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Customer Reviews of Garvey Volkswagen

Review type:

Overall rating

4.8
4.79 out of 5 stars

(19 reviews)


Customer recommendations:

Yes (18)|No (1)

Garvey Kia Sporty

5 out of 5 starsby Rob on 07/28/2025

We just purchased a 2025 Kia Sportage and the experience was great. Our salesman John Carmer was the best, he wasn't pushy, was very organized, well mannered, he knew his cars. We've purchased a lot of cars over the years and the experience was nothing compared to Gavey Kia. They are an excellent group of professionals there and we will continue our wonderful experience with them. Great job.
  • Thank you for the thoughtful review. We’re so happy to hear that John and the team made your experience such a positive one. Enjoy your new 2025 Sportage and we look forward to working with you again in the future. Thank you for choosing Garvey!

    by Garvey Volkswagen on 07/29/2025

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19 reviews
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  • Garvey Kia Sporty

    5 out of 5 starsby Rob on 07/28/2025

    We just purchased a 2025 Kia Sportage and the experience was great. Our salesman John Carmer was the best, he wasn't pushy, was very organized, well mannered, he knew his cars. We've purchased a lot of cars over the years and the experience was nothing compared to Gavey Kia. They are an excellent group of professionals there and we will continue our wonderful experience with them. Great job.
    • Thank you for the thoughtful review. We’re so happy to hear that John and the team made your experience such a positive one. Enjoy your new 2025 Sportage and we look forward to working with you again in the future. Thank you for choosing Garvey!

      by Garvey Volkswagen on 07/29/2025

  • 2nd purchase in under a year!

    5 out of 5 starsby Mitch on 07/19/2025

    Garvey Kia makes the process as easy as it can be. No high pressure sales pitches either.
    • We're happy to hear that you appreciated the easy and pressure-free experience. That's exactly what we aim for. Thank you for choosing Garvey!

      by Garvey Volkswagen on 07/21/2025

  • Great experience

    5 out of 5 starsby Kermit on 06/18/2025

    Super helpful and friendly! Very knowledgeable and outgoing
    • Thank you for the great review! We're glad to hear you had such a positive experience. It's wonderful to know our team was helpful, friendly, and knowledgeable. We appreciate your support!

      by Garvey Volkswagen on 06/30/2025

  • Fun facts!

    5 out of 5 starsby Nannyloch on 06/12/2025

    Fun friendly professional relaxed atmosphere. Answered all my questions about Kia selection of SUV’s.
    • Thank you for the kind words! We're glad you enjoyed the fun and relaxed atmosphere. It's great to hear all your questions were answered and that you had a positive experience exploring our Kia SUV selection. Thank you for choosing Garvey!

      by Garvey Volkswagen on 06/30/2025

    • Thank you for the kind words! We're glad you enjoyed the fun and relaxed atmosphere. It's great to hear all your questions were answered and that you had a positive experience exploring our Kia SUV selection. We appreciate your visit!

      by Garvey Volkswagen on 06/30/2025

  • Awesome experience!

    5 out of 5 starsby Teegan Mclaughlin on 05/29/2025

    John Starling made it very easy to work with, they all worked hard to get me into the perfect car! Go check them out!
  • Great Experiences

    5 out of 5 starsby Happy Customer on 03/24/2025

    I stopped by Garvey Kia to check out the different trim levels of the Kia Telluride. John Starling walked me through the options and answered all of my questions, even knowing I was not currently in the position to get a new car. Many other dealerships don't really want to take the time if they don't think they can make a sale. After I left and did more research I reached out to John by email and picked up my new Kia Sorento Hybrid a few days later. Everyone at the dealership was friendly and easy to work with. The one downside of the dealership is the lack of space for parking and inventory; however, they are currently building a new dealership to allow for the space they need.
  • Perfection

    5 out of 5 starsby Kim C on 03/24/2025

    Best car buying experience ever. I Never felt pressured, or like my time wasn’t valuable. I didn’t get passed around to talk to manager, or finance, as has been my experience in the past at other dealers. John Starling found the exact car I was looking for and kept me informed every step of the way. I will never hesitate to do business with Garvey Kia, and can’t recommend John Starling in sales enough.
  • Thanks John - love my new car!

    5 out of 5 starsby Alisha on 03/17/2025

    Easy to work with, very helpful
  • John Starling

    5 out of 5 starsby Michael on 02/25/2025

    Bought a Volkswagen Jetta from John Starling and it was such an amazing experience! He is professional and goes out of his way to make sure everything is perfect!
  • John Starling made it easy!

    5 out of 5 starsby Andrew Crowe on 12/16/2024

    This is our third Kia we have leased from Garvey. John Starling helped us through the process. He was very patient and honest when explaining our options as well as the differences in models and upgrades.
  • Buy from a John Starling!

