Lia Honda of Kingston
Customer Reviews of Lia Honda of Kingston
Review type:
Great salesman
Sue is the best!
by Anthony Figueroa on 07/07/2025I brought my 2023 Pilot in for an oil change. This was my first time at this location and Service Department exceeded my expectations. Sue was excellent! She greeted me at the door and made me feel welcome immediately. I’ll definitely be… looking for her when i come back for my next visit!Thanks so much, Anthony! We're delighted the value of Sue's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
Great salesman
by Eileen B on 07/06/2025Luther Johnson was my salesman. He was very helpful and not pushy at all. Good guy. I highly recommend him.Eileen, we're so pleased you enjoyed a pleasant dealership experience guided by Luther! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!
Found the Perfect Car
by Cindy D on 07/05/2025Sales person Nicole L. was awesome. I found the exact car I was looking for and Nicole worked with us for a fair negotiation and great deal. Everyone I met at this dealership was friendly and helpful. And my new Honda is perfect in every… way, just like my Honda before this and the one before that…Thank you for your 5-star review, Cindy! We're thrilled to know how pleased you were with Nicole's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.
Excellent, fast service
by Geoff on 07/04/2025Just had some maintenance work completed on my 2022 Honda Ridgeline at Lia Honda of Kingston. Robert Munson assisted me and was very thorough, professional, and easy to work with. I decided to wait for the service and was pleased with how… quickly I was on my way home.Geoff, thanks for taking a moment to recognize Robert on our service team. He goes out of his way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again!
Friendly, honest, fast service
by Ginny Mel on 07/02/2025took my car in for service. Greeted immediately upon arrival. Car inspected and taken in for scheduled service. Issues that need to be addressed in the next 5000 miles were brought to my attention. Service completed in an hour. Dealership… waiting area was clean and comfortable.Ginny, we're happy our team's insight helped you have an informative experience at Lia Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.
Cats
by Darlene on 06/30/2025Susan Kelly, speaks to you,listens to what you have to say, Sue is knowledgeable, Does not dismiss what you have to sayDarlene, we're glad Susan made your day a little easier by being attentive and ready to assist you. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Addressed my issues
by Ralph Neville on 07/01/2025Was there for my scheduled appointment and was met promptly from the service department. Jennifer Senore addressed my issues and concerns and kept me updated on what’s going on. Work was done in the time frame mentioned. ThanksRalph, thanks for taking a moment to let us know how helpful you found this visit with Jennifer! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service.
Cats
by Darlene on 07/01/2025Susan Kelly speaks to you in a friendly manner, listens to what you have to say,does not dismiss what you have to say .Sue is very knowledgeableDarlene, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Susan's expertise. Please come see us again some day!
Great service visit
by CJ Alonso on 07/01/2025Susan Kelly was my service agent on that day. She explained in detail what needed to be done, and kept me apprised of the progress, since I needed to wait for my car while it was being serviced. All in all, an excellent service experience… for my Honda Accord.CJ, we appreciate your 5 stars for Susan! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
Ridgeline tailgate harness recall
by Ed Fritz on 06/08/2025I really liked the way that your service rep Susan Kelly took the time to order, call, and explain to me what was going to happen during this service.We're pleased you enjoyed working with Susan for your vehicle's recall service, Ed. Sue's a gem, and we're lucky to have her on the team. Please let us know when we may help you again!
Good stuff
by joevacc on 05/28/2025Luther Johnson was very helpful and answered all of my questions patiently.Thanks for letting us know Luther provided you with an accommodating and informative dealership visit, Joe! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Honda!
A Fit review
by Kathy on 05/20/2025I am always pleased that my car appointments are timely.... I am immediately greeted by staff, usually 1 or 2 at a time... within minutes my car is brought to a bay to begin work!We're really pleased the Lia Honda team continues to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Kathy!
Great service
by Glenn Rettig on 05/16/2025Have brought my Ridgeline in for service twice and both times was greeted as soon as I drove in. Service times were as noted. Will continue to go to Kingston HondaGlenn, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the support you needed to make this a positive experience. We're happy to be of service!
Robert Munson is a Rockstar
by Scotty J on 05/06/2025updated 05/12/2025I used to think it was just because I bought my car here that they were giving me special treatment, but having eavesdropped on several conversations while in the service department, I realized it's just a great culture backed by people… that really care. I feel like Rob is the leader of this mentality and what a great thing for Honda. Attention to detail, knowledge and support. Place is great.Scott, that's awesome! Thank you for always trusting Rob and the Lia Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Fast friendly and flawless!
by Peggy Cole on 05/11/2025Robert Munson is my guy! Ive been going to Lia Honda for years. All of the staff is outstanding. But Robert has never failed to save me money, and alert me to the next big job. It's so helpful. Thank you Honda and thank you. Mr. Munson!Hi, Peggy! Thank you for honoring us with your patronage over the years. We're so pleased Robert continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!
Great service
by Richard on 05/05/2025As always at Lia Honda, the service was top-notch. Dennis Raskin explained any potential problems in a courteous, friendly manner. I've been dealing with Lia Honda (previously Kingston Honda) for about 15 years and have purchased 3 new… Hondas from them and have never had a problem. Any work done on our cars was done right the first time. Very satisfied with this dealership.Richard, we're pleased you continue to receive the best care and guidance from Dennis and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!
A visit with Aunt Sue and Uncle John
by Barbara O on 04/29/2025Lia has the best service staff, but Sue Kelly and John O’Donnell are the ancestors to all my cars. And I’m now on my forth with them. Sue looks beyond the car insuring my emotions are intact! And John cares for the hardware and… mechanicals to keep me safe on the road. They are my go-to’s when it’s time for service or they’ll fit me in on emergency. Definitely family after 3+ decades ❤️We're really pleased Sue, John, and the Lia Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback and continued business, Barbara!
Inspection Guaranteed
by Jeanette on 03/31/2025Jared Stoutenburg was the expert technician on my Honda CRV xl. His work was effective and efficient. The Kingston Honda team works like a well oiled machine. Thank you for your great service.Jeanette, nothing means more to us than your complete satisfaction, so we're happy Jared handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!
Always excellent service.
by Jeff on 03/31/2025Lia honda always does a great job. They let to know all the recommended items that should be services on your vehicle. They are honest, reliable, have good rates, and i have never felt like they tried to up sell me in anything unnecessary.… Highly recommend.Thank you for telling us the highlights of your service visit, Jeff! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!
Great dealership
by Richard on 03/30/2025I've bought 3 new cars from them and always felt I got a fair deal. Their service is top-notch. Sue Kelly has always treated me with respect and has given me advice and suggestions that have saved me grief and money. She looks out for the… customer. Wonderful person. I think of her more as a friend than an employee of the dealership. If I buy another Honda, it will be from Lia Honda of Kingston. It's a dealership I can trust.Richard, we're honored by your trust and patronage. Thank you for letting us know how pleased you've been with Sue's assistance in particular. We look forward to working with you for many more years!
Excellent Service
by YPK on 03/29/2025As always Dennis Raskin provides excellent service and communicates effectively. 5 starsWe're pleased you continue to receive the best care and guidance from Dennis and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Spanish
Eileen, we're so pleased you enjoyed a pleasant dealership experience guided by Luther! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!
by Lia Honda of Kingston on 07/08/2025