Chevrolet 112
Customer Reviews of Chevrolet 112
Review type:
NOT HONEST PEOPLE
by NICKYSAX1204 on 04/10/2025Not happy with Chevy 112 parts department. Purchased tire pressure sesnors today ( still in bags) . realized i needed the other brand they sell( a/c delco) not the oem ones. Chevy 112 refused to take sensors back or in exchange for the… other ones.. as someone who has help chevy 112 expedite diesel New York state inspections at my shop when they sell deisel trucks to there customer ( which will not be happening anymore now ) i help them no questions asked.. its not like im looking for anything for free, just need to exchange the parts for the ones i want that i purchased less then 6 hours ago that are still all in orginal bags. Parts person not heping my shop parts person with exchange or return...
Terrible service department
by Brandon ross on 05/10/2023I brought my car in for service there was a wire hanging. They said they plugged it back in and that it may or may not work. When I went to tow my trailer I noticed that the lights did not work. After looking under the truck I noticed they… never re connected it. I brought it back they told me everything was fine. I was ask by the service advisor to crawl under the car and disassemble the part so she could see what I was talking about. After she saw it I was told that they would have the part and install it the following week. After a week no call back nothing I asked to speak with the service manager never returned my call. Apparently the techs they have there do not do there jobs. The pictures speak for themselves. I would give no stars if I could.We acknowledge your review and are currently looking into the events you’ve detailed.
This is fun.
by Fyourmom on 12/16/2020It’s fun finding all the different places on the internet to leave a review on how terrible this dealership is. Instead of this dealership making good on a $200.00 Tonneau cover on a truck sale of $40,000 they would rather blow me off.… “Sorry the cover didn’t cone in”. Seriously I ordered one and it came in 4 days. You had three weeks. I much rather write a review on how terrible this place is for the next 20 years anyway. “We can offer you a free oil change”. -sorry based off of your already shady sales tactics and forgetful service I rather have some guy in a Wallmart parking lot service my car then trust you animals with my vehicle.Our team has acknowledged this review.
Scratched door
by kswaring on 03/17/2018Just brought 4 month old truck in for basic service (i.e. oil change tire rotation) and get the truck back with nice scratch on the door. Then i get the feeling they are trying to tell me they only had it a few minutes so how could it be… them. They did offer to have body guy try to repair but being a Saturday he's not there. i would have to schedule a time to drop it off and then who knows what i'm getting, total inconvenience. Typical if you want something done right you do it yourself scenario. Check your car before you leave.112 Chevy rocks!!!
by Marcilyn on 03/01/2018My salesman took all the time I needed to pick out and receive my car even though my was a pre-owned car he treated me no different than the customer buying a brand new carThank you so much for taking the time to write this fantastic review, Marcilyn. I'm very happy to hear about your positive experience at Chevrolet 112. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Nick Illuminato - Internet Manager - nickilluminato@chevrolet112.net
Steve O!!! Great Experience
by Morrisla70 on 05/27/2016Steve O. was great! Made the whole leasing process super easy and fast. He took the time to answer all of our questions, showed us all the bells and whistles that came with our vehicle and explained how they worked. He also hooked up our… Bluetooth, XM radio and On Star services. A++++Morris, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Steve was able to meet your needs. At Chevrolet 112, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Kind regards, Nick Illuminato - Internet Manager - nickilluminato@chevrolet112.net
Great Repair shop
by QQforDolphins on 05/10/2016Heidi was of great help while our car was being repaired. She communicated with us about issues, and we were not pressured into anything. Very pleasant experience thanks to Heidi. They are professional and are car is running great.Thanks so much for this 5-star review about your service experience! I am happy to hear your time spent with Heidi was pleasant. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! All the best, Nick Illuminato - Internet Manager - nickilluminato@chevrolet112.net
Excellent Service Department
