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Lia Honda Brewster NY


899 Rte 22, Brewster, NY 10509 (map)
Today 9:00 AM - 6:00 PM
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Yes (30) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
beware! [non-permissible content removed] that will try to scam you
Written by koco on 05/05/2023

Highly do not recommend this place. Just another sketchy dealership full of [non-permissible content removed]. We went to pick up a car everything was taken care of and ready to go and as they handed us a pen to sign the papers oh by the way the car isn’t actually certified and if you want it certified it’s gonna cost a few thousands dollars to replace “aftermarket” pieces that magically appeared day of signing that none of their employees were able to identify for however long the car was there and the week process of us purchasing it? Riiight. The car was listed as certified preowned on their website, one of the managers stated when they receive cars they automatically list them as certified “while in the process of being certified before they know if it can be certified or not” so watch out for their false advertising. Just a bunch of bs, the car was certified based on miles, year and advertised on the their Honda website. Too good to be true to deal with honest straightforward people, they just had to try to scam us out of a few thousand dollars. And of course when we said we didn’t want it anymore they changed their tune at the last second and said we could have it certified for the original price and followed us out to our car begging to offer something to change our minds. Don’t waste your time here. Misleading, untrustworthy, and will obviously try to take advantage if they think you’re an idiot, desperate, or won’t stand up for yourself.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Lia Honda Brewster NY on 05/09/2023
Dealer Response
Katelyn, we apologize that our efforts did not meet your needs. While we understand you have a different perspective on what took place, we wanted to provide some context to help clarify the situation. After you looked at several different Pilots, most of which were certified, your favorite one happened to be non-certified. We explained why certification of this one would not be possible and you decided against the purchase. We completely respect your decision to pass on this vehicle, and that is all there is to it. Please give me a call if there's anything further you'd like to discuss. Todd Lemay General Manager Lia Honda Brewster tlemay@liacars.com (845) 363 - 6397
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