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Customer Reviews of Mercedes-Benz of Caldwell

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73 sales reviews
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  • Honest and professional service!

    5 out of 5 starsby Kibreab Belay on 01/04/2021
    updated 01/11/2021

    We leased an SUV car from this dealership last week and the whole process was done in such a professional and honest way. We feel that we were given all the information we needed to know before we make our final decisions. We were also given a number of options and We didn't feel pressured in any way. The whole experience was satisfying! We would definitely refer this dealership to others.

  • Sale

    5 out of 5 starsby Jonathan Murphy on 12/31/2020

    Excellent service provided by our salesman Jonathan Murphy. He made our experience pleasant and accommodating. We are very happy with our new vehicle.

  • Exceptional Experience

    5 out of 5 starsby MaryP on 10/03/2020

    I experienced a smooth transaction and my very best in buying cars. My salesperson, Camilla, was knowledgeable and took care of everything from test drive to the final paperwork. She made a happy customer out of me!

  • Sales experience

    5 out of 5 starsby MZ on 08/31/2020

    Dignified honest and friendly

  • Great experience

    5 out of 5 starsby Donna on 08/26/2020

    Mercedes of Caldwell has the best customer service. The gentlemans assisting me were nothing below amazing. Mr. Port as well explained to me in detail all components of the lease since this was my first lease. If I can provide a score of greater than 10/10 I would. Can’t wait to work with them in the future as well as recommend them to family and friends.

  • Mr

    5 out of 5 starsby Michael on 08/14/2020

    From initial test drive through delivery this was a smooth transaction. Our sales person was above and beyond expectations; knowledgable, accommodating to our schedule and professional.

  • Well

    5 out of 5 starsby Barbara on 08/01/2020

    Mr.Ben is nice helpful organized person best salesman thank you
  • Fantastic dealership and experience

    5 out of 5 starsby Eric Lozauskas on 08/01/2020

    I worked with Mercedes-Benz of Caldwell for finding my new car. They searched their systems and inventory at nearby dealerships and were able to find a car meeting the specs and options that I wanted. They made the entire process easy, and I got a wonderful deal. I’ve been a customer of MB of Caldwell since it was formerly Globe Motor Car, and though times may change, the brand new dealership is gorgeous and inviting. My sales rep Jim Sangemino is fantastic to work with and I highly recommend going to MB of Caldwell for your next car! Thanks everyone, I’m loving my 2020 GLC300!
  • New Lease on GLE 350

    5 out of 5 starsby Mark Maione on 07/22/2020

    Everything was great and easy. Brian and Warren were easy to work with. Brian made sure to take extra time to show my wife all bells and whistles within the new car.
  • Excellent experience

    5 out of 5 starsby MogulMom on 06/10/2020

    Acquiring a new vehicle under lockdown shouldn't have been this easy but it was- the team here was excellent, it was swift, the deal was right and they made it seamless.
  • Buying Experience

    5 out of 5 starsby E Dean on 06/04/2020

    I have nothing but high praise for sales person Gene Santini. He was personable, attentive, reachable, and very professional. I bought my vehicle on line, it arrives this Saturday. Mr. Santini made this process easy and responded quickly and aptly to my requests. I thank him.
  • Camilla went above and beyond!

    5 out of 5 starsby Deanna on 06/03/2020

    Camilla was a great sales woman my experience was wonderful she truly went above and beyond
  • Purchase

    5 out of 5 starsby Tracey on 05/23/2020
    updated 06/01/2020

    The most smoothest car purchase that I ever made. My sales representative Camilla was great and she the process so seamless.
  • Very Honest , Respectful and Professional

    5 out of 5 starsby Nart Asaad on 05/19/2020

    My experience with Mercedes-Benz of Caldwell was very impressive , they never let me down , i have been dealing with them for years and they always go above and beyond. but the most important part is they are very honest , you can trust their advice and you will never regret it.
  • Considerate and helpful.

    5 out of 5 starsby Asatisfiedcustomer on 01/21/2020

    Elvis was very helpful and explained everything to us. And he was not pushy. We took out time to make a decision, and he was very considerate about keeping us informed, but not trying to get us to move in a certain way.
  • Sales

    5 out of 5 starsby Camilla on 12/17/2019
    updated 12/26/2019

    Both Oscar and Camilla were very courteous, knowledge able and extremely helpful in answering my questions. It was a pleasure working with both of them during my lease.
  • purchase experience

    5 out of 5 starsby szwed on 12/08/2019

    overall great experience in dealing with manager and salesman. A personal/friendly interaction was maintained.
  • Courteous , Polite and Efficient

    5 out of 5 starsby BRAVO on 12/04/2019

    I recently purchased a 2020 G Wagon from Caldwell Mercedes. Everyone I came into contact with was professional and courteous . I highly recommend this facility.
  • Able to close a deal in one day at the terms we wanted

    5 out of 5 starsby Danny on 12/02/2019

    Everything was smooth and was handled efficiently.
  • An awesome experience!

    5 out of 5 starsby Jay on 11/07/2019

    I had a great experience at Caldwell Mercedes. The car is awesome and the service was superior. With the help of Sean McCormack, I received everything I needed. What a great experience!
  • Mrs

    5 out of 5 starsby Jachera on 10/30/2019

    Brian Teixeira was wonderful, not pushy a pleasure to work with.

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