Jim Barnard Chevrolet
Customer Reviews of Jim Barnard Chevrolet
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Jim Barnard Chevrolet
by Chevrolet on 06/28/2024
This is the 12th car we have purchased from Jim Barnard Chevrolet, 8 new snd 4 used. Always happy with service at this dealership. Many dealers closer to our home, to us, it’s worth a drive for the service we receive.
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Jim Barnard Chevrolet
by Chevrolet on 06/28/2024This is the 12th car we have purchased from Jim Barnard Chevrolet, 8 new snd 4 used. Always happy with service at this dealership. Many dealers closer to our home, to us, it’s worth a drive for the service we receive.
The following reviews are more than two years old. They are not included in the overall rating.
32 reviews
Service and Body Shop Experience at Barnards Chevrolet in Churchville, NY
by jdaniels98 on 12/13/2016I brought my 2015 Camaro in for an oil change and tire rotation prior to garaging it for the winter. I also needed to have a couple of scratches repaired. The body shop did an excellent job. I was very pleased with the results and would… recommend this dealership to family and friends.Great car at the BEST Price
by Plet on 03/04/2015We shopped around and told each dealer exactly what we were looking for and that we would be making a decision by the weekend with whichever dealer had the best price. We bought a 2015 Chevy Traverse from Tim Barnard's Chevrolet. I love my… new car. Tim was great to work with, He gave us exactly what we asked for and his price beat everyone else. This is the second car we've bought there and we plan to go back later this year to replace our other car, if Tim can give us a comparable deal.Service Plus
by davysmommy on 02/06/2015I was happy with the service offered. This was my second free "oil change" for my new car contract. The service dept reminded me I also had a free rotation coming. I had problems with my iphone connecting to the blue tooth in my car and it… was taken care of immediately.Great leasing experience!
by Sarah7519 on 12/19/2014updated 01/03/2015This is the second vehicle I have leased through Patrick Levy. He is an asset to your company. He went above and beyond, once again, to make the leasing process as simple and smooth as possible. He has been recommended to other family… members, who have also leased with him.Survey
by JulieMay003 on 12/19/2014updated 01/03/2015It was excellent. It was getting late in the month to get my care inspection in on time and they were able to fit me in just in time for me to take a trip to Albany and not have to worry about my inspection running out. I was very grateful… they could fit me in so quickly.My experience in dealing with Jim Barnard Chevrolet
by MrRoadster on 11/15/2014updated 12/09/2014All of the employees that I interacted with are very pleasant and know what they are talking about. Very happy with the serviceGreatest dealership!!!
by ihere2 on 11/15/2014updated 12/09/2014It is always a pleasure coming to Jim Barnard Chevrolet, Don and Dave in service are always there to help on short notice, Mark in the Parts dept. is the greatest, and Tom and Jay are like family, Thanks Again!!! BradChevy dealership treats us great.
by dltft on 11/16/2014updated 12/09/2014Since purchasing our 2011 Chevrolet Impala at Jim Bardards: we have had all of our service preformed there, have always been happy and this time as always their performance was above our expectations. Jan CoswayService
by RCRm on 11/20/2014Service checked over my brand new Colorado which had broken down, including cleaning up the transmission fluid which had sprayed around the engine compartment.Jim Barnard Chevrolet
by DavenElaine on 11/03/2014updated 11/17/2014This time I was at the dealership for an inspection. I did not have to wait long. However, the waiting area, as always, was clean, friendly, and offered coffee. These are always appreciated. Originally I had planned on borrowing a loaner,… but the service department got me in and out and I was able to make my next appointment on time.Because of their quick and efficient service, I did not need the loaner and did not need to make the trip back down to Churchville to return a loaner car. THIS WAS REALLY APPRECIATED!! While I was there, I overheard the service manager explain to an elderly couple what was wrong with their car. He took his time, he was very clear in his explanation, he listened to their concerns, and then worked out a solution they could work with. He didn't rush them or talk over them and certainly didn't talk down to them. I was really impressed. All of my experiences with the service department have all been excellent. Nobody wants to hear that repairs cost money and may take time, but at Barnard Chevrolet, they don't add disrespect to the mix. They also are considerate enough to give you a clean, quiet place to wait in. I almost think that the waiting area alone helps people relax a little, so they can take in the explanation on the repairs needed. They do an all around great job.Jim Barnard Chevrolet