by rotanz7 on 05/03/2016The men working the counter in the service department, Steve & Nick, bent over backwards to help me with my 2015 Corvette. Polite and concerned with helping solve the problem (which ended up not being a problem), they helped me understand… the difference between different vehicles heated seats. I have a 2016 Equinox and 2015 Corvette and the Equinox has toaster grid heated seat (which roasts your fanny) and the Corvette blows hot air (warms not roasts).Thank you for your review. We're glad to have Steve and Nick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Nick Illuminato - Internet Manager - nickilluminato@chevrolet112.net
New Lease
by RAIDERNATION21 on 05/03/2016I would recommend 112 Chevy and especially salesman Tom Hassen. Tom made the leasing experience a breeze. I am currently leasing a Traverse and Equinox that Tom helped me get into. I look forward to dealing with Tom in the future. 112 Chevy… is your one and only no nonsense Chevy dealer.We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Tom was able to meet your needs. At Chevrolet 112, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Nick Illuminato - Internet Manager - nickilluminato@chevrolet112.net
Oil change
by Lktfitz on 12/12/2015updated 01/06/2016Had an oil change and while I was there Michelle informed me there was also a recall that they would be able to take care of also while I was there. She is very pleasant and Profesional to deal with. A definite asset for the service… department.Hi and thank you for the feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Michelle is a great asset and we're thankful to have her on our team. We appreciate your business and be sure to like us on Facebook to catch great service specials! Chuck Caputo - ccaputo@chevrolet112.net
Hi and thank you for the feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Michelle is a great asset and we're thankful to have her on our team. We appreciate your business and be sure to like us on Facebook to catch great service specials! Chuck Caputo - ccaputo@chevrolet112.net
Chevrolet 112
by Alex1963 on 12/31/2015Our salesman Jared Busto was fantastic. There was no high pressure sale nonsense. Unlike my vist to Altantic Chevrolet/Cadillac dealer. Next time my one and only visit will be to Chevrolet 112.Hey Alex! Thank you for this great review! Jared is truly a fantastic salesman and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook to get all the good deals! Chuck Caputo - ccaputo@chevrolet112.net
Hey Alex! Thank you for this great review! Jared is truly a fantastic salesman and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook to get all the good deals! Chuck Caputo - ccaputo@chevrolet112.net
Excellent job...would refer Chevy112 to anyone.
by rlov1960 on 12/10/2015updated 12/18/2015All the people who serviced my car at Chevy 112 were fabulous. They made sure I was informed about what was being done to my car, and how they were handling what was being done. Heidi Schmidt was extremely helpful in getting me a loaner car… and keeping me informed of what was going on with it. The tech who worked on my car, # 547, did a wonderful job of making sure my radio and GPS were working properly. He talked with Sirius radio for about 25 minutes to have them program my radio the right way. I thank thel both very much, they did a great job.We appreciate you taking the time to share your feedback with us! We will be sure to pass along your comments to the team and we look forward to seeing you again. Take care! Chuck Caputo - ccaputo@chevrolet112.net
We appreciate you taking the time to share your feedback with us! We will be sure to pass along your comments to the team and we look forward to seeing you again. Take care! Chuck Caputo - ccaputo@chevrolet112.net
112 Chevrolet Service Department
by amicucci on 12/16/2015The oil change and NYS inspection on my 2015 SS Camaro were done for me at no charge. I called for an appointment and got one for the very next day. The service department here is head and shoulders better than the previous dealership… that I used and also the dealership that I purchased my wife's Buick Encore from.Hi and thank you for your review! We feel our service department is what makes Chevrolet 112 special. If you need anything else in the future please feel free to come back and visit us any time. We hope to see you back in again soon! Chuck Caputo - ccaputo@chevrolet112.net
Hi and thank you for your review! We feel our service department is what makes Chevrolet 112 special. If you need anything else in the future please feel free to come back and visit us any time. We hope to see you back in again soon! Chuck Caputo - ccaputo@chevrolet112.net
My New Truck Purchase Experience
by Dspace51 on 12/10/2015From the time I walked into the showroom at Chevrolet112, till the time I pulled out of the parking lot in my new truck, the experience was priceless. The entire staff couldn't be more helpful and knowledgeable. My sales person Kevin was… spectacular, he listened to my needs and found the perfect truck. Thanks' for the Great experience.Hi and thank you for reviewing your experience with us! We appreciate Kevin as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. Im so happy to hear we were able to help find the perfect truck for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers! Chuck Caputo - ccaputo@chevrolet112.net
