Dutchess Chrysler Jeep Dodge Ram
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Customer Reviews of Dutchess Chrysler Jeep Dodge Ram
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Max and the service team are amazing!
by Dawn K on 11/28/2023We had an emergency situation. Our daughter, who is in the Army and stationed in North Carolina, came up for Thanksgiving with her 2015 Dodge Charger. When attempting to leave early Saturday morning, her check engine light came on and was… flashing. She had to back in NC by Sunday morning which is over a 10 hour drive. After calling several shops, we finally found Max at Dutchess Dodge. He was a lifesaver! He had her bring the car in, got it right into the shop and on her way in no time! We were very impressed by his kindness and speed assisting us on a holiday weekend. It was so nice to have someone go out of their way to assist instead of brushing us off, especially since we hadn't purchased the vehicle there. We will definitely consider Dutchess Dodge for our next car purchase and service needs.How Dutchess CJD Service Dept Saved My Bacon!
by David Griffin on 11/04/2023It was Friday October 27, Stockbridge Mass. We had reached the halfway point of a 3,000 journey from Florida, stopping at various points in New England visiting family/friends. Our next destination was Manassas VA, with a few other… carefully scheduled stops thereafter. Soon after leaving Stockbridge, the dashboard idiot lights began flashing & my Jeep began to shudder. This was trouble … driving any significant distance (even at reduced speed) was out of the question. I needed to find a dealer, and one who would service the car on an emergency basis … otherwise, we would be required to burn the weekend & hope for attention on Monday. After calls to the nearest dealers proved fruitless, we finally connected with Dylan Delahanty at Dutchess’ service desk. He was cordial & understanding and encouraged us to make it to Poughkeepsie. We ultimately did so, the problem was readily detected and repaired, and we were on our way after losing only a few hours. For this, we salute Dylan and the grease monkeys in the shop … bonus $ are due to all involved!!Recommend Service
by Thea V on 02/26/2020I always have a pleasant experience dealing with the service department here. I bring my auto in for maintenance and repairs. Dylan and Jeff, service advisors are great!Service department
by Barbara2019 on 08/26/2019Scott buley is the best service writer. Treats everyone with respect especially women.
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