Audi Lynbrook
Customer Reviews of Audi Lynbrook
Review type:
Compromise
Congratulations on your new Q-6! Dax is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new E-Tron!
A Precautionary Visit
by Barry D Warren on 07/30/2025I brought my pre-owned 2022 Q7 in to check my A/C unit. It stopped working for about 24 hours and returned to service on its own. I felt it best to keep my appointment to see if perhaps a record of the event may be stored in memory… somewhere in the computer. I wanted to be certain that the problem could be corrected and does not re-appear. A full diagnostic review of my A/C system was taken and a full report given to me has assured me that all components in the A/C system are working perfectly. I thought it best to be safe than sorry.Compromise
by Helen L on 07/24/2025Our salesperson Dax Hemraj was smart and we felt worked for us to get the things we wanted. I am not a fan of the car sales gamesmanship but this experience was overall very positive. We love our Q6 e-tron.Helen, Congratulations on your new Q-6! Dax is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new E-Tron!
Congratulations on your new Q-6! Dax is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new E-Tron!
First Audi
by Blair Lewis on 06/30/2025You can visit Coldit Thompson @ the dealership who will make sure you have a very good experience, from beginning to end.Ensuring that from beginning to the end of your sale be a fabulous one ....Blair, Thank you for your very kind review. We are delighted to hear that your experiences with Coldit has been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.
5 star service!
by Brenda Hardman on 06/24/2025I pulled up into the service driveway and the service advisor, Eric Leiva, greeted me at my car which was very nice! He was thorough with explanations and answered any questions I had. My service technician, Greg Lewis, was professional and… efficient! Highly recommend Audi Lynbrook for all service needs!Brenda, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Eric was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.
My new ride
by Thomas Rosenberger on 06/15/2025Jason Chance was excellent to work with, great salesman, and I really love my new Q3.Congratulations on your new Q-3 and welcome to the- Audi Lynbrook family. We are honored that you chose our dealership for this amazing car buying experience and Jason will be thrilled to hear you were so pleased. We look forward to seeing you again in the future.
10’s Across the Board!
by Travis D on 05/18/2025Two weeks ago, I bought a one of a kind 2023 Audi Q3 from Audi of Lynbrook. If you’re looking for a new vehicle, I suggest you go there. Also, ask for Gustavo Moreno. Gustavo greeted me as I drove onto the dealership and guided me… throughout the entire process. I’ve bought four cars before. This was the best purchasing experience I’ve ever had. Audi of Lynbrook is visually stunning. And EVERYONE who works there looks like they stepped out of Vogue. The staff is so professional and knowledgeable. I’m partial to Gustavo because he was patient, kind and a wealth of information. I never considered buying an Audi before. After this experience, I’m a true fan. Asia Johnson, the Finance Manager also provided stellar service. We had lively banter as I signed the documents. I never felt pressured into anything I didn’t want or need. Gustavo and Asia made me feel at ease. If you’ve had bad experiences buying a vehicle, go and visit Audi of Lynbrook. They will take care of you. You will leave in style and with a smile.Travis, Congratulation's on your new 2023 Audi Q-3 and welcome to the- Audi Lynbrook family. We are honored that you chose our dealership for this amazing car buying experience. Gustavo will be pleased to hear that you added him to your stellar review. We look forward to seeing you again in the future.
Customer service at Audi Lynbrook
by J Frances on 05/16/2025Celeste at Audi Lynbrook provided professional customer service when I needed help replacing 4 tires on my Audi Q7. The tires were replaced through my tire package, which needed to be approved before replacement could occur. Celeste was… very supportive and communicative of the process and timeline of the service. It was a very pleasant experience! I highly recommend Audi Lynbrook and Celeste if you need service assistance!Frances, Thank you for letting us know how we are doing here at- Audi Lynbrook. Celeste and the rest of the team will be honored to hear that they were able to get you in and out and hassle-free experience.
Excellent Communication
by Eric Leiva on 04/11/2025I was a "walk-in" and immediately greeting. He heard the tire valve leaking and took me to Eric, service tech. Eric quickly found my profile and wrote up the ticket. Eric always kept me up to date and walked me to my car when the repair was… done. If I need future service, Eric is the only one that will handle my needs. He would be a good "training mgr" for new hires!Eric, We appreciate you for leaving Eric this remarkable review! We are delighted to know that he greeted you immediately and kept you updated on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.
Excellent Services
by Janice Artope on 04/02/2025updated 04/09/2025Audi Lynbrook Dealership when we entered the Dealership it was warm, clean and beautiful. The agents shows professional look and always have a smile on their faces. Overall my daughter and I enjoyed our experiences conducting business… with Audi Dealership. Audi Customer Service we both received was Impressive! Agent Henry Paulino who took very good care of us showing the in's and out's of sale documents with professionalism and patience he never lost focus. Audi Dealership you have a awesome agent Henry Paulino and Dax shows quality skills on how to treat customers with respect. I really admired both agents level of Professionalism.Janice, We would like to thank you for letting us know how we are doing here at- Audi Lynbrook. Henry and Dax will be thrilled to hear you were so pleased with their amazing customer service that they were able to assist you from the start to finish.
