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Customer Reviews of Land Rover White Plains

Review type:

Overall rating

4.9
4.88 out of 5 stars

(16 reviews)


Customer recommendations:

Yes (16)|No (0)

Jason went extra mile

5 out of 5 starsby keithfromct on 11/18/2023

Jason went above and beyond to make sure that we were taken care of. He was extremely attentive and very kind. He has a customer for life!!! From sales mgr to finance specialist everyone made sure all promises were honored and process went smooth. Cant say enough good things about White Plains Land Rover.
  • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

    by Gabi Porter on 11/21/2023

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16 reviews
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  • Great customer service

    5 out of 5 starsby Greg Fucheck on 07/14/2025

    Had my Range Rover Sport in for service and detailing. Come came out looking brand new. Cara is service was efficient and professional. Had my loaner car ready to go
    • Hi Greg, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Destiny Jarvis on 07/16/2025

  • Good service

    5 out of 5 starsby Davidrr on 05/02/2025

    Jonathan was an absolute pleasure to deal with. He was so helpful.
    • Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Ivory Park on 05/04/2025

  • Ashley - service rep

    5 out of 5 starsby anthony on 01/21/2025
    updated 01/28/2025

    Very thorough and complete
    • Hi Anthony, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

      by Aurora Saccone on 01/29/2025

  • Discovery

    5 out of 5 starsby Md islam on 07/29/2024

    Every thing is very well and friendly and thank you dekek
    • Hi, it is great to read such wonderful comments about your recent experience with us! We do hope we can be of assistance in the future. Take care!

      by Aurora Saccone on 07/30/2024

  • Owner

    4 out of 5 starsby TortoiseKing on 03/27/2024

    George Lefer, my sales associate at Land Rover White Plains, was excellent in locating and delivering a 2024 Range Rover for my farm in upstate NY. I would highly recommend this dealership.
    • Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Land Rover White Plains and we hope to be of service again in the future.

      by Piper Yost on 03/29/2024

  • Mrs

    5 out of 5 starsby Suhanny on 03/17/2024

    Service excellence all the time. From Edgar, Laurie , David and the entire staff. Always going out of their way to provide the best service.
    • Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover White Plains! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sandy Karon on 03/18/2024

  • Wheel Alignment

    5 out of 5 starsby M.McCaskill on 12/13/2023

    I’ve been to several Land Rover dealerships in the tri-state New York area, and I have to say by far your dealership is superior when it comes to cleanliness appearance, and overall satisfaction. Your service advisor #8162 Sean Harris, Was very informative, polite and knowledgeable about what I wanted to have done.That made me feel very comfortable. The dealerships elsewhere in the Long Island area are not that attentive to the customer. Your facility has amazing views of the bay where your vehicle is being serviced My first Range Rover was a P 38 4.6 HSE. Finally put it to rest last February.
    • Hi, thank you for sharing your positive experience! We're looking forward to your next visit with us!

      by Barry Lewis on 12/15/2023

  • Bill Wu

    5 out of 5 starsby William on 11/26/2023

    About as good as could be given the extended warranty was invoked. They argued the repair need and responsibility endlessly with the warrantors until it was agreed. Having been through a warranty battle, an unrelated solar panel issue, delays in the repairs were solely caused by the warrantors.
    • Hi William, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

      by Shelly Rose on 11/27/2023

  • Jason went extra mile

    5 out of 5 starsby keithfromct on 11/18/2023

    Jason went above and beyond to make sure that we were taken care of. He was extremely attentive and very kind. He has a customer for life!!! From sales mgr to finance specialist everyone made sure all promises were honored and process went smooth. Cant say enough good things about White Plains Land Rover.
    • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 11/21/2023

  • Transparency & Honesty, Top-Notch Service

    5 out of 5 starsby Lee Melgar on 11/15/2023

    My service rep, David Ermilio, really made this a 5 star experience. I was looking for a new dealer to be honest and straightforward with me, and because of David, I found it. Thank you very much for your help and guidance. Will be back soon.
    • Hi Lee, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

      by Serenity Gibson on 11/17/2023

  • Great service

    5 out of 5 starsby Range Rover on 11/09/2023

    Edgar and his team are awesome friendly and professional
    • Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Rose Schmidt on 11/13/2023

  • Excellent

    5 out of 5 starsby Esad Vuçetaj on 11/03/2023

    Valentina Garvi was great on her help with my car. I was in and out and service was beyond. Definitely recommend her.
    • Hi Esad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover White Plains and we hope to be of service again in the future.

      by Nancy Gorge on 11/08/2023

  • Software failure

    4 out of 5 starsby Ecarter913 on 10/16/2023

    Following an automated software update, the system shut down on my 2023 Range Rover Sport with 5000 miles on the clock. The car was towed to the dealership. Fixing the problem took several frustrating days and reportedly calls to the manufacturing plant in England. The problem was eventually corrected. I would have liked more proactive communication from the service department to keep me informed on the progress of the repair.
    • Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Nora Sutter on 10/19/2023

  • Elmsford Range Rover -Hands down best service anywhere!!

    5 out of 5 starsby Mspowell on 10/10/2023

    Edgar and Dave are hands down the best!!! Knowledgeable and true pros!! Wouldn't take my car anywhere else!!
    • Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

      by Nyla Silvester on 10/12/2023

  • Vehicle purchase

    5 out of 5 starsby Rod N on 09/14/2023

    Not the first time here but like always George Lefer made sure that i been taken care of and made my new Rover on time. Very big thanks to George!!!
    • Hi Rod, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Theo Sanders on 09/17/2023

  • Best Service Experience

    5 out of 5 starsby Car Geek on 08/25/2023

    From the moment I pulled my car into the service area, I was greeted with a smile, competence and professionalism. The general manager, Nathan, made every effort to complete my unexpected repair along with our inservice rep David. Best service team experience I have ever had. Highly recommend this dealership.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Land Rover White Plains and we hope to be of service again in the future.

      by Stephanie Mavis on 08/28/2023

The following reviews are more than two years old. They are not included in the overall rating.
33 reviews

  • Service for Range Rover autobiography

    5 out of 5 starsby Michael on 07/27/2023

    Great service. Fixed my tire issue within 2 hours at a more than fair price.
    • Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Stephanie Mavis on 07/31/2023


  • Thank you Edgar for Great service

    5 out of 5 starsby Peter m on 07/18/2023

    I just to go to new Rochelle location but simple they need more costumer skills I recently switch to white plains location and when I met mr EDGAR in service department my experience was so much better im deff be back for service to white plains location trusted me when I said new Rochelle location is the worse for costumer service i highly will recommended to my friends whom owns Land Rover vehicles thank you Edgar for make feel like family
    • Hi Peter, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 07/20/2023


  • New Key

    5 out of 5 starsby Billy Choo on 07/11/2023

    Quick and easy
    • Hi Billy, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

      by Shane Kelly on 07/13/2023


  • Awesome dealership

    5 out of 5 starsby Jim062823 on 07/05/2023

    I had a great experience with Hector , no pressure, very accommodating to my request , a smooth transaction I recommend him to anyone looking to purchase a Range Rover or Jaguar
    • We are pleased to hear you had such a positive experience with us, Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Barry Lewis on 07/07/2023


  • Service

    5 out of 5 starsby Nduwaru on 07/03/2023

    Great staff, always finding ways to be helpful. Always have a great experience. Would fully recommend to others
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 07/06/2023

About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi