Upstate Chrysler Dodge Jeep Ram
Customer Reviews of Upstate Chrysler Dodge Jeep Ram
Review type:
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by Garrett S on 06/09/2023The final strike was when they denied an inspection for needing urgent repairs which I knew and then verified weren’t needed. Confronted the manager with pics and didn’t even get an apology, just bs excuses. The first time was a factory… failure at 25k (on the truck I bought from them) to only get a service quote but zero support. They pray on folks that don’t know better or believe their scams to fill their service calendar.great price
by gary z on 04/08/2023got to where i wanted to be for my purchase and beyondGreat Dealership / Buying Experience
by MFBHEMI on 10/28/2019Working with Nickole and Kyle made this one of the very best purchasing experiences ever. This is my 4th Ram, 1st from Upstate and I don't see me going anywhere else at this point !Buying a jeep
by Vic66 on 08/15/2019Tim was very helpful and not pushy salesman. Enjoyed working with him to find my dream vehicle. Made the experience less stressful and worth it. thank youAmazing service
by Stacycolombo on 03/31/2019All my years shopping for a vehicle this was by far the best experience. The friendly customer service was phenomenal. It was quick and easy and everyone went out of their way to ensure I got exactly what I want within my price range… thank you again Tim Dellapetna and your awesome staff!Inspections and what repairs are needed
by George on 03/23/2019updated 03/29/2019Clear explanation of what needs to be taken care of.Service
by James on 03/27/2019Always courteous and friendly, explain to you in advance what needs to be repaired, try their best to complete on time1500 Ram
by Bernie on 03/19/2019good honest people, knew what they were talking aboutWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Upstate Chrysler Dodge Jeep Ram Team
Upstate Jeep Ram Chrysler
by Sherri on 03/06/2019updated 03/13/2019No pushy salesman. Relaxed atmosphere. All in all a great experience dealing with Upstate.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Upstate Chrysler Dodge Jeep Ram Team
Cooprative staff works well with customers!
by James on 03/11/2019Quick and easy arrangements to get recall work done. Staff worked with me very well to work with my schedule.We really appreciate your feedback, James. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wonât hesitate to reach out to us. Best, The Upstate Chrysler Dodge Jeep Ram Team
Biggest deal from smallest dealership
by mrefer13 on 02/22/2019Why shop anywhere other than Upstate Dodge/Jeep. Their prices couldn't be matched by the "BIG BOYS"! Tim Dellapenta was easy to work with without the feeling of being under the gun!Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, The Upstate Chrysler Dodge Jeep Ram Team
recall
by Arthur on 02/11/2019updated 02/18/2019Friendly service and the recall was fixed and done on timeArther, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, The Upstate Chrysler Dodge Jeep Ram Team
Appointment for Recall
by Martin on 02/06/2019updated 02/13/2019My appointment was on time, the service Manager took care of any and all of my questions. Within the time that he gave me, I was in and out within the 1 hr timeframe for the recall. I had a previous appt, but due to the weather, I was… able to reschedule within a few days.Martin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Upstate Chrysler Dodge Jeep Ram! If there is anything else we can do for you, please feel free to give us a call. Regards, The Upstate Chrysler Dodge Jeep Ram Team
2019 Wrangler
by DLawrence3 on 02/01/2019Sometimes customers show up with odd circumstances and requests, and I was one of those tougher customers Nickole Millette and the team at Upstate exceeded all expectations, could not be any happierHello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Nickole was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, The Upstate Chrysler Dodge Jeep Ram Team
Very Impressed
by Svwranch on 06/15/2018Thanks to my salesman Tim Dellapenta I walked into Upstate at approximately 9:30 and drove my 2019 Jeep Cherokee home at 3:00 pm the same day. I had a very pleasurable experience. Everyone was very easy to work with.Thank you for your review. We are happy to hear Tim and our team could provide you with a positive experience. Please don't hesitate to contact us if we can assist you with anything else. Take care! Upstate Chrysler Dodge Jeep RAM Team
Ram 3500 Diesel 2018
by PYoumans on 02/13/2018Thank you Craig, my salesman was of great help and did not push. I recommend this dealership to anyone looking for a good deal and willing to work with you. A+++++2017 Jeep Renegade
by Jeep2017 on 08/23/2017The purchasing experience was easy and no hassle. Tim Dellapenta was a low pressure sales person who let me make all of the choices and decisions in regards to the vehicle I had selected.Came through where others couldn't.
by BigJim610 on 12/21/2016Craig Crandall helped me through the entire process. Wasn't the least bit pushy or condescending like other dealerships I've dealt with. Was very patient with me as I bounced around looking for what suited me the best. I can almost… guarantee that my next purchase will be from Upstate Chrysler Dodge Jeep Ram.Great experience
by M4THyde on 09/15/2016Salesman Tim Dellapenta was very easy to talk to and did a great job getting us into our car.My Best Car-buying Experience Yet
by MKJeepJeep on 08/14/2016I traveled about 1.5 hours to get to this dealership - they had a model I wanted. I was not disappointed! Tim D. was the most informative salesperson I've ever talked to - he taught me about all the bells and whistles on my new car and… made it a very stress-free experience. I feel that I also got a great deal. I'll be back! This place is worth the trip.Terrific RAM Truck Experience
by horseman10 on 04/11/2016A knowledgeable sales staff did an excellent job locating the truck I needed. The dealer prep and service was also excellent. Extremely pleased with the truck so far. Would recommend a RAM vehicle for all my friends and relatives.
James, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, The Upstate Chrysler Dodge Jeep Ram Team
by dealerreply on 03/28/2019