silverado service visit
by rmarty75 on 11/20/2015updated 12/04/2015second service on my Silverado, excellent, always a pleasure, service writers excellent, time completed outstanding, could not ask for more, thanks 112 chevyThanks for your outstanding review, Marty! I'm very happy to hear our staff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Chuck Caputo - ccaputo@chevrolet112.net
Chevy 112 Review
by the_b1_family on 11/19/2015Your on-site Sales Rep & Allstate agent, Kevin Beyer & James Ortega were excellent. They're efficient & detailed, no question was left unanswered. Would highly recommend to friends/family. Cheers to our new Chevy 112 family!! Looking… forward to future purchases/leases. Happy Thanksgiving - The B Family :-)Thank you for your positive feedback! At Chevrolet 112, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Kevin and James were able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Best, Chuck Caputo - ccaputo@chevrolet112.net
Chevy 112 goes above and beyond for their clients
by JerryB80 on 11/04/2015updated 11/19/2015We are so thankful for everyone at Chevy 112. Amro was our sales rep and demonstrated patience and expertise when handling our somewhat difficult situation. Brian from finance and the rest of the team were amazing and made us feel very… comfortable throughout the entire process! We are in love with our new vehicle and hope to continue to do business with Chevy 112.Thanks for your kind words! We appreciate Amro as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. Thank you again and make sure to like us on Facebook to catch the latest service specials. Enjoy your new car! Best, Chuck Caputo - ccaputo@chevrolet112.net
in and out
by Pamelasue816 on 10/30/2015updated 11/12/2015My repair was small and did not require a lot of time. I felt it was expedited as such and my time their was limited. It was appreciated.Thanks for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to like us on Facebook to get exclusive specials! Best, Chuck Caputo - ccaputo@chevrolet112.net
Great Dealership
by C_Muffoletto on 10/23/2015updated 11/11/2015I recently purchased a 2016 Traverse from Chevy 112 in Medford NY. My salesperson was very thorough and knowledgeable. There Finance person was easy to work with and took his time to explain what was needed/why. And they put me in touch… with an All State Rep who saved me $$ on my insurance so it was a great experience.We're happy to hear of your great experience. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. Congrats on your new 2016 Traverse! We look forward to assisting you with your future sales and service needs. Best, Chuck Caputo - ccaputo@chevrolet112.net
New truck
by Daniel1969 on 10/30/2015updated 11/09/2015Bob was very patient and took into account what I could afford. Didn't feel rushed or pushed into anything. Would definitely recommend dealership and Bob to friends and family!Congratulations on your new purchaser! Thank you for taking the time to write about your experience. It is magnificent to know that Bob was able to provide you with a pressure-free experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Chuck Caputo - ccaputo@chevrolet112.net
Satisfied with the Dealership
by DRuffino on 10/05/2015updated 11/04/2015My husband and I have used this dealership for several years. Most recently we have had the pleasure of working with Sales Rep Austin M. Since first dealing with him we have been back every time my lease is up. Austin is a great asset -… very pleasant, knowledgeable, and easy to work with.First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Austins sales excellence is always consistent and Im glad that your experience with him supports that. Please continue to visit us whenever you have questions, and well continue to provide great service! Best, Chuck Caputo - ccaputo@chevrolet112.net
Chevrolet Equinox
Chevrolet Traverse
Chevrolet Silverado 1500
Thank you for sharing your experience with Chevrolet 112, Nicky. I understand your frustration regarding the tire pressure sensors and the difficulty you faced in trying to exchange them for the ACDelco brand. Your feedback is important to us, and I appreciate your past support in expediting diesel inspections. Please feel free to reach out to me so we can discuss this with you further and learn more about your experience. We value your business and would like to ensure a positive experience moving forward. Thank you for your understanding. Sincerely, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
by Chevrolet 112 on 04/12/2025