Lincoln of Wayne
Customer Reviews of Lincoln of Wayne
Review type:
Amazing dealership
Amazing dealership
by Leiha R on 07/04/2023Amazing dealership and had a great experience. They made it so easy and everyone there was extremely nice. I would absolutely buy another car at Wayne Lincoln.So You want to buy a vehicle at Lincoln of Wayne
by brannin on 03/15/2023First and for most I would like to say thanks to Lincoln of Wayne for giving me and my family a wonderful experience at a dealership. Everyone at the dealership was so welcoming and made us feel at home. A special thanks goes out to Hayden… Begnoche for his work on the deal. He was a big part of us deciding to fly from TN to NJ to purchase the Navigator. Hayden is an asset to Lincoln of Wayne. I will not hesitate to give them a shout next time I or my company needs a vehicle.Lincoln ln of Wayne
by Dr. Bones on 12/28/2022If you’re looking to purchase or lease a Lincoln, Lincoln oh Wayne is the place to be. Sales, service and management treat you with the utmost respect and professionalism. I just leased my 6th Lincoln with them as well as referring family… and friends to them. You will not be disappointed. Check them out!!!Thank you for the continued support and friendship! We are very grateful to have you be part of our Lincoln of Wayne family! With gratitude Peter Spina Jr - EVP & GM Lincoln of Wayne & Ramsey 973-696-9700 x7226
Good experience
by Mark201731 on 04/27/2018updated 05/21/2018Good service. Good communication. Overall good experience. Will recommend.Thank you for the 5 stars and the positive feedback. We appreciate your support and willingness to recommend us moving forward! We feel that is the biggest compliment of all. :) Enjoy life Peter Spina Jr - General Manager 973-696-9700 x7226
A good experience
by bmcauley on 04/02/2018Thet went the extra mile to be sure I was Satisfied.Thank you so much for the feedback and for the 5 stars! It is truly an honor to be able to help you. Thank you for joining the Lincoln of Wayne family. We are always here for you! Thank you & enjoy life Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226
Dishonest Unethical Practices
by defectlincoln on 01/18/2018[non-permissible content removed] Most unethical dealership ever dealt with. Complete [non-permissible content removed] . DO not buy CPO, they hide service records and repairs. Blame the customer when they cannot fix the problems.… Literally lied that I purposely tried to hurt their technicians by remote starting the car (not possible according to their procedures).Oil Change
by diputs88 on 11/04/2017Dealership is very courteous and mindful of attention to details.Thank you for the feedback and for the 5 Stars! We are happy to hear your Service visit with us went well... We hope to see you soon! Enjoy Life Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226
SHOULD BE CALLED [non-permissible content removed]
by DefectLincoln on 10/25/2017LOW (a most appropriate acronym) sold me a defective car and rather than help me (like they were saying to my face, again how low) they did the opposite behind my back. They completed warranty repair work and did not document the repairs.… They picked up my vehicle at my home and did not provide any paperwork and denied they completed repairs on it. They did not properly record service and warranty work and denied over and over there was a computer record of repairs (OASIS report every owner can obtain) When I would receive service records there would be complaints and fixes omitted. When I asked it be corrected it was always the record is closed out - we cannot add it now. They hide repairs and complaints this way, I would seriously think twice before purchasing anything CPO from them. They like to hide repairs and defects. -There are much more lies and parts of the story but I will only post what I can show documentation for. [HTML removed] Lincoln of Wayne promised they would do everything they could to help me with a lemon law case but when that time came it was obvious that they did exactly the opposite behind my back. They helped Ford hide their defective unsafe car and stick me and my family with it. If nothing was wrong with my car why go to such lengths to lie? From the minute we reported the problem we were looked at and treated like liars instead of customers that needed help. Worse than not helping at all Lincoln of Wayne - looked me in the eye and assured me they were doing everything they could to help me and my family. And what did I do to deserve this? I did nothing to these people but give them my business. All I wanted was a car I could drive like your other customers. Anyone whose brand new car was having problems (like mine) would be upset and want it to be fixed. I did not manufacture this car, its not my fault. If nothing was wrong (with the car as you claimed) why all the hiding and lies? What you put me and my family through over this is just wrong. Not to mention the potential safety risk. Absolutely #despicable Maybe they can pat themselves on the back for treating the customers they DONT sell defective cars to great, but I guess those of us with problems are told to part ways. As long as you profit from the sale I guess. It could have been you to pick this car off their lot, consider yourself lucky. Beware most reviews for LOW are employees, relatives, and friends. They arent all they appear to be. . [non-permissible content removed]Mrs. Moretti, I am so sorry to see that this is your position after all we have done for you. In regards to the exterior damage on your vehicle, numerous professionals have determined that this damage was caused by exterior road debris. Even in light of that I approved thousands of dollars of paint repair, part replacement, and wheel repair as a good will gesture. We had discussed that if your driving patterns didn't change we would find ourselves in the same position. There were scuff and scratch marks and rocks and pebbles all over. There aren't many vehicles in the market that are impervious to scratches and chips from excessive roads debris such as what we found evidence of on your MKC. In terms of any electrical or mechanical concerns with your vehicle, we were not the only Lincoln dealership to look into your claims. In addition to multiple Lincoln dealerships, the Certified Field Service Engineer and Lincoln Motor Company determined your vehicle did not qualify for replacement. I had even offered to simply buy your vehicle back when we originally spoke because I felt that you might be happier looking into a different model or possibly a different brand. You declined this offer. We do stand behind our vehicles and our clients. I left a message earlier - Feel free to contact me personally anytime to discuss. Peter Spina Jr- General Manager Lincoln of Wayne 973-696-9700 x 7226
Lincoln of Wayne
by Bobcoss on 09/01/2017updated 09/15/2017The pick up and delivery service was such a smooth process. Everything was done quickly and car was returned quickly after repairs were done.Lincoln of Wayne is THE BEST!