    5 out of 5 starsby Rob Dennis on 12/12/2024

    John Starling was amazing helping us get into our 2020 Chevy Traverse! He explained everything in detail and was straightforward with his answers. He helped us every step of the way and we are so grateful!
  • Are you looking for a new car with a great experience! GREAT HERE IT IS.

    5 out of 5 starsby Mikayla on 11/05/2024

    My family and I worked with Kevin Baker buying our new 2025 Kia Sportage, He was amazing and helped us through each step with such ease if you are looking to buy a car go to him you will find yourself a great experience. Garvey sure has an amazing employee. Thank you for being so kind and patient. We sure will be sending everybody we know that is looking for an amazing car buying experience to him. I would recommend him a million times over.
  • If I could I would give zero stars.

    1 out of 5 starsby Carly Dwyer on 07/03/2024
    updated 07/16/2024

    I had an extremely disappointing experience with the service department at Garvey Volkswagen [Queensbury, NY]. I took my car in for a minor issue with my light sensors, which they claimed later was due to a blown fuse from my dashboard camera. They initially quoted me an outrageous $1200 for the repair, which they then lowered to $800 and finally to $600 after arguing the cost. The real issue is their dishonesty. They insisted the fuse was blown and required expensive repairs. However, I have video footage from the dashboard camera, which is connected to the supposedly "blown" fuse, showing that it was working perfectly before and after their inspection. This proves that the fuse was never the problem and raises serious concerns about their integrity. Despite presenting this evidence, they were dismissive and did not acknowledge their mistake or offer a satisfactory resolution. Charging $600 for a $10 fuse, and being dishonest about the repairs needed, is unacceptable and unethical. I would strongly advise against using Garvey Volkswagen’s service department. Their dishonest practices and lack of transparency are alarming, and I will be taking my business elsewhere in the future.
  • Saved me time and money!

    5 out of 5 starsby Lydia Martin on 05/31/2024

    Cramer worked quickly to get me a fantastic deal on a new car, saving me time and money! He was super easy to talk to and truly did everything he could to help get me in a reliable car within my budget. Would recommend to anyone looking for a vehicle!
  • 2016 Kia Soul Recall

    5 out of 5 starsby Lynn W on 03/23/2024

    The service is professional. Brandon completed our paperwork to have a recall completed on my 2016 Kia Soul. At that time I needed a Cabin Filter, he quoted the price. We did have it replaced while we were there. He was professional, polite and friendly. We waited for the car while the service was done. Brandon kept us informed as to the time remaining during the service. The technicians did a great job. Clean and efficient.
  • Tom Belden at Garvey Volkswagen is THE BEST!!!

    5 out of 5 starsby Heather Normandin on 11/10/2023

    If you're looking for a new Volkswagen make sure you stop at Garvey in Queensbury, NY. I've purchased 3 Jettas from the dealership and would go no place else. Tom Belden has been my sales consultant on each vehicle and he is absolutely amazing! Honest, friendly, extremely knowledgeable and genuinely cares about helping you find the right auto fit. I highly recommend this dealership and Tom Belden without reservation to all my friends and family. Outstanding!
  • Looking to purchase a new vehicle? Nathan is your guy!

    5 out of 5 starsby Desiree Deon on 09/09/2023

    Nathan is fantastic, he has become our go-to car guy even though we live 3 hours northwest! So far, we have purchased 3 vehicles with his help and are currently looking for our 4th. Nathan is knowledgeable and friendly, thorough yet concise, and most importantly, trustworthy. If you're looking for a new vehicle, I highly recommend making an appointment with Nathan Byrnes, he's well worth the drive!
  • Easy buying experience!

    5 out of 5 starsby Steph H on 08/18/2023

    I picked up my 2024 Telluride tonight and I am beyond impressed with my sales experience. Tom was absolutely professional, easy to talk to and thorough with the paperwork and showing me all the ‘bells and whistles’ of my new ride! When dealing with Tom, I felt like he actually cared about my experience. I will absolutely return to Garvey in Queensbury!!!
  • Posive

    5 out of 5 starsby VT1234 on 08/17/2023

    I had a very positive experience when purchasing a used car at Garvey. Jeremy in Sales was quite good to deal with. He made the process relatively painless. He was responsive before we arrived and had the car we were interested in waiting for us when we arrived. Gave us a good price and when it came time to complete all the paperwork we were out the door in less than an hour.
The following reviews are more than two years old. They are not included in the overall rating.
51 reviews

  • Fast and friendly!

    5 out of 5 starsby Rob Burchfield on 06/26/2023

    Fast and friendly service department.

  • Took care of my daughter

    5 out of 5 starsby Bill Mueller on 03/29/2023

    Going in we knew that the inventory would be low. Eric Seelye overcame those hurdles to get the car that my daughter really wanted. Much appreciated.
About our dealership
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area