Lia Nissan Of Saratoga
Customer Reviews of Lia Nissan Of Saratoga
Review type:
New 2025 Nissan Kicks SR
by Mike on 08/18/2025Enjoyable experience with our sales rep, Sean Burke. After introducing himself, he gave us space to review inventory to decide what we wanted. Sean was sincere, genuine and attentive every step of sale, never anxious or overbearing. He… delivered exactly what we decided on without a single hassle or compromise. He was very patient, helping with the installation of the MyNissan app, reviewing all of the features of the vehicle, configuring settings and pairing our phone. Our experience with Sean was key in our decision on this purchase.Sean Burke, Professional & Knowledgable
by Ann and Joe M on 08/04/2025Sean Burke, Lia Nissan has been so patient, professional and so very knowledgable regarding our recent purchase. There is no question that he cannot answer. I cannot express our appreciation to do business with such a professional… businessman.Ann and Joe, thanks so much for your thoughtful feedback. We're glad Sean took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day.
Quality Service
by James Ingram on 07/24/2025They are very helpful in meeting your needs without pressureJames, we're glad our dealership team made your day a little easier by being accommodating and supportive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Happy with our Rock Creek!!
by Matt Ptn on 07/24/2025Clean, modern facility with knowledgeable, friendly people.Thank you for your positive review, Matt! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs.
Hi tech Zach
by Karen G on 07/03/2025Very not high pressure and very helpful. Lovely rest room. Zach DiDonna was able to explain how everything worked on the car. And did it with a smiling face. Brendon was also extremely helpful. Was one of my more pleasant experiences… with an auto sales department.Karen, we could not have asked for a more glowing review of Zach and Brendan. It's obvious they made sure you were well taken care of. Congrats on your new vehicle! May your satisfaction grow over many happy travels!
Awesome Experience!!
by Jill R on 06/30/2025I had a great experience buying a car here!! Gaelle was a terrific sales lady she was very helpful and took the time to listen to what I really wanted and got me the car I desired.. I would definitely recommend Lia’s Nissan of Saratoga if… you’re looking for a car and ask for Gaelle you won’t be disappointed!!Jill, we're pleased Gaelle took the time to work at a pace you were completely comfortable with. Congratulations on your new vehicle, and thank you for choosing Lia Nissan for your purchase experience!
Happy with purchase price and staff
by JT on 05/31/2025Zack asked first what I was needing in a vehicle. He was knowledgeable of features and financing offers.JT, we're happy Zach's expertise and support helped you have a very positive experience at Lia Nissan. Thank you so much for your excellent feedback. Enjoy your summer travels!
Lia Nissan of Saratoga, NY
by Stephen Salvato on 05/02/2025The dealership was very friendly and listened to my needs for transportation. It turned out that leasing was best for my situation. Brendan McGillin my sales representative took the time with me and answered all my questionsThank you for your 5-star review, Stephen! We're thrilled to know how pleased you were with Brendan's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Nissan!
Great car being experience.
by Brian on 04/04/2025Traded in an old Rogue for a new model. Lia team member Bryce Wells was a tremendous help with his knowledge and dedication. Bryce made the whole process smooth and easy. Thank you Bryce.Thanks for the 5-star review of your dealership experience, Brian! We're delighted Bryce provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Lia Nissan.
Great experience
by Bill R on 03/28/2025updated 04/04/2025Bryce Wells was Very easy to work withHi, Bill! Thanks for making our day with your terrific feedback on Bryce. We're delighted he made everything easy for you. We wish you all the best in your travels to come, from everyone at Lia Nissan.
Super helpful fast delivery
by TH on 04/02/2025Great service took care of all needs everything was ready to go. Fastest delaivery pick up I have ever had getting a carWe're glad our dealership team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We wish you all the best in your new car!
Fast and easy
by RK on 03/28/2025Fast and easyRK, thanks for your positive feedback on this experience. We're delighted our sales team took excellent care of you. Best wishes for happy travels until we may assist you again!
Sentra love
by Pat snyder on 01/20/2025Lia nissan has friendly staff and help with all your needs. Steve Laffer has been my sales go to guy for many years. He's always helpful.Pat, we're delighted Steve is someone you can count on for a reliable and fun dealership experience! Thank you for your awesome feedback. Best wishes for pleasant travels throughout 2025!
Another Great Expirence at Lia Nissan of Saratoga
by Rich on 01/15/2025Before deciding on purchasing a vehicle do yourself a favor and visit Bryce Wells at Lia Nissan of Saratoga. We purchased a combination of 6 new and used certified vehicles from Bryce. Each purchase prize was fair and equitable. Bryce… ensured every question was answered and the vehicles were ready as promised. Bryce walked us through each step ensuring the time we at the dealership was minimal. The Lia waiting is comfortable, but Bryce understood our time was valuable.Rich, we're so happy Bryce is someone you can trust with your automotive needs whenever you're looking for something new. We appreciate your solid recommendation and wish you many pleasant travels this year, from everyone here at Lia Nissan.
