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Lia Hyundai of Albany

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Customer Reviews of Lia Hyundai of Albany

4.8
Overall sales Rating
4.84 out of 5 stars(91)
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91 sales Reviews
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5 out of 5 starssales Rating

Totalled Replacement

by Mark on 04/22/2024

Second car in at Lia Hyundia 10 months. When bck to Wayn for great service with help from Mike. Made a stressful excperience of replacing our 10 month old Tucson that was totalled in accident smooth. Wayn is a great sales agent made process as enjyable as possible under circumstances as possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing

by Stephanie on 02/19/2024

Cassie Storm was amazing from start to finish no pushy sales or hassle great and amazing from start to finish and Emily in finance was also amazing from start to finish

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Shawn Vital

by V on 02/17/2024

Shawn Vital is easy informative and professional to deal with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

In with the old, out with the new

by Gil on 02/15/2024

After narrowing my choices to 3 top makers and models, I test drove the three, and without reserve I settled on the Hyundai Tucson SEL. I was looking for a quiet ride, AWD, roomy interior with ample cargo space and a GPS system. The Tucson checked all the boxes plus it combined a sturdy feeling and classy look that the other 2 lacked. With a top warranty and reliability rating that matches or exceeds the competition, it was an easy choice. I liked the ethnic diversity of the agency. There were no pressure tactics at any point. I got a very competitive trade in offer, and the price I wanted on the new car. My salesman, Shawn Vital, was very helpful and patient explaining any unfamiliar new accesories. The 35 mile ride home did not disappoint and gave me plenty of opportunity to enjoy the quiet interior and to get the feel of car. I have a good feeling about this car, and Im going to enjoy not poring through piles of specs and surveys to find my next car for a while.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

So happy with my new Palisades and the my experience with Lia Hyundai

by Barbie and Ken on 02/12/2024

I walked into Lia Hyundai not long before closing the other evening and was immediately met by Shawn Vital, a young salesman with a welcoming smile. I knew what I wanted to look at and hopefully test drive. I had some questions about the car and Shawn knew the answer to everything right off the top of his head. I was amazed. He didn’t need to refer to any handbooks. Working with Shawn was a delight. We handled everything quite quickly. I hate the game of negotiating when buying a car but with Shawn we managed to come to an agreement easily. He wanted to make this happen and worked with me. Two days later I had my car. Shawn made sure everything was ready for me. I know he will be there as a resource of support, should it be necessary during my lease of this car. Before I left, Shawn introduced me to the service department and showed me the entire facility. It’s the kind of place where one can relax and read while the car is in for service. I couldn’t be any happier for choosing to work with this dealership and by the luck of the draw, to have Shawn as my salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Great friendly store!

by Joe on 02/07/2024

Great store and awesome people to deal with! Karen was truly wonderful with helping me and Emily in finance and Haris the GM added such a nice personal touch and made me truly enjoy the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love my Hyundai!

by Penny C on 01/22/2024

Wayne Hopwood at Lia Hyundai is a first rate salesman. He was so helpful and responsive. I highly recommend asking for him by name. He will take care of you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing salesman

by Kelly on 12/27/2023

Wayne was by far the best salesman I have ever dealt with. He is very courteous and polite. He is also very friendly and knowledgeable. He took extra time to show us all features of the vehicle. We had some hiccups during our deal but I do not believe this was in any way Wayne's fault. In addition Lia did correct the issue and made it right.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service

by Purr on 12/21/2023

I had Cassie Storm help me with leasing a car and she was extremely helpful. She was very accommodating and willing to work with me to get what I was looking for within my budget. She made the overall experience of leasing a car painless, when it’s usually something I dread.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Excellent service

by Kaleena stewart on 12/14/2023

Very friendly, knowledgeable. Great sales man, Claudio! Recommend them as the best hyundai dealership in Albany.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fast, easy, and great experience

by Happy with the purchase on 11/02/2023

I can't say enough great things about this dealership. They gave me a great deal, and it was fast and excellent experience. I worked with Haris Bhatti and Cassie Storm, and they were both terrific. If you want a Hyundai, go here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience!!!

by Cindy on 10/21/2023

Shawn Vital made the experience incredibly easy!!! I love my new Tucson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Michael was the best !

by Jim on 10/13/2023

Very knowledgeable and customer friendly. Great experience, Lia’s definitely my dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Sales Person

by Happy Camper on 09/21/2023

Had the honor to work with Cassandra Storm at LIA HYUNDAI in sales. She is top notch. Didn’t try to push anything on me, asked me what I liked showed me what she had and moved everything along Drove home same day!! Very attentive on point with everything. Knew the answers to my questions and stayed on top of everything to keep process moving along to get me done and home. She was real and down to earth that’s what I liked the most.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Simply the best!!!

by Tiffany B on 09/12/2023

This was the best car buying experience I have ever had! The salesperson Karen Kingsley was simply amazing. Very knowledgeable about the car we wanted and answered every question without hesitation.most importantly she wasn’t pushy she let us set the pace for the sale. I would definitely buy from them again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Lia Hyundai review

by Joseph Bierman on 08/29/2023

Nice friendly sales service. Cassandra Storm and the sales manager were quite helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Santa Fe!!

by Kim on 08/22/2023

Cassandra Storm was excellent I expressed my concern about needed a vehicle to fit my 6ft boys in and she did her magic and found me something I love!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by Anthony on 07/31/2023

The salesperson, Claudio Montano, who I was with did amazing. They communicated very well and we’re able to help me get an idea of the ins and outs of the car and helped me to understand what I was getting into as someone who hasn’t gone through the process of financing a car before. Would definitely recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

SUPBERB SALES PERSON (CLAUDIO MONTANO)

by Joe St on 07/25/2023

Claudio greeted me with respect and consideration for what I was looking for. He handled every aspect of the sale professionally. I felt very comfortable with his knowledge of the company. You should have more salemen like him. Very honest and dedicated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Waiting for my oil change

by Theresa Ford on 07/23/2023

I have been a very pleased customer for years!! I believe this is my third or fourth brand new vehicle with this dealership. So far I have more likes than dislikes. Shane Dobert welcoming hospitality was very inviting. Thank you for answering questions I asked and directing me in the right direction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Car Sales Experience Ever

by 2 Car Special Customers on 07/01/2023

Wayne, my salesman was wonderful to work with. Emily from finance worked with him to help me get the best deal. I am so happy with my new car and the whole experience was wonderful. I look forward to doing business with them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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