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Customer Reviews of Tradition Chevrolet GMC

Review type:

Overall rating

5.0
5 out of 5 stars

(2 reviews)


Customer recommendations:

Yes (2)|No (0)

Great Experience

5 out of 5 starsby Seth W on 05/20/2024

No pressure sales environment - they respected my time and the fact that I was a motivated and informed buyer. We came in looking for a certain vehicle but after discussions, we came to the conclusion a different vehicle was a better fit. I had an appointment with another dealer but they made it worth my while to stay and work out a deal with them on a brand-new GMC Sierra. I’m happy with the truck and Brandon, our sales rep.
  • Seth, we're glad to know you had a positive experience with Brandon and our team at Tradition Chevrolet GMC of Newark. We always aim for no-pressure sales and it's great that this was your experience too! Enjoy the new GMC Sierra!

    by Tradition Chevrolet GMC of Newark on 05/21/2024

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2 reviews
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  • Great Experience

    5 out of 5 starsby Seth W on 05/20/2024

    No pressure sales environment - they respected my time and the fact that I was a motivated and informed buyer. We came in looking for a certain vehicle but after discussions, we came to the conclusion a different vehicle was a better fit. I had an appointment with another dealer but they made it worth my while to stay and work out a deal with them on a brand-new GMC Sierra. I’m happy with the truck and Brandon, our sales rep.
    • Seth, we're glad to know you had a positive experience with Brandon and our team at Tradition Chevrolet GMC of Newark. We always aim for no-pressure sales and it's great that this was your experience too! Enjoy the new GMC Sierra!

      by Tradition Chevrolet GMC of Newark on 05/21/2024

  • Great Experience

    5 out of 5 starsby Poppi Tim on 04/28/2024

    From first contact till I drove away in my new Silverado, the whole team at Tradition Chevrolet Buick-GMC in Newark, NY was spot on. This was the 1st time at this dealership but wont be the last. From sales and finance to prep an service, it was a pleasure working with this group. Thank you all.
    • We're delighted to know that your first experience with us at Tradition Chevrolet GMC of Newark was a positive one! It's great to see our team made the process smooth for you. We look forward to seeing you again in the future, and hope you enjoy every mile in your new Silverado!

      by Tradition Chevrolet GMC of Newark on 04/29/2024

The following reviews are more than two years old. They are not included in the overall rating.
20 reviews

  • Limited supply

    5 out of 5 starsby Dave Richmond on 09/29/2022

    Brenda very honest to deal with. Unfortunately due to demand there was little price negotiation.
    • Hi Dave - We are delighted that Brenda and the team gave you such a positive experience! Thank you for choosing Tradition Chevrolet Buick GMC and for sharing your feedback. Safe travels ahead!

      by Tradition Chevrolet Buick GMC on 09/29/2022


  • Happy happy

    5 out of 5 starsby Ron on 04/07/2021

    Austin made the transaction easy and didn’t try to sell me anything I didn’t want.

  • Excellent sales service

    5 out of 5 starsby Peter on 03/24/2021

    Leased a vehicle at the price my father could afford in 1 day! Thank you Jim!

  • Awesome folks at Tradition

    5 out of 5 starsby Bow tie girl on 06/27/2020

    The service department at Tradition is absolutely phenomenal. I enjoy the advice on how to care for my vehicle and when I hand them my keys I know I know everything that’s needed will get done and it will be done right.

  • Brenda was awesome!

    5 out of 5 starsby Tradition Chevrolet on 05/15/2020

    Brenda was wonder, proffesinal and thorough, I would definitely recommend her to family and friends m.

  • Lease of 2019 Encore

    5 out of 5 starsby Kim Howell on 01/23/2020

    Our salesman, Paul, was very knowledgeable about the car and the process. He was cordial, friendly, personable, and made the process go very smoothly. Would highly recommend Paul and Tradition Chevrolet Cadillac Buick-GMC of Newark.

  • Quick and painless

    5 out of 5 starsby Tammy Siragusa on 01/22/2020

    Paul and Jim helped me tremendously they made my purchase so quick and painless I will recommend Tradition to all
  • Interior detail

    5 out of 5 starsby Kimberly viss on 01/22/2020

    They were awesome.. car was a disaster. I'm so impressed. They even bungy corded my glove compartment (that would not close, d/t broken latch) so its shut! Everything they found in car was placed neatly in a box. Cant say enough, good stuff.
  • Great experience

    5 out of 5 starsby Great experience on 12/13/2019

    Son was looking for a vehicle, my wife found the vehicle he was looking for in an on-line add. She called the dealership and spoke with Shaun (spelling), wonderful lady to deal with. Arrived at dealership early, Shaun had temporarily stepped out, met with Brenda, who was amazing to work with. She mirrored everything Shaun had told my wife. No nonsense, Brenda ran through the vehicle my son wanted, and offered a price at the low end of what KBB listed, may have even been a bit below the “great deal” listing on KBB. Brenda stated that we could leave with the vehicle that afternoon if we liked. Jeremy the finance manager had all the paperwork complete, and accurate, Within about 20 minutes. By the time my son had finished signing the paperwork, the vehicle was fueled, licensed and ready to go. Jeremy actually found my son a last minute better finance option, which saved my son about $1000. Overall great experience, consistency from the first call to completion of the deal. Honest, upfront, friendly, group to work with. Will definitely return in the spring to purchase another family vehicle.
  • Excellent Buying Experience

    5 out of 5 starsby smack6 on 11/20/2007
    updated 11/28/2007

    Local Business at big city discounts, they delivered my new cobalt, to my house in Rochester, positivley the best car buying expeerience i've had. Thank All of You at Mike Barnard Iin Newark
  • Very Happy!!!

