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Customer Reviews of Ramsey Subaru

Review type:

Overall rating

4.6
4.63 out of 5 stars

(16 reviews)


Customer recommendations:

Yes (15)|No (1)

Great customer service!

5 out of 5 starsby anonymous on 05/03/2025

Alex and staff are friendly and responsive, as well as trustworthy. This is my 4th Subaru from Alex and Ramsey Subaru.
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The following reviews are more than two years old. They are not included in the overall rating.
64 reviews
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  • Made it easy

    5 out of 5 starsby D Norrell on 10/12/2021

    Friendly and helpful team.
  • Great dealership!

    5 out of 5 starsby Greg wolk on 08/17/2021

    Great service and friendly staff! Best deals around!
  • Repeat Customer

    5 out of 5 starsby Brooklyn Repeat Customer on 08/17/2021

    Couldnt have made the car buying process easier!
  • Very Easy Car Lease Process

    5 out of 5 starsby FoundMyForester on 05/17/2021

    My recent lease experience at Ramsey Subaru was a very quick and easy process. Alex was great to work with, and everyone else along the way was knowledgeable and professional as well. Would definitely recommend Ramsey Subaru.
  • 10 Out of 10

    5 out of 5 starsby Catskills NY on 12/03/2020

    I bought a 2021 Outback from Ramsey. Great price on the new car, great price on my trade in, and especially very efficient and courteous staff, all made me overlook various dealers closer to my house. Alex, in particular, was very helpful.
  • Great overall experience

    5 out of 5 starsby Brian on 11/17/2020

    Very easy to stop in, look at and purchase the car. Their financing was a great rate, snd vehicle pickup was very well organized too.
  • Ramsey Subaru Sales Review

    5 out of 5 starsby Rustogi on 10/20/2020

    Excellent experience when leasing a 2020 Legacy. Will definitely lease/buy again from Ramsey Subaru. Definitely recommend Ramsey Subaru to anyone looking to lease/buy a Subaru. Hands down a 5 star experience! Thank you!
  • Outstanding customer service.

    5 out of 5 starsby Outstanding customer service on 07/22/2020

    At the heart off the pandemic, I leased a new care from Alex. The customer service was excellent - quick and efficient. I felt safe though out the entire process. I love my new Crosstrek
  • Great experience with the salesperson at Ramsey

    5 out of 5 starsby Great experience at Ramsey Sub on 07/22/2020

    Alex Petrushin was extremely helpful and accommodating, especially since it was during a pandemic. He made the car buying experience super smooth, easy and pleasant. I will definitely be back to Ramsey Subaru as soon as I need another vehicle.
  • New auto purchase

    5 out of 5 starsby New auto purchase on 01/06/2020

    Buying from Ramsey Subaru was a nice experience. Alex the sales rep. Was very helpful and what I liked best was no pressure to buy. Dave who showed us all the displays on the car was also very helpful and took the time to explain everything
  • Excellent service

    5 out of 5 starsby Larry on 12/04/2019

    Buying a vehicle at Ramsey Subaru was quick and enjoyable. The employees there are extremely professional. The price of my Crosstrek was better than I could find at New York Dealerships.
  • Excellent Experience - Pleasantly Surprised

    5 out of 5 starsby Mike D on 11/08/2019

    I was looking to lease a new Crosstrek to replace my expiring Crosstrek lease. My existing dealer was not willing to work with me nor seemed very interested to retain my business. I ended up talking to Ramsey Subaru and they were excellent - very responsive and interested in earning new business so I end up going with Ramsey Subaru. I worked with Alex P and he was great as was the rest of the staff I interacted with. The whole process was a very pleasant experience, quick and efficient and they did everything they said they would. Would highly recommend Alex P and Ramsey Subaru. Thanks everyone!
  • New Subaru impreza

    5 out of 5 starsby New Impreza 2019 on 10/15/2019
    updated 10/24/2019

    Process was efficient. We ordered a vehicle as inventory was minimal. In the end, the process went smoothly.
  • Ramsey customer

    5 out of 5 starsby Ramsey customer on 10/15/2019

    Happy that ramsey had the deal they promised me.
  • Excellent service

    5 out of 5 starsby Mike on 09/09/2019
    updated 09/16/2019

    Ramsey Subaru made the car buying experience the easiest possible. Alex was a huge help and the rest of the team provided a great overview of my new vehicle’s capabilities.
  • Fantastic service

    5 out of 5 starsby EdithW on 09/10/2019

    We worked with Alex Petrushin who was incredibly capable and helpful in dealing with our challenging requirements. I would recommend him and this dealership to anyone.
  • Just for an Oil change .... and was treated like a star

    5 out of 5 starsby Ant1nine on 04/17/2019

    As soon as I pulled in the express service lane I felt like a ⭐️. Two people were approaching the car and I did not even put it in park. One of them being Danielle, the other kid I remember because he helped me with my wife's car I'm sure his name was Rob. Well Danielle's been great , welcoming ,very informative and professional. This is my second time here and the staff in all have been great. Thank you guys it's been a pleasure ever since I set foot in sales.
  • Thanks!

    5 out of 5 starsby Firekeeker10 on 03/20/2019

    Kathleen Jergensen was very helpful and well versed in the features within the car... easy process. Thank you :)
  • Don’t trust

    1 out of 5 starsby Drew64 on 02/18/2019

    I’m went to Ramsey Subaru after visiting another dealer first. Went to compare prices. The first sales,girl I saw was very good. Gave me prices on two trims with different options. The prices were pretty good so I asked her via e mail if tax and fees were in the prices. She stated that Alex would be handeling the deal going forward. I e mailed him a got a confusing e mail back. Then went back to talk about trade in and numbers. I was offered 500 below blue book value for my old Forester. Alex telling me it would just go for parts as mileage too high. Was at 153000. Granted I already had a price for trade in from other dealer which was 2300. Also had price of car I was going to negotiate. Alex was not very much into this sale. Just told me he could get any car I wanted as large dealership. I went back to first dealer and negotiated a little more and finally put a deposit down. To this day still never heard back from ra,set subaru. Usually a dealer will follow up but nothing. Shows me dosen t care.
  • Amazing Experience

    5 out of 5 starsby Salina3 on 02/14/2019

    I had an amazing experience at Ramsey Subaru. The sales manager Josh made sure I was completely comfortable with the purchase of my new vehicle and he took the time to go over everything with me. The assistant sales manager Alex also made sure that I was comfortable with my new vehicle during the pick up problem. The entire experience from start to finish was perfect! Thank you!
  • Very poor

    1 out of 5 starsby Moshe on 01/26/2019
    updated 02/01/2019

    If you enjoy the "sales Manager game" go there. If you want a responsive honorable dealership, go to Liberty Subaru. Ramsey subaru sales is not responsive has very poor customer service and did not treat me fairly. Stay away.
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