Land Rover White Plains
Customer Reviews of Land Rover White Plains
Review type:
Jason went extra mile
Great customer service
by Greg Fucheck on 07/14/2025Had my Range Rover Sport in for service and detailing. Come came out looking brand new. Cara is service was efficient and professional. Had my loaner car ready to goHi Greg, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good service
by Davidrr on 05/02/2025Jonathan was an absolute pleasure to deal with. He was so helpful.Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ashley - service rep
by anthony on 01/21/2025updated 01/28/2025Very thorough and completeHi Anthony, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
Discovery
by Md islam on 07/29/2024Every thing is very well and friendly and thank you dekekHi, it is great to read such wonderful comments about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Owner
by TortoiseKing on 03/27/2024George Lefer, my sales associate at Land Rover White Plains, was excellent in locating and delivering a 2024 Range Rover for my farm in upstate NY. I would highly recommend this dealership.Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Land Rover White Plains and we hope to be of service again in the future.
Mrs
by Suhanny on 03/17/2024Service excellence all the time. From Edgar, Laurie , David and the entire staff. Always going out of their way to provide the best service.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover White Plains! Don't hesitate to call us if you ever need anything. Be safe on the road!
Wheel Alignment
by M.McCaskill on 12/13/2023I’ve been to several Land Rover dealerships in the tri-state New York area, and I have to say by far your dealership is superior when it comes to cleanliness appearance, and overall satisfaction. Your service advisor #8162 Sean Harris, Was… very informative, polite and knowledgeable about what I wanted to have done.That made me feel very comfortable. The dealerships elsewhere in the Long Island area are not that attentive to the customer. Your facility has amazing views of the bay where your vehicle is being serviced My first Range Rover was a P 38 4.6 HSE. Finally put it to rest last February.Hi, thank you for sharing your positive experience! We're looking forward to your next visit with us!
Bill Wu
by William on 11/26/2023About as good as could be given the extended warranty was invoked. They argued the repair need and responsibility endlessly with the warrantors until it was agreed. Having been through a warranty battle, an unrelated solar panel issue,… delays in the repairs were solely caused by the warrantors.Hi William, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.
Jason went extra mile
by keithfromct on 11/18/2023Jason went above and beyond to make sure that we were taken care of. He was extremely attentive and very kind. He has a customer for life!!! From sales mgr to finance specialist everyone made sure all promises were honored and process went… smooth. Cant say enough good things about White Plains Land Rover.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Transparency & Honesty, Top-Notch Service
by Lee Melgar on 11/15/2023My service rep, David Ermilio, really made this a 5 star experience. I was looking for a new dealer to be honest and straightforward with me, and because of David, I found it. Thank you very much for your help and guidance. Will be back… soon.Hi Lee, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Great service
by Range Rover on 11/09/2023Edgar and his team are awesome friendly and professionalHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent
by Esad Vuçetaj on 11/03/2023Valentina Garvi was great on her help with my car. I was in and out and service was beyond. Definitely recommend her.Hi Esad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover White Plains and we hope to be of service again in the future.
Software failure
by Ecarter913 on 10/16/2023Following an automated software update, the system shut down on my 2023 Range Rover Sport with 5000 miles on the clock. The car was towed to the dealership. Fixing the problem took several frustrating days and reportedly calls to the… manufacturing plant in England. The problem was eventually corrected. I would have liked more proactive communication from the service department to keep me informed on the progress of the repair.Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Elmsford Range Rover -Hands down best service anywhere!!
by Mspowell on 10/10/2023Edgar and Dave are hands down the best!!! Knowledgeable and true pros!! Wouldn't take my car anywhere else!!Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Vehicle purchase
by Rod N on 09/14/2023Not the first time here but like always George Lefer made sure that i been taken care of and made my new Rover on time. Very big thanks to George!!!Hi Rod, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Best Service Experience
by Car Geek on 08/25/2023From the moment I pulled my car into the service area, I was greeted with a smile, competence and professionalism. The general manager, Nathan, made every effort to complete my unexpected repair along with our inservice rep David. Best… service team experience I have ever had. Highly recommend this dealership.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Land Rover White Plains and we hope to be of service again in the future.
Service for Range Rover autobiography
by Michael on 07/27/2023Great service. Fixed my tire issue within 2 hours at a more than fair price.Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you Edgar for Great service
by Peter m on 07/18/2023I just to go to new Rochelle location but simple they need more costumer skills I recently switch to white plains location and when I met mr EDGAR in service department my experience was so much better im deff be back for service to white… plains location trusted me when I said new Rochelle location is the worse for costumer service i highly will recommended to my friends whom owns Land Rover vehicles thank you Edgar for make feel like familyHi Peter, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
New Key
by Billy Choo on 07/11/2023Quick and easyHi Billy, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Awesome dealership
by Jim062823 on 07/05/2023I had a great experience with Hector , no pressure, very accommodating to my request , a smooth transaction I recommend him to anyone looking to purchase a Range Rover or JaguarWe are pleased to hear you had such a positive experience with us, Thank you so much for being one of our valued guests and we look forward to your next visit!
Service
by Nduwaru on 07/03/2023Great staff, always finding ways to be helpful. Always have a great experience. Would fully recommend to othersHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Gabi Porter on 11/21/2023