new car didn't take… much. Overall it was a pleasant experience.That's fantastic to hear! We will be sure to thank Gloria and the rest of the team for providing you with a pleasant purchasing experience. If we can help with anything in the future, please don't hesitate to contact us. Warm regards, Anthony Santi | asanti@islandtoyota.com
Excellent Island Toyota
by Anatoli on 07/20/2016Nice people, nice contemporary salon, huge selection, smooth actions. Spiro - the best person ever! Spiro's tremendous help and kindness and knowledge made us feeling like we are in the family and chose the wonderful car.Hello and thank you for this fantastic review! Family is just what you are, and we are very happy that you feel that way. We will share your comments with Spiro and the rest of the team, and we look forward to working with you again down the road. Warm regards, Anthony Santi | asanti@islandtoyota.com
Survey of 2016 Avalon Leasing Process
by jkotlowitz707 on 07/11/2016The entire process was run so smoothly, and ran without a hitch. The selections of Avalon cars was sufficient enough to allow me to choose the car I really wantedThank you so much for sharing your feedback with us. I am so glad to hear that our staff helped to make your car buying experience go smoothly. Please let us know if you ever have any questions, and we would be happy to help. Warm regards, Anthony Santi | asanti@islandtoyota.com
Pleasant experience
by Cynthialee on 06/07/2016Shawn was very patient and informative. No high pressure. He and Raj were pleasant and professional. I usually dread a visit to the dealership. These gentlemen made it an absolute pleasure.Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Shawn and Raj could make your car shopping experience so pleasurable and stress free and we believe that's how every car buying experience should be. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best Regards, Anthony Santi asanti@islandtoyota.com
Very good
by Yelena_2016 on 06/01/2016updated 06/06/2016My sales constant was Gloria Dibrizzi. I found that she is very knowledgeable about care, made my car leasing experience very pleasant. Also I want to say thank you to manager Eric for having patience with me.We want to thank you for taking the time to share your recent experience with us. Please be sure to let us know if there is anything else we can do to be of help to you and, of course, congratulations on your new car! Thank you once again for choosing Island Toyota and we look forward to seeing you again down the road. Sincerely, Anthony Santi | asanti@islandtoyota.com
Very bad experience
by johnny_s1 on 10/07/2015Do not get fooled by this dealership. I am going to share my experience with this team: August 11 I went there to check out deals they had, because Toyota was advertising Clearance of 2015 models. I was very naive and told them from… the beginning that I am new in the US, moved in not far ago and I do not want to make mistakes and I am just browsing, I did not come to buy something because I am not ready to make decision. They did great job and pushed the sale very well. I agreed to lease Corolla LE model in $200 per month. When paper work was getting done, in the middle of sale, sales person offered me to take Corolla L model instead of Corolla LE. He explained me that they dont have LE models in the stock and the difference in these two particular models is just in back up camera, and as I mentioned to him before that back up camera is not important feature for me, he suggested to go with L model. I wanted to be sure and I asked him again to explain differences if there is anything more, he just repeat the same that difference is just in back up camera. As a result of this I agreed to get L model. Next day I find out that there is a bunch of other differences, and also huge difference in price. When all paper work was done and I got keys from the car and we get into the car, I saw that the radio system is different and it changes also interior of the car design. So I told to sales person that I dont like this model right away, but I was explained that the car is already on my name, its registered in DMV and that they cannot change anything and that I agreed before to take it and that I got good quality car in the good price. Next day I find out about all differences between these two models, also I got quotes from other Toyota dealerships $149-$169 on these models. So I called to sales person and ask him try to resolve this problem and fix this unfair sale. He tried to explain one more time that there is no other difference and I got car in good price and then just hang up. I sent complain letters with to Toyota corporate office and even called them. But I was explained that dealership is private company and they cannot help me or be mediator between us. And they suggested to try get back to dealership and resolve issues with them. I called and explain my issues to Sales Manager, he told me that its