by samuelr1 on 11/08/2014Well run dealership with focus on after sales service. Owner does not hesitate to get involved with customers and ensures total customer satisfaction. Friendly staff with excellent parts management and a superb receptionist interface.,Well… run dealership with focus on after sales service. Owner does not hesitate to get involved with customers and ensures total customer satisfaction. Friendly staff with excellent parts management and a superb receptionist interface.My service
by bcbm6212 on 10/15/2014updated 10/30/2014Your Service Department is always a good experience, however when I called for my appointment this time I spoke to a female that said the recall work plus the oil change and Tire rotation would take 1.5 hours, it actually took 3 hours.… However my truck was brought out at 10:30AM and the paperwork never made it to the front desk until I went to the service desk twice asking for it. The person responsible was not the one of the regular guys normally at that desk. I realize things like reprograming due to recall can take additional time, it should have been stated when I asked on the appointment call.Truck buying experience at Jim Barnard Chevrolet
by CarolandJohn on 10/18/2014Each time we visited, purchasing our truck and having the oil change/tire rotation done, everyone has been friendly, courteous and everything was completed without delays. We would recommend them to friends and family looking to purchase a… car or truck.sarges complaint
by sarge59 on 09/30/2014updated 10/10/2014I have a on going problem with part on my drivers seat,that was there when I bought the car.Its been replaced twice in a year.I was told last time I had it fixed tnat the warranty was up at 36,000 miles.I have only put 7,000 miles on the… car since I bought it.shouldn,t this be covered if it breaks again? ken syfrettKen, Thanks for your comments. In researching your concern I see that the seat trim part was replaced with a new part on September 11, 2014, and that the service agreement on your Certified pre-owned vehicle appears to be valid through 1/31/2017 or 90,009 miles, whichever occurs first. If you have any questions please contact me directly at 585-293-2120, extension 21. Allyn Barnard Owner
Outstanding service and repair
by FBM_PAM on 09/18/2014updated 10/03/2014Dealership addressed a recall issue and made a repair to my front bumper as a result of a "hit & run" in a mall parking lot. Both were expertly addressed.Happy customer
by Debra6909 on 09/21/2014updated 10/03/2014I was very pleased with my recent experience at your dealership. The service was very fast and the use of your loaner car was extremely helpful. Everything went seamlessly.Satisfied Customer of Jim barnard chevrolet
by Richard1936 on 09/21/2014updated 10/03/2014Tom Dyer spent quality time explaining the new 2015 Malibu to us before and after we took the car for a trial run. Closing the sale went smooth, we pretty much received the rebates and trade-in value that we had expected. Tom made the… sale a comfortable experience.Jim Barnard Chevrolet - Aces!
by MHM_Roch on 10/01/2014It was another enjoyable vist to JBC. Excellent service and they fit me in on short notice to accomodate my schedule. Thanks!Service Report
by HappyCappy on 09/27/2014I had two recalls to deal with and my maintenance oil change service done and all took just a little over an hour. The wait was very pleasant in the waiting area and the coffee was delicious.Mr. Tim B review, from Jordan P. Brown
by Jpb4297 on 09/28/2014My sales representitive was Mr. Tim B. Mr. B expressed the upmost amount of professionalism within my experience at Jim Barnard. He was helpfull, polite, and very knowledgable on deals and offers that would benefit me the most. Mr. B… executed his job as a representative to the highest standard and will be my top reccomendation to family and friends for their next vehicle search.
Chevrolet Equinox
Chevrolet Traverse
Chevrolet Trax
About our dealership
When Jim Barnard started his local Churchville Chevy dealership in 1972 he wanted Jim Barnard Chevrolet to be the best dealer you have ever visited and your new Chevy to be the best car you've ever owned. Forty-five years later we have won the GM Mark of Excellence Award two years in a row and GM is the highest selling car manufacturer in the world. We're making dad proud. Come down and let our friendly staff give you the best, most efficient service you've ever had.
Amenities
- Complimentary Loaner Cars
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- After Hours Drop-Off
Thank you for your positive review. We always strive to provide excellent service with a professional and caring staff here at our location, and it's wonderful to hear that you enjoyed working with Tim in the purchase of your Chevrolet Traverse. Drive safe and see you on the road!
by allynbarnard on 03/10/2015