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Customer Reviews of Toyota of Manhattan

Review type:

Overall rating

4.9
4.91 out of 5 stars

(76 reviews)


Customer recommendations:

Yes (75)|No (1)

Sienna purchase

5 out of 5 starsby Kevin on 07/29/2025

Drove in from NJ to purchase a Sienna. The process was seamless and quick and the price was fair! Thank you
  • Good morning Kevin, I appreciate you taking the time to provide your kind feedback and recommendation on Edmunds.com. It was wonderful that you came from New Jersey to make your purchase, and we all wish you the best of luck with your new Toyota Sienna! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

    by Toyota of Manhattan on 07/30/2025

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76 reviews
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  • Sienna purchase

    5 out of 5 starsby Kevin on 07/29/2025

    Drove in from NJ to purchase a Sienna. The process was seamless and quick and the price was fair! Thank you
    • Good morning Kevin, I appreciate you taking the time to provide your kind feedback and recommendation on Edmunds.com. It was wonderful that you came from New Jersey to make your purchase, and we all wish you the best of luck with your new Toyota Sienna! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 07/30/2025

  • The Best

    5 out of 5 starsby Alexander Guerrero on 07/26/2025

    Everyone at Toyota of Manhattan knows how to make every customer welcome, from the moment you arrive in till the moment you leave. They are courteous and professional and they work quickly to make sure that you leave in a timely manner and happy. Luis Cedeño in sales made sure of that.
    • Good afternoon Mr. Guerrero, thank you for providing your thoughtful feedback and recommendation on Edmunds.com. It was a real pleasure to assist you with your vehicle purchase. I am happy that you were satisfied with your experience, and I wish you the best of luck driving your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Luis Cedeno, Toyota of Manhattan.

      by Toyota of Manhattan on 07/28/2025

  • Excellent dealership

    5 out of 5 starsby Stephen on 07/25/2025

    Toyota of Manhattan was very attentive, and made the purchase process easy.
    • Good afternoon Stephen, I would like to thank you for providing your kind feedback and recommendation on Edmunds.com. It is great to read that you were satisfied with the experience we provided you, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 07/28/2025

  • Great experience on new car purchase

    5 out of 5 starsby Howard on 07/12/2025
    updated 07/18/2025

    Raymond did an excellent job taking me through the purchase process from start to delivery-highly recommend!
    • Good morning Howard, I would like to thank you for providing your kind words and recommendation on Edmunds.com. It was my pleasure to assist you with your vehicle purchase, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Raymond Simo, Toyota of Manhattan.

      by Toyota of Manhattan on 07/21/2025

  • Raymond is the best Sales person.

    5 out of 5 starsby Zehdan Ur Rehman Qidwai on 07/14/2025

    ad the best experience at this Toyota Dealership. The sales person I dealt with is Raymond and he is best at what he does. I actually traveled all the way from Philadelphia to this location and it was worth the trip. I got my car and the entire team made it seem like a smooth purchasing process. Would definitely go to this location again when I’m buying another vehicle.
    • Good afternoon Zehdan, thank you for taking the time to provide your kind feedback and recommendation on Edmunds.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you the best of luck with your new car! It was great having you come all the way from Philadelphia. If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Raymond Simo, Toyota of Manhattan.

      by Toyota of Manhattan on 07/15/2025

  • Thank you!

