Skip to main content
Today 7:30 AM - 8:00 PM

Customer Reviews of Lexus of Southampton

Review type:

Have feedback for this dealer?Write a sales review
The following reviews are more than two years old. They are not included in the overall rating.
9 sales reviews
Sort by:

  • Top Performance

    5 out of 5 starsby Sallyj on 05/11/2023

    Quick, helpful, charming.

  • Great Experience

    5 out of 5 starsby Tom Murray on 10/03/2022

    Frank of Lexus of Southampton was a true pro. He acted quickly and was available and helpful the whole way through the process. Personable and friendly and professional! Go there for your next car.

  • Wonderful Experience!

    5 out of 5 starsby dave w on 01/22/2020

    This dealership has excellent service. Our sales rep Frank was very accomodating and personable. This is not a high pressure car dealer. You are treated excellent! and the person who handled the financing; Wayne, was terrific! The people at southampton know how to take care of you.

  • Good experience

    4 out of 5 starsby Satisfied on 02/23/2019

    We were happy with our previously leased Lexus and the dealership was having the end of year special so we decided to take advantage of the deal. The process was easy and we love the new nx300.

  • Happy with our Lease

    4 out of 5 starsby Sheryl on 01/18/2019

    Felicia provided us with great service and we love our new SUV.

  • Used RX350

    5 out of 5 starsby Pabhr59 on 12/05/2018

    Drove out some 30 plus miles to look at a 2011 RX350 and had been in contact with Felicia whom I’d been dealing with over the phone. The car was in immaculate condition for 7 years old with 46000 miles on it I was treated with the upmost respect and no pressure at all Bruce the used car manager was very easy to deal with and a Gentlemen Yes I purchased the car and am very Satisfied Thank you Felicia

  • No better way to buy a car

    5 out of 5 starsby numbahz00 on 07/08/2016

    I have been a customer of Lexus of Smithtown for several years and have always received great care and attention from Rob in the service dept. I always enjoy being there, its never a hassle its quite a impressive well put together environment. Recently I was in need of a second car and Abbas referred me to Jeff Pastor at Lexus of Southampton where they had a CPO I was interested in and immediately Jeff worked to get me the best deal, and do anything he can to make the process as simple and smooth as I have ever purchased a car in my life. I was quite blown away how welcoming he made me feel at a place I have never been to a experience that can be quite frighting for some and has been often for me. He laid out all my options for my purchase and I couldn't be happier. In addition Mike T demonstrated interesting info for my new car and told me things even I didn't know ( I am heavy into tech.). I thank everyone there, it was a awesome experience and one I continue to recommended to anyone I feel would enjoy the same experience.
  • Excellent experience

    5 out of 5 starsby Faythful on 06/29/2016

    My husband and I had been to many different dealerships before selecting our car. We met many pushy and rude salesmen. Coming to Lexus of Southampton was a breath of fresh air. Our salesman was not only helpful but a really interesting person to befriend. He couldn't have done more to make us feel comfortable. The manager was a very pleasant gentleman who did his very best to work with us. The financial advisor helped us greatly to make the best decisions for our family and sought out financing rates to accommodate our budget. There was no pressure at any front. Our car purchase was a wonderful experience.
  • LEXUS PAR EXCELLENCE

    5 out of 5 starsby lawhamptons1 on 02/24/2014
    updated 09/03/2025

    This dealer knows how to take care of its luxury customers. The service is attentive, friendly, on time, and professional. The sales persons can be relied on to be telling the full information on the car and the pricing. A good experience all over.
About our dealership