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Customer Reviews of Park Ford of Mahopac

Review type:

Overall rating

4.8
4.75 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (4)|No (0)

Knowledgeable and no-nonsense

5 out of 5 starsby Safecars1 on 02/04/2025

We worked with Lori on the purchase of our certified 22 Ford Explorer. She was very knowledgeable about its features, safety and certification/warranty. She was straightforward and the process was seamless!
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4 reviews
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  • Knowledgeable and no-nonsense

    5 out of 5 starsby Safecars1 on 02/04/2025

    We worked with Lori on the purchase of our certified 22 Ford Explorer. She was very knowledgeable about its features, safety and certification/warranty. She was straightforward and the process was seamless!
  • Escape

    5 out of 5 starsby M Gannon on 11/20/2024

    This is my 3rd leased Escape from Park Ford with Brad Stans and the entire experience was flawless. Everyone is courteous and professional.
    • Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

      by Peter Joyson on 11/21/2024

  • Recent purchase

    4 out of 5 starsby Lsimaan on 07/30/2024

    The entire process was very smooth.
    • Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

      by Theo Sanders on 07/31/2024

  • Park Ford of Mahopac

    5 out of 5 starsby dominick on 04/03/2024

    My wife, myself and our daughters have been customers of Park Ford of Mahopac for many years and have had many transactions with them. Never have we been disappointed with the service that we receive. We are always treated in a friendly and courteous way. Never do we feel like we don't matter. The whole staff management, sales and service are excellent.
The following reviews are more than two years old. They are not included in the overall rating.
48 reviews

  • Park Ford of Mahopac, Inc

    5 out of 5 starsby JamesAgo on 07/20/2023

    Bob was a courteous, competent, and good salesperson. He made the Ford F-150 acquisition simple. For buying one of life's most significant purchases, I wholeheartedly recommend Park Ford!

  • 2023 F-150 Lariat

    4 out of 5 starsby Vincent F. on 07/06/2023

    Lori spent time going over the options and Color I wanted. She suggested the Hybrid model and I'm very happy with it.

  • Quick and easy!

    5 out of 5 starsby William S on 07/06/2023

    We had a very pleasant, easy experience buying a used car from Park Ford. Salesman Vincent Capone explained everything to us in a way that made sense and he wasn't pushy at all. I highly recommend Park Ford!

  • Love Park Ford

    5 out of 5 starsby MariaZ0624 on 04/27/2023

    I recently purchased my new Ford Escape through Park Ford in Mahopac. I couldn't have had a better experience. I told my sales rep, Lori, what I needed to have in my new vehicle and she gave me multiple options not only meeting my critieria, but exceeding it within my budget.

  • Park Ford

    5 out of 5 starsby Escape me on 01/26/2023

    I had a wonderful experience dealing with Park Ford recently. Anthony got me into the car of my dreams. Explain the car in detail pretty much over the phone because I live a ways away but I couldn’t be happier.

  • Long time customer

    4 out of 5 starsby E Capel on 01/26/2023

    Great friendly service. Will come back.

  • Amazing service

    5 out of 5 starsby Jeffthebuyer on 05/15/2019

    Danielle from Park Ford of Mahopac was amazing. She made my purchase stress free. The entire staff was also amazing. Looking for ways to save me money and not trying to take advantage. I would highly recommend them to anyone looking to buy a car or truck.
  • Another Great Visit

    5 out of 5 starsby johnfire914 on 06/19/2017
    updated 07/05/2017

    Every visit to Park, you are treated by professional service, parts and sales staff.
  • Park Ford of Mahopac Provides Excellent Customer Service

    5 out of 5 starsby PFAMrvw on 06/27/2017

    Over the winter months, I had problems starting my Ford Fusion, so I called Park Ford of Mahopac, to schedule a service appointment. I was pleasantly surprised at how soon my service appointment was scheduled. When I took the car in, the service adviser soon diagnosed that the problem was a defective alternator. I was told that a new alternator was ordered, and that it would arrive at the repair facility in a few hours, and that the repair would be completed by late afternoon. The service adviser expressed concern that I would have to wait all day for the repair to be done, so he offered to have a worker transport me home. We determined that I would have a problem getting back to Park Ford when my car was ready for pickup. I was even more surprised when I was offered and given a loaner to use for the day. I was totally satisfied with the courtesy and high level of customer service that I received at Park Ford of Mahopac.
  • Great Service at Park Ford of Mahopac

    5 out of 5 starsby YKSPD50 on 05/05/2016

    Great like always. Rob Briedster is always willing to help with the service of all my Ford vehicles. No surprises. Thank You
  • Fast friendly service

    5 out of 5 starsby Kidbrokk1124 on 04/08/2016
    updated 04/19/2016

    I purchased a 2016 ford focus st. Had a great test drive and really enjoyed the car. This is the 6th ford we have bought as a family from park ford. Always friendly and excellent service every time.
  • A routine service

    5 out of 5 starsby avo7781 on 04/09/2016

    This visit to Park Ford included "The Works" service package and a state inspection. This is a basic lube, oil, and filter service along with fluid and inspection check list that includes rotating tires. My Mustang is 4 years old with only 12,000 miles so there really isn't anything special about this. Customer service rep Chris was very personable and professional.
  • Woderful service.

    5 out of 5 starsby Darwingreeen on 04/06/2016

    Service great. Car had flat tire in garage. Called Bob d'Andrea who had Robbie call me (I was in California). Robbie sent two men to checK tire (neighbor opened garage). Inflated tire,took car to shop, fixed tire,returned car to garage. Had usable car on returning home. What great service!! Darwin Green
  • Took me without an appointment when car would not start

    5 out of 5 starsby NervousCat on 02/23/2016

    Checked and replaced my car battery in less than one hour on short notice. That's great service.
  • Great Service Department

    5 out of 5 starsby Jorgecrk on 02/01/2016
    updated 02/19/2016

    Great Service Department with keeping the customer happy and understanding. Chris is a great asset to this department.
  • Commercial Trucks

    5 out of 5 starsby dougtow on 02/16/2016

    The entire staff at Park Ford were excellent and very helpful , too bad they have to deal with all the problems of the 6.0L motor that Ford Motor Company put on the road . Now I have another truck in my fleet down due to extensive problems.
  • First Oil change and State Inspection

    5 out of 5 starsby spfilms on 02/15/2016

    I came into Park on 2/12 for my first oil change and state inspection. I waited about an hour tops and that what I was told when I made the appointment. No problem. My salesman, Nick, introduced me to the Service Manager and his dad and I again felt like I was the only customer in the dealership. Great treatment, friendly people and can't ask for more (other than one of the Derek Jeter standups - haha). I even got a cup of coffee while I was waiting...... Love the dealership and plan to have three cars leased there once the other two cars leases are up from another dealership that lost my business. Park Ford is awesome. Thank you. Stu Pratt
About our dealership
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television