    5 out of 5 starsby Nelson on 06/28/2025

    The best dealer to acquire your vehicle and to taste his pleasant work staff and his good services, I recommend him to 💯🫡 my respects personally to Mr. Nelson excellent human service and excellent professionalism in his work.
    • Good afternoon, thank you for taking the time to provide your kind feedback and recommendation on Edmunds.com. I wish you the best of luck with your new car! If you should require further help, please feel free to contact me at (212) 399-9600. Nelson Nunez, Toyota of Manhattan.

      by Toyota of Manhattan on 07/01/2025

  • Worked hard to get me approved

    5 out of 5 starsby Alex on 06/24/2025

    Though I lack a sufficient credit history, the staff at Toyota of manhattan were able to approve me for a lease on a brand new toyota tundra TRD, negotiating me the best possible price they could. After getting home from bootcamp, we worked extensively together over the entire weekend to secure the deal, almost losing it many times. I now have my dream car and cannot wait to drive it to my first duty station. Thank you to Luis and the manager of the establishment for getting the job done and getting me the keys to my dream car!
    • Good morning Alex, I would like to thank you for providing your thoughtful feedback and recommendation on Edmunds.com. It was my pleasure to have assisted you with your vehicle purchase. I am happy to read that you were satisfied with your experience, and I wish you the best of luck with your new Toyota Tundra TRD! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Luis Cedeno, Toyota of Manhattan.

      by Toyota of Manhattan on 06/25/2025

  • Fraud

    1 out of 5 starsby Mk wazir on 06/24/2025

    Regretting my purchase. Overcharged and lied to
    • Good afternoon, I am sorry to read about your frustrations. It is unfortunate to learn that you are regretting your purchase, and I would like to learn what went wrong. I will be gathering additional information regarding this incident from my team, and we will be making any appropriate corrections. If you would like to discuss this further, please feel free to contact be at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 06/24/2025

  • Excellent salesman and dealership

    5 out of 5 starsby Samson on 06/17/2025

    Manhattan Toyota is top notch and made our buying experience quick and smooth. The new showroom is excellent and so are the staff. I recommend Marcos as your next salesman if you're looking to purchase from Manhattan Toyota. Marcos is excellent, made sure we were informed every step of the way when our 2025 Sienna was arriving. Great salesman! We financed and the finance guy was great as well.
    • Good morning Mr. Samson, thank you for posting your thoughtful feedback and recommendation on Edmunds.com. It was a pleasure assisting you with your vehicle purchase. I am happy to read that you were satisfied with your experience, and I wish you and your family all the best with your new Toyota Sienna! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Marcos De Leon, Toyota of Manhattan.

      by Toyota of Manhattan on 06/17/2025

  • Toyota NYC #1

    5 out of 5 starsby JimO on 06/04/2025
    updated 06/09/2025

    Bright clean show room Val-let parking takes stress out of finding a parking space. Professional , friendly staff. Had wide selections of models to fit every budget. Finance rates were competitive with all major banks.
    • Good afternoon Jim, thank you for your kind feedback and recommendation on Edmunds.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience we provided, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 06/10/2025

  • Amazing salesperson

    5 out of 5 starsby BassF on 05/29/2025

    Sherzod was an amazing salesperson—dedicated, passionate, pleasant, and highly knowledgeable about Toyota vehicles. He took the time to explain the differences between models in a clear and helpful way. I would highly recommend him to anyone looking to understand their options and make an informed decision.
    • Good afternoon, thank you for taking the time to provide your thoughtful feedback and recommendation on Edmunds.com. It was my pleasure to assist you with your vehicle purchase. I am happy that you were satisfied with the experience I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Sherzod Yuldoshev, Toyota of Manhattan.

      by Toyota of Manhattan on 05/30/2025

  • Great Experience

    5 out of 5 starsby GR on 05/27/2025

    Syed and team helped us so very much with our first lease. Efficient and helpful throughout.
    • Good afternoon, I would like to thank you for posting your kind feedback and recommendation on Edmunds.com. It was my pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Syed Hussain, Toyota of Manhattan.

      by Toyota of Manhattan on 05/28/2025

  • Smooth process

    5 out of 5 starsby Jess Lopez on 05/24/2025

    The entire buying experience was smooth and stress-free. Fantastic customer service from the second we walked into the dealership. Everyone was friendly, personable, and was super transparent which I really appreciated. Only thing to think about was how much I love my new car.
    • Good morning Ms. Lopez, I would like to thank you for taking the time to provide your thoughtful feedback and recommendation on Edmunds.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience we provided you, and we all wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 05/27/2025

  • Great service and a great deal!

