North Bay Cadillac
Customer Reviews of North Bay Cadillac
Review type:
Don't waste your time
by Nocadillachere on 12/26/2017They return phone calls, offers ridiculous trade in values. Prices are very high offers very little negotiating.Joey was great
by david387 on 02/28/2016Highly recommend this dealer thanks to Joey Y, so nice and professional all along!!!!Thank you for writing about your visit with us. Joey is a great asset to North Bay Cadillac Buick GMC, and it's encouraging to hear he impressed you by delivering our trademark service. If you need any further assistance, please feel free to stop by for a visit. Best regards, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
A Great Dealership!
by LenoreA on 01/04/2016updated 01/16/2016Everyone was very helpful and the transaction was very easy to complete. I am a repeat customer to this dealership because their sales and service departments are so awesome!Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. Thank you again for choosing North Bay Cadillac Buick GMC for your automotive needs. We cant wait to see you for your next servicing appointment! Best regards, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
My experience
by Rebecca0315 on 08/26/2015updated 10/27/2015John O'Grady was a phenomenal sales rep. He was very informative and made me extremely confident with my purchase. The entire experience was one of a kind and when I am ready to purchase another vehicle Northbay will be the place I go.get second Cadillac
by Guidun on 07/02/2015updated 07/11/2015Joey Yadgar is good help i am his second time customer. Too bad the national appreciate loyal customer certification is fake advertisement.Guidun, thank for your feedback and 5 star rating! We are glad that Joey was a great help to you. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please dont hesitate to call us if youd like to discuss them in greater detail. Best, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Review of North Bay Dealership
by Caryoke1 on 06/30/2015updated 07/06/2015One of the best Experiences I had with a dealership. They went out of there way to please me as a customer and help me be where i wanted to be with price and and payments. My wife doesn't go with me to dealerships with me anymore because… she hates the experience. I brought her in to see the color combination of the vehicle I chose and for the first time in years she said she felt comfortable with the experience in the dealership. I do have to say John Tehrani made us feel very comfortable. I recommended my daughters boyfriends father to the dealership and he purchased a cadillac truck and was also happy with his experience.I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that John and the rest of our team provided you the best dealer experience and went out of their way to assist and provide you with a memorable experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Could NOT be happier
by JGalia on 06/02/2015From the moment that we stepped into North Bay we knew we were in good hands. Our sales person, John Campanelli was a pleasure to work with and answered all of our question and concerns right away. We felt at ease and no pressure at all… with the decision to purchase/lease a vehicle. I will definitely return in the future and recommend anyone I know who is in the market for a car make sold at this dealership.Congratulations on your new purchase! I am happy to hear you are enjoying your purchase. At the dealership, we strive to ensure that no question or concern goes unanswered and its encouraging to know that John was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a new vehicle. We appreciate your recommendation. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC  
Greg Slansky - GMC Terrain SLT Lease
by Greg_Slansky41 on 05/01/2015updated 05/18/2015Dave made this experience effortless and with no stress. He gave me everything that I required and went above and beyond to make sure I got the car I wanted at the price point I needed.Greg, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Dave went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at the dealership await your return. Please let us know how we may be able to help next! Best, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Great place to buy a car!
