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Customer Reviews of Robert Basil Buick GMC

Review type:

Overall sales rating

5.0
5 out of 5 stars

(3 reviews)

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3 sales reviews
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  • New vehicle

    5 out of 5 starsby Gruszczynski on 07/10/2025

    Very nice and very friendly

  • Excellent Experience

    5 out of 5 starsby Ricky PZ on 03/19/2025
    updated 03/27/2025

    I had an excellent experience at Robert Basil Buick GMC! Steven Kozazcka was incredibly helpful in accepting my Cybertruck as a trade-in and assisting me in getting a 2025 GMC Sierra EV Denali in white. The truck is absolutely stunning—WOW, what a ride! The entire team at Robert Basil demonstrated professionalism, friendliness, and a true dedication to customer service. They made the entire process smooth and enjoyable. I highly recommend this dealership to anyone looking for a top-notch experience. Ask for Steven—he’ll take great care of you!

  • Robert Basil Buick

    5 out of 5 starsby Norbert R. on 06/20/2024

    Great experience. Knowledgeable sales person. No pressure. Good explanations. Finance area also very good.
The following reviews are more than two years old. They are not included in the overall rating.
10 sales reviews

  • Robert Basil GMC 2023 Elevated Terrain

    5 out of 5 starsby Steven L. on 03/28/2023

    100 percent positive. Terrain is second I have had in a row. Comfortable, great to drive, and great looking.

  • Did t expect sick great sales experience.

    4 out of 5 starsby ScottO on 02/04/2022

    Online person Zoe was awesome set us up to walk in and see the used truck we were interested in. Had truck ready and our salesman Bryan was awesome. No pressure. Drive the truck put a deposit on it. Worked out deal and picked up a couple days later. Could have been sooner, we had some things to do. Even after purchase promises kept with touch up paint and new fob and key. Key service came right to my work to take care of it. The follow up has been awesome since.

  • Salesman should sell something else he knows about

    2 out of 5 starsby John on 12/16/2021

    Staff was not knowledgeable about the vehicles being sold. Didnt seem to know anything mechanical about the truck that was purchased, struggled with paperwork and appeared to have "pencil-whipped" the CPO paperwork. Drove 2 hours home with multiple issues with vehicle. Kind of surprised the salesman knew the difference between a car and truck.

  • --- glad I upgrade ---

    4 out of 5 starsby Mattie on 10/21/2021

    Glad I choose this dealer . It is convenient for me to have my vehicle service is one reason I went here. The salesman was helpful and very informative in all the new features and options with the vehicles and seemed his primary focus was to please me and make my experience in purchasing my vehicle pleasant. Definitely would go back to purchase another vehicle.

  • Buick Encore GX

    5 out of 5 starsby Kim on 05/19/2021

    My daughter was leasing her first car and Christian was very helpful. He went above and beyond trying to find the perfect car for her. My only criticism was after agreeing on a monthly payment I was not told (until signing final paperwork ) that the payment was based on 39 months and not 36 months, which was what I asked for. She loves the car and wouldn’t have changed her mind, but that is another $700 out of her pocket.

  • Satisfied and Happy Customer.

    5 out of 5 starsby Leon Wozniak on 03/26/2021

    Very pleasant atmosphere and friendly people.

  • 2020 GMC Acadia

    5 out of 5 starsby Ron on 03/14/2021

    The salesman Todd was great to work with he was very helpful
  • First time purchase at Robert basil.

    5 out of 5 starsby Andy on 02/12/2021

    My First time purchase at Robert Basil. I found the sales manager Cory and my salesman Todd to be very helpful. There was no high-pressure and all my questions were answered. I am very pleased with the purchase. I would highly recommend their dealership. Thank you.
  • SUV purchase at Robert Basil

    5 out of 5 starsby Johnrubino on 04/06/2018
    updated 04/16/2018

    My sales agent Jim Ball did a fantastic job helping me find the right SUV and told me about big incentives
  • Dishonest

    1 out of 5 starsby Elt8888 on 05/06/2017

    Very dishonest dealership. They will lie right to your face, change numbers, back out of what they agreed to. Do yourself a favor and go someplace else.
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