DePaula Chevrolet
Customer Reviews of DePaula Chevrolet
Review type:
Genuinely focused on the customers needs.
by Mrcswlg on 03/18/2025updated 03/27/2025Excellent buying experience. Highly recommend.Ease of Colorado purchase
by PottersChevy on 11/22/2024updated 12/03/2024My Sales person George Dejesus and I worked together on smartest option for me. He helped the process be as easy as it can. Very happy with purchase.Thank you for your wonderful review! I am thrilled to hear that George provided you with a seamless car-buying experience and helped you find the smartest option for your needs. At DePaula Chevrolet, we strive to make the car-buying process as easy and enjoyable as possible and are glad this was the case for you. We appreciate your business and hope to see you again soon! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Chevy DePaula - Albany NY
by S. Aldi on 05/14/2024During my Chevy Trax purchasing process with DePaula Chevrolet, I dealt with a total of 6 people. Ava, Robert, Lauren, Dan, Steve & Jay. All of them were very helpful and communicative along the way. They were knowledgeable, professional… and patient. During this time I was working with 4 Chevy dealerships (Mohawk, DePaula, DeNooyer and Mangino) and they were far and above the best facility to deal with. When the time comes they will be my first choice for another new vehicle (although I hope my Trax lasts me a long while), and I would highly recommend them to anyone who asks. As my direct sales person, Dan was great to work with and deserved that Championship belt that I saw in his office!! Thanks again to all of you. It's not easy spending that much money on something especially when it will depreciate so quickly but at least the process along the way made it easier to do. Thank you!Thank you for choosing DePaula Chevrolet! I am thrilled to hear about your positive experience with Ava, Robert, Lauren, Dan, Steve, and Jay. I am delighted that they provided you with exceptional service and made your Chevy Trax purchasing process smooth. I appreciate your recommendation and look forward to assisting you in the future. Enjoy your new Trax, and thank you for your trust in us! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Car Purchase
by Elizabeth on 03/15/2024I love Dealing with DePaula Chevy & William MaGee. he is the best. Very personable and always follows up with you after you purchase your car. He's not just a "okay thanks bye" type of a guy.Elizabeth, thank you for taking the time to share your feedback regarding your experience at DePaula Chevrolet, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Seal the deal.
by Huntsman on 12/12/2023Sales, and financing staff provide the customer with all the options to make the purchasing experience a pleasurable one.Huntsman, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Great experience
by gsdb2018 on 02/27/2023Definitely one of the best car buying experiences I have ever had. I mostly dealt with Younas a sales manager by phone, email and text as I live an hour away and Depaula was the only dealer in the entire area with the Silverado High Country… I was wanting. I went to pickup the truck the next day and would say I was only at the dealership for an hour or a little less and that included the time it took my salesman Marc Murphy to show me the features of the truck and setup Onstar. Younas and Marc were both outstanding and I appreciated them making this the EASIEST car buying Experience I have ever had. They set up financing for me, made sure I got every discount from GM and their dealership, and arranged financing. I have owned many cars and I truly have not had such an easy process as this, even with past luxury brands.... Great job!We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Best of the Best
by BTCAM23 on 01/19/2023Depaula is an exceptional experience. They are in rarified air of an actual car dealership that is pleasant to deal with. Iwill purchase again.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
2022 Silverado LT Trail Boss
by Robert Vogel on 12/28/2022Allison R. was wonderful to work with. The truck I got was back ordered but she kept me overly informed every step of the way. When the truck arrived she made the process quick and painless. 10/10 recommend!Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Allison does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Paul Latino
by Platino711 on 07/12/2021Excellent sales no pressures made u feel at home. Would highly recommend DePaula for your next carWe are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Easy and no pressure
by Patrick on 08/19/2019This was the easiest and most hassle free car buying experience I have ever had. No pressure or low balling on my trade, pretty much spot on along the lines on KBB,EDMUNDS.COM,and a few in person trade estimates at competing dealers. New… vehicle was best priced in 100 mile radius (trust me, I checked before going a 90 mile drive from where I live) Jose in sales was very professional, as was Jim in fiance. I have already recommended this dealer & auto group to my family, and have already had an Aunt and Uncle purchase a vehicle 2 days after I did.Thank you for taking the time to write about your experience. It's great to know Jim and Jose were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Beware of Unpurchased Items
by KellyD on 03/05/2019Beware of unpurchased items at sale! The finance manager George quoted us a high interest rate (although they had already run credit and knew we had excellent credit) We agreed to an extended warranty at a "discounted" payment at this… high rate. Well you can imagine our surprise when we showed up with interest rate 1.7% better - but payment was exactly the same! It turns out the discount he have us on extended warranty was gone and increased and he actually added on another service that we didn't buy to get to the payment that was quoted at the higher rate. Our payment should have been lower by $25 because of the lower interested rate. I can only imagine how often they do this to people who don't understand and only remember what "payment" they were quoted. Completely unethical dealership. STAY AWAY!!!!Thank you for sharing this review regarding your experience with us. Iâd like to discuss this with you further if you could please contact me at your earliest convenience.