Wow! How fast
by Kay on 04/01/2025Thank you Eric for taking care of my vehicle. You knew exactly what to do! Andrew, as the manager I want to thank you for training your team to ensure ALL aspects of customer service and customer engagement are met! It's always a pleasure… to spend money with such pleasant people!Kay, We would like to thank you for letting us know how we are doing. Here at- Audi Lynbrook, we work extremely hard to ensure that all guests are comfortable with their visit. Eric and the rest of the team will be honored to hear that we made your vehicle experience fantastic, thank you!
Very easy to work with
by Matt on 03/12/2025updated 03/19/2025Dax was a great sales rep and made the process easy. Didn’t feel like a typical car salesman, which was a breath of fresh air. Would choose him to buy a car from again.Audi Lynbrook
by Tony Z on 02/04/2025The process of purchasing my car was quite easy. The sales person Jennifer D was very helpful and accommodating.Tony, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Jennifer will be thrilled to hear that you added her to your splendid review, thank you.
A satisfied customer
by Nicole on 01/14/2025I walked into Audi and didn't think I was going to walk out a very satisfied customer. My salesman Coldit was very professional and upfront with me and that's very important and will keep me as a customer.Thank you for your positive review, Nicole! We are honored that you took the time to visit us, and we are so glad that Coldit took exceptional care of you and made your experience with us an all-around success. Your satisfaction means so much to us. Wishing you the safest of travels until we meet again!
2024 SQ5 Sportback
by Sabino on 01/09/2025Very attentive staff!! Gustavo Moreno was very conscious of our time… very pleasant experience which is not the norm unfortunately when car shopping..highly recommendThank you for your positive review and recommendation! We are so glad that Gustavo took great care of you and ensured your experience with us was as pleasant as possible. Our guests' satisfaction is our top priority. We hope for an opportunity to work with you again!
Audi Lynbrook - Simply the best!!!
by Adrian L on 12/20/2024The showroom is spacious and allows you to see each car without having to go through a maze. Great customer service, and a very very Professional and knowledgeable Sales Team.Adrian, Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new vehicle. Please feel free to contact us if you have any questions about your vehicle. Safe travels and Happy holiday's!
Pleasant surprise
by Love my car on 12/10/2024updated 12/17/2024I was in the area and my coolant light came on. Stopped in expecting just to get it topped off. I was told about 3-4 days and they would give me ride home. Since I was off, I left my car with Naomi. The next day I got a call from her… with the problem they found and on the 3rd day, I picked up my car.Thank you for leaving us this 5-star rating! We are glad that Naomi and the team got your automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Pleasant morning at Audi Service department
by Jeanne on 08/22/2024updated 08/28/2024Friendly and knowledgeable staff! Naomi menendez was outstanding in her performance in seeing to the service of my automobile…Jeanne, Thank you for your positive review! We are glad that Naomi was both kind and helpful. It is our pleasure to sere you and your automotive needs in any way possible. Safe travels!
They treat me like family
by Nickey on 08/01/2024My tire light came on and without an appointment I pulled into service. Celeste immediately came to the rescue. Within an hour I was back on the road.Nickey, Providing quick and efficient service is so important to us here at Audi Lynbrook and we are glad that Celeste's efforts could meet your satisfaction! We are thrilled to know that she immediately came to the rescue when your tire light came on. We wish you safe travels until we meet again!
Amazing service!
by Kevin Martinez on 07/26/2024Just want to thank the amazing team at Audi Lynbrook. Andrew and Jewel were the best and made sure all was well with my vehicle. I wouldn’t choose any other dealership over them.Thank you for taking the time to leave us this positive review, Kevin! We are glad that Andrew and Jewel took great care of you and your automotive needs. It is an honor to have your confidence and loyalty. On behalf of the entire team- we wish you the safest of travels until we meet again!
Finally an amazing dealership experience……Audi Lynbrook
by Michael and Martha F on 06/25/2024If you’re seeking to purchase an Audi my wife and I highly recommend Gustavo Moreno at Audi Lynbrook. Gustavo was courteous, knowledgeable and honest through the entire process.Michael, we are so thrilled to know you enjoyed your buying experience with Gustavo and you recommend us to everyone! Congratulations on your new car and safest of travels until next time!
Best of the best!
by Brenda on 06/25/2024Had the best experience with Coldit at Audi Lynbrook! Super thorough and friendly! Would 100% recommend to family and friends!Thank you for sharing your excellent experience with Coldit and recommending our services to everyone, Brenda! Please enjoy the open road!
Helen, Congratulations on your new Q-6! Dax is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new E-Tron!
by Audi Lynbrook on 08/01/2025