    5 out of 5 starsby betty36 on 06/11/2012
    updated 08/03/2025

    I am very happy to say I got the best deal and service possible from a dealership I thought I would never have bought from: Mike Barnard Chevrolet in Newark. Rose Noyes was the best, very knowledgeable about the instrument dashboard, on star, everything on my brand new Traverse. Rose answered all my questions and made sure that I was priority even getting us water (it was hot!). I would also like to thank Chris who got my loan approved and looked out for the best options for me and really made me feel that is just how this whole dealership works: FOR THE CUSTOMER. Unlike the dealership I had bought 2 previous cars from, which is what lead me to Mike Barnard. So that is why I am very happy to say I have already recommended Rose and Mike Barnards to other friends and family already. Thank you:) Betty
  • Great experience

    1 out of 5 starsby dawn47 on 07/09/2012
    updated 08/03/2025

    I purchased a car from Mike Barnard Chevrolet and I couldn't be more pleased with the experience. ROSE NOYES is my salesperson and she made the process very easy. She had asked me what I was looking for prior to me visiting the dealership so that when I arrived, she had several options for me to consider. She answered all my questions and was very organized with the process to make is smooth and simple! I would definately go back and will recommend Rose to my friends!!
  • Lonewoof 2012 camaro conv.

    5 out of 5 starsby 72class2012 on 05/09/2012
    updated 08/03/2025

    purchased new camaro conv. thru Rose Noyes , sales consultant 4-29 ; she was very proffessional & knowledgeable especially at time of pick up !! the etire sales event by all involved was GREAT ! Looking forward to purchasing new GMC p/u next .. Scott - Lonewoof
  • Great Service

    5 out of 5 starsby sierra_g on 04/06/2012
    updated 08/03/2025

    Great buying experience. Sales staff (Rose Noyes) worked hard to find not only the best car for me but to make sure the warrenty, payments and everything would best fit my needs. She was honest, caring and patient with me buying my car and really showed she cared to put me in the Right car, not just any car.
  • Great Job!

    5 out of 5 starsby malibu9 on 04/24/2012
    updated 08/03/2025

    Rose did a great job and was very helpful in buying the car I was interested in. She worked hard at getting the answers I needed. I felt that I was respected in many ways. Thank you again Rose
  • Excellent Sales Experience

    5 out of 5 starsby patricklivings on 04/27/2012
    updated 08/03/2025

    My sales person (Rose Noyes) was helpful, understanding and honest with me from the beginning. Rose listened to my needs and found the perfect car to fit them. Rose made the process of purchasing a vehicle, relaxing and stress free. I can't thank her and the dealership enough for making this an Excellent Experience for me. I will recommend Mike Barnard Chevrolet in Newark to all my friends and family. Make them your first and last stop, if you're looking for a friendly & professional place to buy your new or used car, See Rose, she will go the extra mile to help you!
  • Very Pleased

    5 out of 5 starsby lisasx4 on 05/15/2012
    updated 08/03/2025

    Started inquiring on line and was so impressed with John Heer's customer service right from the start. John knew what my financial limitations were and he treated me with respect and showed a true interest in helping me find a used vehicle that I would be proud to own. Matthew Edmonds was enthusiastic and knowledgable taking me on test drives and made me feel comfortable about starting the scary car buying process. Very easy to talk to. Chris Schwalbach was able to put together an affordable deal that I was happy with, especially after I was pre-judging my ability to finance. This team went above anything I expected a car dealership to do for me. No pressure, no hassle or smooth talking salesman. I can't thank them enough for the fresh start and great car! I will return to purchase again. Thank you! Lisa
  • Great Customer Service

    5 out of 5 starsby cassie_c on 04/07/2012
    updated 08/03/2025

    The work done to my car was great. Service people were nice and did good work. Will take my car back again
  • Great Sales Rep

    5 out of 5 starsby jarstall on 04/13/2012
    updated 08/03/2025

    i will admit we were skeptical about going to mike barnard because we had not heard good things about them. however, we received a letter stating that the vehicle we currently had was 1 that was in high demand so they were willing to buy it from us @ a higher price than what mite generally be offered. after calling to find out more information rose told me the the vehicle that we were looking to trade to was also in high demand and she wished we had called a week or two earlier since they had 4 on the lot. she said that they would work on getting us what we wanted to trade to and get back with me. rose called me back stating they had found us a vehicle and the journey began. we went in to look at it and take it for a test drive. of course we liked, but it didn't have all the features on it we wanted, but we started the ball rolling anyway. after sleeping on it & the newness wore off i had to call rose and tell her that altho we liked the vehicle we would prefer to get a little bit older model or higher mileage vehicle as long as it had the features we wanted. needless to say rose and the rest of the team there @ barnards went to work to find a vehicle that would suite our needs. long story short due to no fault of rose's it took a couple vehicles before they were able to find 1 that would be a perfect match. once they did a deal was made. let me just say that rose noyes was the most helpful & understanding sales rep i have ever dealt with in a long time. with her it wasn't your typical pushy sales pitch to try & sell me something i wouldn't be happy with. she went above & beyond the calls of duty to try & accommodate our wishes in regards to the sale. i also appreciated the fact that she was very down to earth and relatable in terms of wanting to make sure that it would suit our needs and fit our budget so that we weren't buying something that we'd regret later on down the road. i would definitely recommend her and mike barnard to anyone looking for another vehicle.
About our dealership
Amenities
  • Complimentary Coffee
  • Complimentary Car Wash
  • Television
  • Vending Machines
  • After Hours Drop-Off