Very professional
by ThomasBerg on 02/07/2018Very professional. As someone who has bought multiple cars in the past this has been the most enjoyable by far. DePaula is 2nd to none!Thank you for taking the time to leave us your feedback! We appreciate your review and hope to work with you in the future!
A++ service
by Mommaeof3 on 01/22/2018Chris Terry went above and beyond to find us the perfect Suburban. We looked at several cars, talked options, searched all around US and kept in constant communication throughout the entire process. He made this a great experience! We had… several things that had to align to make the sale happen and he made sure it went off without a hitch.Thank you for much for leaving your review of Chris. We're glad you found the perfect Suburban and had a fantastic experience at the dealership. We appreciate your feedback and hope to work with you in the future. Thanks for choosing DePaula Chevrolet!
Pleasant Surprise
by phana24jg on 12/28/2017I purchased a Kia Optima from Chris Lambert at DePaula Chevy after my Kia Forte was totaled. Appts were kept, paperwork delivered on time, and the sales manager game bs was kept to a minimum. Chris was knowledgeable, helpful, and when he… didn't have the answer, did not bs me, but in a few clicks had the answer. Chris and DePaula were very good about holding the car for me since the insurance company responsible for reimbursing me took forever to generate a reasonable offer. They also found better financing than I expected.Congrats on your Kia Optima! Thank you for taking the time to leave us a great review, and high rating. We appreciate your feedback and hope to work with you again in the future. Thanks for choosing DePaula Chevrolet!
Ask for Damien DeDonatis!!
by AmberRose on 12/23/2017I had the most enjoyable car buying experience, thanks to Damien DeDonatis and his team! Damien was incredibly outgoing, informative and caring! He took the time to help figure out what vehicle was right for me. I couldn't be more happy… with the outcome. He made a potentially intimidating experience, incredibly exciting and stress free. I will definitely return to DePaul Chevrolet for my next vehicle. If you're considering buying a vehicle, go see Damien and his team!!Thank you for your stellar review of Damien! We appreciate you taking the time to leave such well thought-out feedback and hope to work with you again in the future. Thank you for your time and for choosing DePaula Chevrolet!
DEPAULA GOES THE EXTRA MILE FOR COMPLETE CUSTOMER SATISFACTION
by FLOYDMICHAEL on 12/17/2017updated 12/26/2017DePaula Cheverolet went the extra mile to ensure I was completely satisfied with my 2017 Tahoe Premier. The sales team lead by Bob Leonard and Younas Dawood were involved with every detail of my trade in transaction and on time delivery of… my new SUV purchase. This dealership is a well oiled machine from sales to service and I would highly recommend them for your next purchased. Floyd Duffy Clifton Park, NYThank you for your review. At DePaula Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Kind regards, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
Chris horn
by Stella777 on 11/23/2017Chris horn is an amazing sales person , my family and I have bought all our cars from him, he does go the extra mile!Thank you for your kind words about Chris and for taking the time to leave a review! We appreciate your feedback and hope you'll work with Chris and us again in the future!
Wowzers!
by DonnaTw on 09/21/2017I am very happy with the purchase of my Chevy Cruze. I love this car! Thanks to John Clay and his wonderful team of knowledgeable professionals, my experience at Depaula was the best. I have never experienced a dealership like Depaula. They… are not in the business of just getting your money. They will fight for you to get you the best deal possible. I really cant say enough great things here. They truly are the best in the area. Don't even think about it, just go see John Clay. He will get you in your new vehicle easy. I will definitely be back for my next vehicle and recommend Depaula to all of my friends and family. Thank you so much.Congratulations on your Chevy Cruze, Donna! We appreciate your review of John Clay and of the dealership as a whole. We look forward to working with you again and thank you sincerely for choosing DePaula Chevrolet!
A well oiled machine!
by dwightshanna on 08/30/2017DePaula and specifically Dennis Miller provided exceptional service - all of the details went smoothly and quickly! Great job!We're glad Dennis was able to make your experience great! Thanks for choosing DePaula Chevrolet!
Jose Caffil and DePaula Chevy are a great team.
by MattHeitker on 08/02/2017Jose was patient with me, found me a great truck. All the features I needed. And then a fantastic price and trade in. Jose is the best!We are always here to find the perfect vehicle for you! Thank you for leaving us a review and for choosing DePaula Chevrolet!
New driver
by Mooseymom on 07/17/2017Depaula was very user friendly. The sales person answered my questions and guided me through the buying process since this my very first vehicle. During the test drive. Damien made sure I was comfortable and confident in the trax. I had a… great experience at depaula.Your experience matters to us greatly and we appreciate you taking time to share yours. We look forward to working with you again in the future!
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Malibu
Thank you for your kind words! We're thrilled to hear you had an excellent buying experience at DePaula Chevrolet. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
by DePaula Chevrolet on 03/27/2025