by Doubleii on 07/17/2017updated 07/27/2017Buying a car from you was effortless and smooth! Ferdinand made the process enjoyable and guilt-free! Thank you for having such quality staff at Lincoln of Wayne! This was my 2nd purchase from you and it won't be my last!Hello! I am so happy to hear of your positive experience with our Pick Up and Delivery service. Our goal is to make your Lincoln ownership experience an effortless one! We are always here for all your automotive needs! Enjoy Life Peter Spina Jr - General Manager 973-696-9700 x7226 Lincoln of Wayne
Lincoln of Wayne us the best!!!
by brf1734 on 06/06/2017updated 06/19/2017The pick up of my car for service and also the return when completed was very helpful as I did not have to leave work as a result.Thank you for the 5 stars and the positive review! I am so happy to hear that our team was able to assist with our Pick-Up and Delivery services. We keep an entire fleet of new model Lincolns just for this and offer it now on all 2015 Models and newer! We want owning a Lincoln to be effortless for our clients and our Sales and Service team do everything with this in mind. Enjoy Life Peter Spina J r - General Manager Lincoln of Wayne 973-696-9700 x7226
Top Notch Service
by mtmosher on 06/02/2017A real Class Act.! After years of being treated like a number from Ford dealers, I have returned to Lincoln. Not sure why I left. They really make you feel like part of the family. Perfect communication and handling of all warranty… issues that were taken care of on my MKX.We set high expectations for ourselves so its gratifying to hear you had a great experience with us. Thanks again for your business! Take care! Regards, Peter Spina Jr - GM (973) 696-9700 x7226
Service Visit
by Irestivo on 04/25/2017updated 05/05/2017I absolutely enjoy the overall experience. The team at Lincoln makes the customer feel comfortable. They are fast and easy to deal with. Truly a great experience.We really appreciate your feedback! We hope to be of service to you again! Take care!
Happy customer
by dorenev on 04/05/2017updated 04/18/2017Prompt courteous friendly service was provided. Nick gave me frequent updates on my car status and what work needed to be done. My car is running great again. Thanks Lincoln of Wayne.We're glad to hear your vehicle is back to its optimum running condition again! Please let us know if there is anything else we can do for you. Safe travels! Regards, Peter Spina Jr - GM (973) 696-9700 x7226
Great service
by ascimeca905 on 04/05/2017updated 04/18/2017Everyone is very nice, friendly and attentively to your concerns.We really appreciate your feedback! At Lincoln of Wayne, we value our customers and we look forward to seeing you on your next visit. Take care!
Paul Koch
by Ludwigemster on 03/15/2017updated 03/28/2017Great service - courteous and efficient - the car is as good as new - thanksIt is great to hear that everything was completed to your satisfaction. We strive to maintain excellent client relations, so please let us know if there is anything else we can do for you. Regards, Peter Spina Jr - GM (973) 696-9700 x7226
Lincoln of Wayne
by LorenP340 on 03/18/2017updated 03/28/2017Lincoln of Wayne has great service! Love my car:) I I would recommend this dealership,Referrals are the best kind of compliment! Thank you again for choosing Lincoln of Wayne for all your vehicle needs! Regards, Peter Spina Jr - GM (973) 696-9700 x7226
A Pleasant Customer Experirnce
by Mark201731 on 01/03/2017Buying a new automobile can be a stressful experience. This wasn't the case with our purchase of the 2017 Lincoln MKX. Our Client Advisor (Curtis Miezeiewski) listened carefully to our needs, preferences and expectations. He provided… knowledgeable and beneficial guidance throughout the transaction. Participation by Peter Spina Jr was a "plus."Blue ribbon service
by NJ151MKC on 12/23/2016updated 01/02/2017From start to finish, excelkent customer service was provided. Thank you for the coffee and pastry.Wonderful experience
by jjones9463 on 10/18/2016updated 10/30/2016Great experience, fair pricing, Excellent car. Great salesman - VinExcellent
by sunbaybee on 10/16/2016I had a great experience buying my truck from this dealership. Everyone was very nice and helpful. I would truly recommend this dealership to anyone I know.
Lincoln Corsair
Lincoln Nautilus
Lincoln Aviator
Thank you so much for your kind words and positive feedback. I am so pleased to hear that Hayden was able to make your experience with us a positive one. He is very dedicated to our brand and our guest experience! We appreciate you coming all that way. We know you passed many Lincoln retailers to ge t to us. We promise to always make it worth the trip! :) Congratulations on your Navigator. With Gratitude Peter Spina Jr - EVP & GM Lincoln - Wayne & Ramsey 973-696-9700 x7226
by Peter Spina Jr on 03/20/2023