my fault, because if I did not like the car, I had to leave that car there. And then I was told that right now he cannot change the price, because I got care with finance through Bank of America and they cannot return the car, because car is already on my name and this car will be considered as used. These were two biggest lies, because car I got with Toyota finance, not through Bank of America or any other bank. And this car never has been on my name, as I found out it later. Car temporary registration was expired and when I went to DMV to request permanent one, because I never get in the mail permanent one. I find out that car never has been on my name. I called back to Sales Manager and he told me that that is my issue, by the reason that my status as visitor was expired my Driver license is expired. This is not true, because I am permanent resident now, I am not a visitor. DMV suggested me update my driver license if dealership claims that this is an issue and provide dealership with updated one and if dealership will not extend temporary registration and apply for permanent then sue them. I did so, I provided Sales Manager with my updated driver license and its already one week after he does not pick ups my phone calls and does not give me calls back. As a result of this long story I have car I do not like, I am overpaying for model, I cannot drive the car, because the car is without registration. To resolve my issues and compensate my problems dealership issued the check over $400. Is this enough for all this experience? And at the end they just ignoring my requests to register the car or at least extend the temporary registration. I just moved in to US and I do not know how to protect my rights here. If you know any Attorney who can help me please provide me with his contacts via: [email address removed]. I have phone call records with sales Manager.Would Highly Recommend!
by BigtimeND on 08/24/2015Got a new Highlander from them recently and throughout the process they were easy to work with and very professional. I worked with Al and he was very helpful and really made everything go smoothly. I would highly recommend these guys if… you are looking for a Toyota!DO NOT WASTE YOUR TIME!
by jkenn on 08/06/2015Do not waste your time, they will promise you anything to get you in the door. Then try to backpedal on everything they said (which was in writing). Also, the pre-owned MANAGER will treat you like a piece of gum on the bottom of his shoe.… Do not drive over an hour like I did, I wouldn't even buy from here if I was in walking distance.Excellent! Excellent!
by camryman91 on 03/14/2011updated 08/03/2025I had an EXCELLENT and pleasurable experience at Manfredi Toyota. I purchased a Toyota Camry from here. I got a couple of quotes online and decided to go in and see what they could do for me. I was impressed by the friendly and… knowledgeable sales people. My sales person made me feel comfortable and left me feeling more than satisfied with my purchase. I told them exactly what I wanted and they were more than accommodating to my needs. The experience could not have been easier. I told them what I wanted and they worked with me to get me where I needed to be. Everything was explained and no questions were left unanswered. I really felt a family atmosphere at Manfredi Toyota; I spoke with several salespeople, the manager, and even the owner. This all contributed to the honest family atmosphere. Overall, I am thrilled with my experience here and I wouldn't think of purchasing from another dealership. I would highly recommend Manfredi Toyota because they are honest, knowledgeable, and committed to great service.poor experience with dealer personnel
by bnn51 on 03/14/2011updated 08/03/2025poor experience with dealer personnel
Island Auto Group introduces our new initiative to bring awareness to local Staten Island causes. This includes creating vanity license plate frames for our employees and the public, available on September 18th. We've selected a charity to associate with each plate. When a customer picks their vanity plates, we will also make a $2 donation. Customers can get in on the action too! They will be able to interact with the plates and make their own contributions from the display cases set up in every Island Auto Group showroom.
Charities to Choose From:
The Stephen Siller Foundations supporting First Responders
The American Legion Post 1365 supporting our troops
The Comprehensive breast center at SIUH supporting the cure
Eden II Foundation to support Autism Awareness
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Russian
- Polish
- Chinese
It was a pleasure to read about your first buying experience working with Omari. Congratulations on your car! It's delightful to know that we were able to provide you with such a smooth and great experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! All the best, Anthony Santi | asanti@islandtoyota.com
by dealerreply on 08/02/2016