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Customer Reviews of Queens Auto Mall

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19 sales reviews
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  • This people should not be in business. Please read google reviews-

    1 out of 5 starsby Freddy calle on 01/09/2022

    Read all reviews, this guy blames the dealer across the street for his reckless behavior,, dealer across de street should sue him for all he has . Drove one hour to see a 31000 thousand dollar car just to hear them tell me it was worth 41000 ——SCAM——-
    • After all the talk they are saying the published price doesn’t include 20 percent required downpayment. So whatever fuzzy math they have the price is 20% more than published price

      by Did the same thing to me on 06/12/2022


  • Prompt, Quick, Easy

    5 out of 5 starsby AmandaK98 on 07/25/2018

    I came to the dealership with the intention of buying a car I saw online. After speaking with a nice young lady on the phone, I went to the dealership with a vin number and the other typical stuff that a dealer needs, pay stubs, etc. The salesperson was very good walking me through every step and eventually, I was able to drive away in my brand new car! I wish the last dealer I went to went this smoothly!

  • Waste of time

    1 out of 5 starsby Gustofella on 01/11/2018

    This place is a joke. The salesperson I met with had me follow him around searching for a car that was in the body shop. Damage was no shown in pictures on the website, although he claimed it was. most of the cars there have damage, either cosmetic or have check engine light on. The ones that do not are priced above market value. I wasted about an hour and a half looking at several cars, all had some severe blemish. The salesman also suggested I not buy a luxury car that was priced "too good to be true." That's when I walked out the front door. Save your time and avoid this place.

  • Poor customer services

    1 out of 5 starsby Stablerock on 09/08/2017

    Price of $16,998.00 advertised for 2012 M. Benz GL450. You call and they tell you if you are paying cash. It is #26,998.00. What a dishonest business dealer

  • Great customer service

    5 out of 5 starsby AMR0726 on 08/17/2017

    I want to take this opportunity to thank Hans Suncar for his great customer service and helping me sort out my options when considering purchasing a vehicle. I was very pleased with the selection and overall service. I will recommend this place to all my family and friends. Thanks.

  • Santana Best man

    5 out of 5 starsby romeo_parker2 on 07/07/2017

    santana really did a great job he knew that I was looking for a Affortable car and He really understood my situation I love it also because He speak spanish so i had better commiunication with him

  • very good customer service

    5 out of 5 starsby lusee11 on 12/01/2016

    came in and i had spoken to travis and when i came in marvin t helped me out and took me around and show me the vehicles and i found the car that i wanted and he negotiated a very good deal for me and family, will recommend this place to friend and family
  • Car Buying Experience

    5 out of 5 starsby Delphine on 11/12/2016

    Dean was extremely helpful with my car buying experience and the owner was really nice.
  • ***MUCH BETER 2ND TIME AROUND ***

    5 out of 5 starsby elpatronn on 11/01/2016

    They have a great selection of cars. The staff was courteous and helpful. They went above and beyond to make sure I drove out with a car. Nick was great and the GM Rudy was the best. I definitely recommend Queens Auto Mall for a new or used car
  • Nice sale

    5 out of 5 starsby jwashin09 on 10/29/2016

    Nick and his partner Jonathan sold me a 2009 Acura MDX. I love the car! It was basically everything I wanted!. Their customer service skills were definitely more than up to par!
  • Great job very happy customer

    5 out of 5 starsby cdieudonne on 10/10/2016

    I was very happy with services Great job to Dean and geroge for making this purchase possiable
  • Wonderful Customer Service!

    5 out of 5 starsby karennlee on 10/08/2016

    I was in and out very quickly with my new car. I got a great deal and a low interest rate. Marvin was very patient and helpful, he gave me carfax for all of the vehicles I wanted to look at and allowed me to take my time going inside each one. Isaac helped with the finances and he explained everything thoroughly with an upbeat personality. Thank you Queens Auto Mall!!
  • Great Dealership

    4 out of 5 starsby dozii38 on 10/06/2016

    My experience was great here at Queens Auto Mall Auction. My sales person was very helpful and knowledgeable.
  • Great Place to buy from.

    5 out of 5 starsby Jcara94 on 09/28/2016

    No trouble what so ever to get a car, they treated me like family and i left with a car the same day, Cars here are also really affordable and i have recommended some of my friends to come and buy from here. i recommend coming here if you are interested in getting a car.
  • Car Buying Experience

    5 out of 5 starsby terbear2 on 09/29/2016

    I came here for a listing on KBB for a BMW that I liked. George, my sales rep, and the manager, George, made this a worthwhile trip. I was given a full carfax report, the car was fully serviced and inspected to run up to code, of course. And I also was given a car wash and detail. Great service
  • Never buy a used or new car from them

    1 out of 5 starsby Jinblk25 on 06/09/2016

    This place is a [non-permissible content removed] rip off i brought a used car 2013 i have a 2001 so i was so happy on my up grade but when i got my new car i found out it drives good but my check engine light is on like my old car i been back to the dealer twice and still they havent fixed the problem iam so ready to give back this car i need help i watch the news and i need help me howard cause i called and called this place and all they do is give u the run around
  • Don't go to this place!

    1 out of 5 starsby johnstonseeyou on 05/29/2016

    Request a test drive on Edmunds website. I went to the dealer, and they refuse to give me a test drive on the car that I am interested to buy. They told me that I have to pay them refundable $100 to test drive an used car, because they are an auction house. They are NOT auction at all, but they use auction as a way to over charge every car. They told me that no need to test their cars, because they are protected by their warranty under the lemon law. They added doc fee, prep. fee, and all bogus fees that total at least $3,500. I understand some place charge $1,200 for transaction fee, but $3,500 is a stretch. This place is a shameful place that still exist in 21 century of America!
  • worst place ever

    1 out of 5 starsby CJR2315 on 04/17/2016

    they told me the car i was going to buy was there and despite me telling them i live 4 hours away. when i get to the dealer they first told me that the car was on their way there and that it would take 2 weeks to get there, then they told me the car was there but it was in the body shop. the sales man was rude and when I asked to talk to the manager he claimed to be the manager.
  • Disappointing visit/misrepresentation

    1 out of 5 starsby badlad1 on 09/22/2015

    Went in on a car buying certificate , and was told that 2000 dollars more will be added if i did not take the loan from them and also a whole lot of skimming tactics, a shame ,ok environment.

About our dealership

Queens Auto Mall

Black Friday Savings Are Here!

Up To 75% Off of MSRP

AND

0% APR for 72 Months on Eligible Vehicles!

Amenities
  • Complimentary WiFi
Languages Spoken (2)
  • Spanish
  • Greek