Lia Nissan Of Saratoga
Customer Reviews of Lia Nissan Of Saratoga
Review type:
Quality Service
Quality Service
by James Ingram on 07/24/2025They are very helpful in meeting your needs without pressureJames, we're glad our dealership team made your day a little easier by being accommodating and supportive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Happy with our Rock Creek!!
by Matt Ptn on 07/24/2025Clean, modern facility with knowledgeable, friendly people.Thank you for your positive review, Matt! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs.
Hi tech Zach
by Karen G on 07/03/2025Very not high pressure and very helpful. Lovely rest room. Zach DiDonna was able to explain how everything worked on the car. And did it with a smiling face. Brendon was also extremely helpful. Was one of my more pleasant experiences… with an auto sales department.Karen, we could not have asked for a more glowing review of Zach and Brendan. It's obvious they made sure you were well taken care of. Congrats on your new vehicle! May your satisfaction grow over many happy travels!
Awesome Experience!!
by Jill R on 06/30/2025I had a great experience buying a car here!! Gaelle was a terrific sales lady she was very helpful and took the time to listen to what I really wanted and got me the car I desired.. I would definitely recommend Lia’s Nissan of Saratoga if… you’re looking for a car and ask for Gaelle you won’t be disappointed!!Jill, we're pleased Gaelle took the time to work at a pace you were completely comfortable with. Congratulations on your new vehicle, and thank you for choosing Lia Nissan for your purchase experience!
Happy with purchase price and staff
by JT on 05/31/2025Zack asked first what I was needing in a vehicle. He was knowledgeable of features and financing offers.JT, we're happy Zach's expertise and support helped you have a very positive experience at Lia Nissan. Thank you so much for your excellent feedback. Enjoy your summer travels!
Excellent Service Rep!
by Martha D on 05/06/2025Tim Veeder in the Service Department is excellent, he was very kind and communicative! Thank you Tim!Martha, thank you for letting us know how pleased you were with Tim's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.
Lia Nissan of Saratoga, NY
by Stephen Salvato on 05/02/2025The dealership was very friendly and listened to my needs for transportation. It turned out that leasing was best for my situation. Brendan McGillin my sales representative took the time with me and answered all my questionsThank you for your 5-star review, Stephen! We're thrilled to know how pleased you were with Brendan's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Nissan!
Career builder
by Me on 04/11/2025Friendly, professional and do the job well.We're really pleased the Lia Nissan service team continues to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback.
Above and beyond
by Joe on 04/11/2025Philip Bugbee went out of his way to be helpful when I dropped off my 2025 Frontier for its first service. He also made sure to address a minor issue with a door warning problem. Service was performed and was completed quickly and… correctly.Joe, thank you for letting us know your Frontier's appointment was handled seamlessly by Philip and the Lia Nissan team. We hope you won't hesitate to reach out when we may be of service to you again.
Great car being experience.
by Brian on 04/04/2025Traded in an old Rogue for a new model. Lia team member Bryce Wells was a tremendous help with his knowledge and dedication. Bryce made the whole process smooth and easy. Thank you Bryce.Thanks for the 5-star review of your dealership experience, Brian! We're delighted Bryce provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Lia Nissan.
Great experience
by Bill R on 03/28/2025updated 04/04/2025Bryce Wells was Very easy to work withHi, Bill! Thanks for making our day with your terrific feedback on Bryce. We're delighted he made everything easy for you. We wish you all the best in your travels to come, from everyone at Lia Nissan.
Super helpful fast delivery
by TH on 04/02/2025Great service took care of all needs everything was ready to go. Fastest delaivery pick up I have ever had getting a carWe're glad our dealership team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We wish you all the best in your new car!
Amazing
by Jess on 04/01/2025They are willing to work with you and help you in anyway!Thank you for your positive review, Jess! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs.
Fast and easy
by RK on 03/28/2025Fast and easyRK, thanks for your positive feedback on this experience. We're delighted our sales team took excellent care of you. Best wishes for happy travels until we may assist you again!