by beachhouse on 03/31/2015My salesman Joey was knowledgeable, courteous, and extremely helpful prior to my purchase of a Buick Verano. He was very professional in his presentation of the features and the pricing of the automobile. He called after the purchase to… follow up on any questions that I might have regarding the operation of the vehicle.It was a pleasure to read about your recent purchase experience. Congratulations on your new car! Joey is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied North Bay Cadillac Buick GMC customer. Thank you for your business and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
buick verano
by Fidias on 02/09/2015Mr. David Buteyn is a friendly and knowledgeable; he explained with great detail the new technology on the Buick Verano and any thing else that I should know about the vehicle. Its my opinion that David Buteyn is an asset to sell Department… North Bay Cadillac .Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! David is a great asset and we're thankful to have him on our team. Congrats on your new Verano! We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Excellent Dealer Ship
by Det2972 on 02/01/2015I been dealing with North Bay Cadillac for many years and love the personal attention that has always been giving me at North Bay. If your looking for a vehicle for yourself or family you must visit. They have great customer service. My… sale person Mr. Carlino always been there for me and makes me feel welcomed.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we always provide you with a great service. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Facebook. Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Great Experience
by EnricoF1011 on 01/10/2015updated 01/16/2015We had a great experience and it was because of our salesman Eugene. Eugene was very friendly and went above and beyond to get us the deal we wanted. We are extremely happy with our purchase.Your marvelous review means a lot to us. At North Bay Cadillac, we always strive to provide the utmost in quality and customer satisfaction. Were pleased to hear that Eugene has been very friendly and went above and beyond for you during your purchase visit. We look forward to assisting you with your future sales and service needs. Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Great Experience!!
by Simon_G on 12/30/2014I am very satisfied with the service and friendliness of the whole entire staff!! Got a great deal on top of it. Will recommend!! Alfonso is great!!!GMC lease
by avisimkhai on 11/03/2014updated 11/17/2014The sale associate John Teherani was very helpful and knowledgeable. He made our buying experience smooth and we already recommended him to some friends.Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you with John as we know buying a car takes time out of your day. We look forward to seeing you soon and hope that you enjoy your new car. Warm regards, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC
Good experience
by LarrySUV on 10/03/2014updated 10/21/2014Joey and Michelle were great. Joey was very on top of the deal from the start. He followed up on all phone calls and emails quickly and did a great job. Michelle did a great job finalizing the deal. Very happy.Escalade
by Amandatobacco on 09/29/2014updated 10/10/2014Dealing with Anthony C and John C was a pleasure. Made getting our truck an amazing experience. Highly recommend them. Anthony the GSM is a gem!!Great salesman!
by Jadatorre13 on 09/06/2014updated 09/26/2014John O. was a kind, patient person. Usully Salseman are pushy and annoying. John took his time to listen to what we wanted and helped us get the perfect car. He is an assett to your company! Jackie datorre?
by Mike9714 on 09/08/2014updated 09/24/2014I had ordered a Cadillac Escalade and since there was no availability after 2 months the sales staff was able to transfer me to a GMC Yukon instead and save me money. Not exactly an Escalade but saving $300 per month on a lease is fine with… me.what a waste of time
by enigmacx on 07/26/2010Reach a price in email. Test drove the car and was told the price is for demo with a LOT of miles. And a new one would be 2k higher than the agreed the price. They just play all kinds of game with you.Excellent dealership
by bonstan on 10/09/2013updated 08/05/2025Every member of the staff was extremely helpful, knowledgeable, pleasant, and professional. We have never had a more delightful experience when purchasing a car.On behalf of everyone at North Bay Cadillac, I would like to say 'thank you' for leaving this fantastic 5-star review! I am very happy to hear that our staff provided you with friendly and efficient service and I will be sure to pass along your kind words. For future service visits, please find us on Facebook and Twitter to find huge savings from our service department. Take care care don't hesitate to contact us with any questions down the road. Have a great day! Sincerely, Robert Genser General Manager robertg@northbaycadillac.com
Excelent Service
by bella882 on 04/01/2013updated 08/05/2025The Service we received was excelent! Our sales associate was really nice and very helpful in helping us lease our vehical. We will definitly would recommend this dealership to family and friends.Thank you for the kind words about our team! We appreciate you taking the time to share your positive experience with us. Be sure to follow us on Twitter and Facebook for exclusive news and service coupons. Enjoy your new ride. Regards, Robert Genser General Manager robertg@northbaycadillac.com
Cadillac LYRIQ
Cadillac VISTIQ
Cadillac ESCALADE IQ
Thank you for taking the time to provide us with this feedback. If you have any questions or would care to discuss this further, please do not hesitate to visit us at your earliest convenience. Sincerely, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC
by dealerreply on 12/28/2017