    5 out of 5 starsby Zach HM on 05/20/2025

    Had a great experience with Syed and the whole team.
    • Good afternoon Zach, thank you for posting your thoughtful feedback and recommendation on Edmunds.com. It was my pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Syed Hussain, Toyota of Manhattan.

      by Toyota of Manhattan on 05/21/2025

  • Excellent leasing experience

    5 out of 5 starsby Matthew on 05/08/2025

    I just leased a Camry from Toyota of Manhattan and had a very positive experience. Jacob worked with me from start to finish. From the test drive to the lease arrangement, he was patient and made me feel very comfortable. He never pressured me into any decisions and took the time to provide detailed explanations. George in finance was also a pleasure to work with and provided honest opinions about the various options.
    • Good afternoon Matthew, I would like to thank you for providing your kind feedback and recommendation on Edmunds.com. It was our pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience George and I provided you, and we both wish you the best with your new Toyota Camry! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Jacob Szpiech, Toyota of Manhattan.

      by Toyota of Manhattan on 05/08/2025

  • Great Service Great Experience

    5 out of 5 starsby James R on 04/29/2025

    Very smooth and professional experience. Raymond was a pleasure to work with and super attentive.
    • Good morning James, thank you for taking the time to provide your kind feedback and recommendation on Edmunds.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Raymond Simo, Toyota of Manhattan.

      by Toyota of Manhattan on 04/30/2025

  • Outstanding Service

    5 out of 5 starsby RAV4 Buyer on 04/29/2025

    Incredibly professional at very stage of the sales process. No hassling. No push to upsell. Salesman was smart, friendly and transparent. Couldn’t have asked for a better experience.
    • Good morning, I would like to thank you for taking the time to provide your thoughtful feedback and recommendation on Edmunds.com. It was a pleasure to assist you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience we provided you, and we all wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 04/30/2025

  • Very good

    5 out of 5 starsby he on 04/24/2025
    updated 04/29/2025

    The attitude of the staff is very friendly, although there are a little problem in the process, but the staff handled it very well. I love this store.
    • Good morning, thank you for providing your kind feedback and recommendation on Edmunds.com. It was our pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience we provided you, and we all wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 04/29/2025

  • Happy Toyota Crown customer

    5 out of 5 starsby Joseph Leong on 04/24/2025

    Sales representatives Raymond Simo worked hard to obtain the car/color that I requested. He also responded my questions timely.
    • Good morning Mr. Leong, I would like to thank you for taking the time to provide your kind feedback and recommendation on Edmunds.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with your experience, and I wish you the best of luck with your new Toyota Crown! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Raymond Simo, Toyota of Manhattan.

      by Toyota of Manhattan on 04/25/2025

  • The good match

    5 out of 5 starsby Jean claude gailhard on 04/23/2025

    A convenient location and a customer minded staff make a car purchase a stress free experience. All information are provided clearly which make your decision making process easier. The staff take the time for you and give all the support needed. You really feel you are in good hands. I strongly recommend
    • Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on Edmunds.com. It was our pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience we provided you, and we all wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Greg Rojek, General Manager, Toyota of Manhattan.

      by Toyota of Manhattan on 04/24/2025

  • Easy, Smooth, Great Service

    5 out of 5 starsby Jason on 04/12/2025

    I worked with Raymond Simo on the purchase of my case and he was excellent! The entire Toyota team from sales to finance made the purchase easy and simple. Highly recommend!
    • Good afternoon Jason, thank you for providing your wonderful feedback and recommendation on Edmunds.com. It was my pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 399-9600. Raymond Simo, Toyota of Manhattan.

      by Toyota of Manhattan on 04/14/2025

About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service
Languages Spoken (2)
  • English
  • Spanish