Service with a smile!
by Jennifer W on 02/26/2025All the staff were immediately welcoming and always polite and accommodating. PJ Bugbee listened and did all he could to help me. The work was completed on time and satisfied my original complaint although it was very expensive. The… facility improvements are impressive!Jennifer, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of PJ's advocacy and expertise. Please come see us again some day!
Recall, maintenance and inspection
by Tom Zielnicki on 02/20/2025I brought my vehicle in to have a recall, item fixed, annual maintenance performed, and New York State inspection completed. I was estimated a three hour wait. All was completed in less than 2 1/2 hours with my car being washed. Thank you,… Philip Bugbee for your service and professionalism.Tom, that's awesome! Thank you for trusting Philip and the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Smiling car
by Jenn on 01/27/2025They are excellent and professional! Olivia helped me have myself and my car smiling! I had a short wait and their service is top notch - always done right the first time!Jenn, thank you for taking a moment to share positive feedback on Olivia. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Sentra love
by Pat snyder on 01/20/2025Lia nissan has friendly staff and help with all your needs. Steve Laffer has been my sales go to guy for many years. He's always helpful.Pat, we're delighted Steve is someone you can count on for a reliable and fun dealership experience! Thank you for your awesome feedback. Best wishes for pleasant travels throughout 2025!
Another Great Expirence at Lia Nissan of Saratoga
by Rich on 01/15/2025Before deciding on purchasing a vehicle do yourself a favor and visit Bryce Wells at Lia Nissan of Saratoga. We purchased a combination of 6 new and used certified vehicles from Bryce. Each purchase prize was fair and equitable. Bryce… ensured every question was answered and the vehicles were ready as promised. Bryce walked us through each step ensuring the time we at the dealership was minimal. The Lia waiting is comfortable, but Bryce understood our time was valuable.Rich, we're so happy Bryce is someone you can trust with your automotive needs whenever you're looking for something new. We appreciate your solid recommendation and wish you many pleasant travels this year, from everyone here at Lia Nissan.
Pleasant and efficient
by Pete on 01/10/2025Entire process was pleasant. Quick, fair evaluation and trade value of our trade in. Cost at pick up was actually lower than negotiated - thank you Bryce Wells (again) for quick efficient service on our Murano (4th one).Pete, we're thrilled you enjoyed a satisfying and smooth dealership experience with Bryce! Thank you for taking a moment to share the highlights. We wish you all the best in your new Murano, from the entire team at Lia Nissan!
Check this review out!! A freaking plus!!
by Tosh on 12/31/2024My recent car-buying experience at Lia Nissan of Saratoga Springs was truly exceptional. From the moment I met Steven Laffer, I felt a sense of comfort and trust that I've never experienced before. His genuine and caring demeanor, coupled… with his honest approach, made the entire process incredibly relaxing. My daughter, who is typically shy and uncomfortable in these situations, felt completely at ease throughout just as equally with her car purchase last month. The entire team, including the sales manager and finance department, maintained the same welcoming and professional atmosphere. I highly recommend Lia Nissan of Saratoga Springs to anyone seeking a stress-free and enjoyable car-buying experience. Customer service is more than just a skill; it's a leadership philosophy. By consistently exceeding customer expectations, leaders cultivate lasting relationships, foster brand loyalty, and ensure continued success. Thank you, Lia Nissan of Saratoga and Steven Laffer #Stevenlaffer #lianissanofsaratoga #saratogalianissan #lianissan #carbuying #customerservice #Carsales #cardealershipexperience #saratogasprings #upstateny #carbuying #newcar #nissandelaership #nissansaratoga #saratoganissan #12866Tosh, thank you for making our day with your glowing feedback on the service provided to you by Steven. It's obvious he made sure you were well taken care of. Congrats on your new Nissan! May all your upcoming travels be safe and pleasant.
James, we're glad our dealership team made your day a little easier by being accommodating and supportive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
by Lia Nissan Saratoga on 07/30/2025