Lia Hyundai of Albany
Customer Reviews of Lia Hyundai of Albany
Review type:
All in one day
2025 Tucson Hybrid
by Nancy Crewell on 11/25/2024Love this car. Cassandra Storm is a fantastic sales woman. Very knowledgeable and helpful during the whole process. I highly recommend her for any of your needs.Lia Service
by BMP875 on 10/31/2024Marcos Feller was awesome.Thank you for your terrific review of Marcos and the Lia Hyundai service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team.
Long distance satisfaction
by Steve on 10/15/2024My salesman, Justin Maxon made a long distance purchase easier than I expected. I have tried to go through this process before. It’s hard to find someone to engage you and help to get the deal done as much as possible remotely. He and the… team helped me get the very specific vehicle that I was looking for.Steve, your fantastic review says a lot about Justin and we think he totally deserves it. He's a gem. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new vehicle, from all of us at Lia Hyundai!
Marcos Feller is your feller
by Imthesandman on 10/04/2024Real nice guy, very knowledgeable and courteous and easy to talk to. Hope he sticks around, enjoyed working with Marcos so far.Thanks for letting us know Marcos provided you with a pleasant and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Hyundai!
Great price, great hemp from Karen Kingsley
by Slaydele on 09/18/2024Great prices, good selection of cars and Karen Kingsley was an excellent sales person.Slaydele, thank you for recognizing Karen's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Karen and the Lia Hyundai team may serve you.
That was Great “ HELP” from Karen!!! No hemp was purchased 😝
Good service. Waiting area is lacking.
by Lisa on 09/18/2024I’ve been a customer at Lia Hyundai since the early 2000’s. The service is always very good. Since the service waiting area has been updated, I haven’t liked waiting for my car. While the seating is comfortable, the tv is a waste. It is… permanently on an awful game show channel and is way too loud. Literally no one in the waiting area was watching it. It would be much nicer to just be able to hear the overhead music. Also, it’s nice having the coffee machine and water, but I miss the vending machine.Lisa, thank you for your continued business for the past many years. We appreciate your trust in our service team, and value your feedback on the updates we've made in our lounge. Your comments have been passed to our management team with regards to our focus on continuous improvement.
Friendly, clean and on time
by RB on 09/03/2024Estimates are good, work is finished timely and the staff are all friendly, the the dealership is clean.Thank you for your terrific review of the Lia Hyundai service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!
Great!
by Jean on 08/27/2024The dealer there is very friendly,very nice to answer questions,and let you know more you need !We're happy you enjoyed a helpful and thorough visit with us, Jean! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Hyundai for the best service!
Satisfied Customer
by Dan on 08/26/2024A very satisfying vehicle purchase coordinated by Wayne Hopwood. The whole process was efficiently completed in a matter of days with no problems or wasted time. I felt that my needs were always treated as a priority. Early in the process I… also had positive interactions with Nicholas Szakolczay before a seamless transfer of my transaction to Mr. Hopwood. I was very impressed with the teamwork displayed. Overall, a totally satisfying experience.Thank you for your outstanding feedback, Dan. We're delighted Wayne and Nicholas both provided exceptional service at every step in the process. Congrats on your new vehicle! We wish you all the best in your travels ahead, from everyone at Lia Hyundai.
Jim
by Jim k on 08/20/2024Mike Carpenter is a very professional, helpful and knowledgeable person. He is the reason I continue to come back to Lia Hyundai. Seems very conscious of my time of which he is very considerate to me. Keep up the good work Mike!Jim, thank you for recognizing Mike's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Mike and the Lia Hyundai team may serve you.
Thamks
by Paul on 08/03/2024updated 08/14/2024Thanks for the usual; excellent service and communications. Car runs good. Usual excellent service my Michael Carpenter.Paul, thank you for telling us the highlights of your service visit with Michael! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!
