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Lia Honda Brewster NY

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Customer Reviews of Lia Honda Brewster NY

4.9
Overall Rating
4.95 out of 5 stars(344)
Recommend: Yes (131) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great dealership and Salesman

by Chris B on 04/19/2024

Barry Weiss at Lia Honda Dealership in Brewster NY goes above and beyond to satisfy his customers. His friendly manor, knowledge and good humor make the process of leasing a new car a pleasant experience. I highly recommend Barry and Lia Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

344 Reviews
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5 out of 5 starsservice Rating

Lia

by Trish on 10/03/2023

I always service my car with Brewster Lia and never had any issues with their service. The waiting area is great! Kevin Feldman was my service person, he was friendly, knowledgeable and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Jasmine Smith on 10/03/2023

Great customer service, excellent work and professionalism!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Continued Service

by Suzema on 09/28/2023

Victoria Lutek deserves accolades. She was helpful and attentive to all our needs and addressed them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service and Support

by Greg M on 09/07/2023

Jon Ayala and the service professionals at Brewster Honda consistently provide superior service and advice with each maintenance visit. All work and billing is explained in detail and all concerns addressed. Excellent Team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Lia Honda of Brewster has what you need!

by Amy on 08/14/2023

Lia has a great staff. Great, up to date show room and a steady flow of cars in all price ranges to fit the consumer need. John Landry, the salesman who helped me was bright, friendly, helpful and courteous. Great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Revvin with Kevin

by josephine on 08/04/2023

I want to say that my dealings with this Honda Service Center have always been very good, until I dealt with Kevin Feldman. Then my dealings went from very good to exceptional. Kevin suggested certain service items and then explained how they would be important to consider. He is very knowledgeable about cars, and particularly Hondas. He is not pushy and just provides the information in a matter-of-fact way. You walk away know-ing your car is in excellent shape and feeling like you want to deal with Kevin many more times in the future. Thank you.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Honest assessment of our car by service technician, Chris Grasso

by Tom McGinn on 07/25/2023

All work requested performed as requested. Overall assessment of car prepared by technician honest. No exaggeration of conditions. Thank you Chris.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Rob on 07/25/2023

Jon from Brewster Honda was fantastic. Explained everything and he gave us a time for pickup and held himself to that time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Transmission job

by Anthony D on 07/12/2023

Lia Honda did a fantastic job. And Kole Verner the associate helping me was incredible. He kept me informed every step of the way on what was being done. Made the situation much more calm

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Sean G on 07/06/2023

Whenever I go to Lia Honda service dept I always ask for Jon. He always give it to me straight and I trust his advice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good Service at Lia

by IrishEl on 06/29/2023

It is very easy to schedule service at Lia.Jon explains everything from the work to the expected price.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Best service!

by Jen on 06/15/2023

My family has been purchasing and servicing cars at Lia Honda in Brewster for over 20 years. Everyone is extremely kind and knowledgable, and now knows our family by name. We always check our cars in for service with Kira Bueti and she is simply the best. She is efficient and honest in what needs to be taken care of. Any services we have had are completed in a timely manner and our cars are returned to us in excellent condition.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Victoria lutek

by Donna Fraser on 06/13/2023

The service was done in a timely manner. Victoria communicated with me throughout my wait time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great customer service

by tallhouse on 06/10/2023

Chris Grasso was very helpful. Love that they wash your car after service.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Christophe Larson

by jpl on 06/07/2023

Thanks for the extra effort & being a stand up person throughout the entire buying process. Hoping you all the best. jpl.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The way car buying should be!

by Robert on 05/31/2023

From Irene, (internet sales) John Laundry (sales rep extraordinaire) and Corey (financial manager) each of them are highly skilled at their jobs. Besides stating the obvious that know their product, what makes them stand out and apart from others, is their interpersonal skills - they took me through the whole process with such professionalism that it was a real pleasure doing business together. I unhesitatingly recommend Lia Honda to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service with a smile!

by Joanne T on 05/23/2023

Thank you to Chris Grasso at Brewster Lia Honda for the friendly and informative service. Running the car through the car wash before returning it was a wonderful surprise.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by RoseAnn Sullivan on 05/15/2023

Always great service at Brewster Honda. I have been dealing with them for years! Kevin Feldman is the BEST Service Advisor, I highly recommend!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Lia Honda great service !

by Jim Beck on 05/12/2023

Kira Bueti at Lia Honda in Brewster NY was great to work with as is the whole team there. She Was able to set me up for a major service with very short notice. The vehicle was there for 2 days as planned with no surprises. The work done was top notch as always. I highly recommend this dealership if you are looking for honest people to work with. A rare occurrence with dealers these days. Thanks again. Jim Beck

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

beware! [non-permissible content removed] that will try to scam you

by koco on 05/05/2023

Highly do not recommend this place. Just another sketchy dealership full of [non-permissible content removed]. We went to pick up a car everything was taken care of and ready to go and as they handed us a pen to sign the papers oh by the way the car isn’t actually certified and if you want it certified it’s gonna cost a few thousands dollars to replace “aftermarket” pieces that magically appeared day of signing that none of their employees were able to identify for however long the car was there and the week process of us purchasing it? Riiight. The car was listed as certified preowned on their website, one of the managers stated when they receive cars they automatically list them as certified “while in the process of being certified before they know if it can be certified or not” so watch out for their false advertising. Just a bunch of bs, the car was certified based on miles, year and advertised on the their Honda website. Too good to be true to deal with honest straightforward people, they just had to try to scam us out of a few thousand dollars. And of course when we said we didn’t want it anymore they changed their tune at the last second and said we could have it certified for the original price and followed us out to our car begging to offer something to change our minds. Don’t waste your time here. Misleading, untrustworthy, and will obviously try to take advantage if they think you’re an idiot, desperate, or won’t stand up for yourself.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

Good Service

by James Mahoney on 05/05/2023

Kole Verner did a great job for my service on my Honda Pilot. Very friendly and applied all coupons. Kept me up to date.

  • Recommend this dealer? Yes

1 Comments

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