Pleasant and efficient
by Pete on 01/10/2025Entire process was pleasant. Quick, fair evaluation and trade value of our trade in. Cost at pick up was actually lower than negotiated - thank you Bryce Wells (again) for quick efficient service on our Murano (4th one).Pete, we're thrilled you enjoyed a satisfying and smooth dealership experience with Bryce! Thank you for taking a moment to share the highlights. We wish you all the best in your new Murano, from the entire team at Lia Nissan!
Check this review out!! A freaking plus!!
by Tosh on 12/31/2024My recent car-buying experience at Lia Nissan of Saratoga Springs was truly exceptional. From the moment I met Steven Laffer, I felt a sense of comfort and trust that I've never experienced before. His genuine and caring demeanor, coupled… with his honest approach, made the entire process incredibly relaxing. My daughter, who is typically shy and uncomfortable in these situations, felt completely at ease throughout just as equally with her car purchase last month. The entire team, including the sales manager and finance department, maintained the same welcoming and professional atmosphere. I highly recommend Lia Nissan of Saratoga Springs to anyone seeking a stress-free and enjoyable car-buying experience. Customer service is more than just a skill; it's a leadership philosophy. By consistently exceeding customer expectations, leaders cultivate lasting relationships, foster brand loyalty, and ensure continued success. Thank you, Lia Nissan of Saratoga and Steven Laffer #Stevenlaffer #lianissanofsaratoga #saratogalianissan #lianissan #carbuying #customerservice #Carsales #cardealershipexperience #saratogasprings #upstateny #carbuying #newcar #nissandelaership #nissansaratoga #saratoganissan #12866Tosh, thank you for making our day with your glowing feedback on the service provided to you by Steven. It's obvious he made sure you were well taken care of. Congrats on your new Nissan! May all your upcoming travels be safe and pleasant.
Women in Sales
by Jeanne Ann Dahl on 12/20/2024I had a fantastic experience purchasing a preowned vehicle at Lia Nissan of Saratoga. I worked with Breanna Hanson. She is a young woman but confident, and knowledgeable. I enjoy working with women in sales. She was not pushy nor did she… act like or claim to know it all. She knew the product and the process well. On delivery day, she took me through every mechanical and safety feature. I felt very confident driving away. I love my Murano. Thank you Breanna for a pleasurable experience.Jeanne, we're glad you had an exceptional dealership experience with Breanna and the Lia Nissan team. Congratulations on your new Murano! We hope you enjoy many happy travels on the road ahead.
Great salesman
by JM on 11/13/2024Let’s put it this way. This is the second car I leased from Lia Nissan and there is a reason I drive 3 hours rather than looking local. The main reason was my salesman, Sean Burke. He was honest, straightforward, non pressured ,… professional and a pleasure to work with. Sean presented meeting a fair deal with no hidden costs. I would recommend Sean if you are looking for a salesman with the qualities described above.JM, we're delighted Sean is someone you can count on for a reliable and smooth dealership experience! Thank you for your awesome feedback. Best wishes for pleasant travels this holiday season!
No pressure Sales
by Nikki on 10/12/2024Knowledgeable sales staff no pressure sales great customer service and listens to your needs . Ask for Reed Thomas !Nikki, thanks for the positive feedback on working with Reed. We're delighted Reed effortlessly accommodated your interest in a new vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Nissan.
How to deal with people
by Larry H on 09/11/2024Very pleasant and professional. I dealt with Steven Laffer. He answered all my questions fairly and I felt strongly he had my interests for meThank you for your 5-star review, Larry! We're thrilled to know how pleased you were with Steven's support. Best wishes for awesome travels on the road ahead, from the whole team at Lia Nissan!
I bought 2nd my Rougue
by Kevin Lee on 06/18/2024Steven Laffer helped me at the time.He is always smile and supported whatever I requested as scheduled.I was struggling how what..but his guidance was helpful.Thanks all Steve.good luck for your business!Kevin, thanks for the positive feedback on working with Steven! We're delighted Steven effortlessly accommodated your interest in a new vehicle. We wish you so much happiness in your upcoming travels, from all of us at Lia Nissan!
Thanks for your 5-star review, Mike! We're delighted Sean provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new Kicks! We wish you all the best in your upcoming journeys, from everyone at Lia Nissan.
by Lia Nissan Saratoga on 08/20/2025