Quick!
by Bonnie on 08/14/2024This my 3rd car with Lia. Love the sales and service! Recently had service done. I was able to schedule online for next day service. Devin Bradt was very helpful and my service was completed in less than an hour. You guys and gals are the… best. Thanx!We're glad Devin and our service team made your day a little easier by being efficient, Bonnie. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Devin makes Lia look like Heaven
by Pistol on 08/06/2024Devin Bradt was extremely polite and professional. He is an asset to Lia.Pistol, thanks for letting us know Devin and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!
Yearly inspection
by Matt on 07/12/2024John King was kind and accommodating. He reviewed my car information and informed me of Hyundai recommended services at 15,000 miles (fule injector cleaning, cabin and engine filter replacements) while clearly relaying that they were… recommended and not required and allowed me to choose which, if any, to have done. Service was fast and was followed by a complimentary carwash. Great experience overall.Matt, thank you for your trust in our service team! We're happy John provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Venue service
by Donna on 07/10/2024Dealership is very clean. Associates are friendly and keep you up to date as to how the service is going Service was done quickly Timothy Frank greeted me upon arrival and went thru all the services my car should have at this mileage… but did not pressure me into doing everythingWe're glad Timothy made your day a little easier by being accommodating and helpful. Thanks so much for your positive feedback on this experience, Donna. We look forward to your next visit with us!
Professional and very courteous staff
by James Barry on 07/08/2024Recently I had to return (again) to Lia Hyundai of Albany with my vehicle. There is no other Service Technician Representative besides Michael Carpenter that I would rather deal with. As soon as called and I notified of him of my problem,… he immediately scheduled me to return the vehicle to him and he worked behind the scenes with Hyundai Management on my Engine Malfunction for more than the 6th time!! Mike Carpenter, has ALWAYS gone above and beyond to address and attenpt to correct the many problems with my car engine.James, thank you for taking a moment to share positive feedback on Mike. We truly appreciate hearing from people who have been helped by our amazing team. Thanks for choosing Lia Hyundai!
KK did her thing
by Troy Rhodes on 06/13/2024I loved every thing about my experience at Lia Karen Kingsley made my experience what it was she was super knowledgeable and explained step by step the process she assured me that she was going to take care of me and she went above and… beyond I will definitely recommend folks to her and I will definitely use her again for my next purchaseTroy, we truly appreciate your awesome review and recommendation of Karen! Thank you for sharing your experience with us. Congratulations on your new vehicle! Best wishes for amazing summer travels, from the whole team at Lia Hyundai.
Quick and Easy
by Pete on 06/13/2024Lia technicians did a full oil change and alignment in an hour. Super easy to schedule an appointment, and great service.Pete, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Hyundai!
In and out
by Frank Orlando on 06/02/2024Tim Frank very accurate and attentive to my concerns.very helpful. An asset to Lia businessFrank, thank you for your 5-star rating! We are so glad tat Tim provided you with quality and efficient service. He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.
Great people
Thank you, Mike!
by HK on 05/26/2024Mike Carpenter was very friendly, explained things well, and was professional. He recommended appropriate maintenance service for my 12 year old Veloster and also let me know of a possible recall. With the service I got from here, many… people actually think my car is new! I'm sure it will run smooth for a lot more years!HK, thank you for reporting on the exceptional work Mike and our service team did for you! It is always our pleasure to help you keep your Veloster in shape. Thanks for choosing Lia Hyundai!
Frankly Outstanding
by Ron G on 05/16/2024We were really impressed by Timothy Frank at Lia Hyundai in Albany. We dropped the car off using the after-hours drop box, and Tim got back to us first thing the next morning. I had a few questions and he responded right away. He also took… the time to speak with us when we came to pick up the car. Great service! Quick response! We wish our OTHER car dealership could do the same.We're glad Timothy made your day a little easier by being efficient and responsive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Hyundai Tucson
Hyundai Santa Fe
Hyundai IONIQ 5
Congratulations on your new Tucson Hybrid, Nancy! We're thrilled you enjoyed a pleasant and supportive buying experience with Cassandra, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Lia Hyundai!
by Lia Hyundai of Albany on 12/04/2024