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Customer Reviews of Toyota World of Newton

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The following reviews are more than two years old. They are not included in the overall rating.
143 sales reviews
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  • Another great vehicle purchased

    5 out of 5 starsby Chemmings on 02/17/2017

    We have used your facility for years now, we have purchased 9 automobiles from you and have great experiences every time. We have always had Betsy Marrero as our sales rep because she is the best! She is friendly, helpful and knows everything about the entire car buying process. Betsy is a wonderful asset to the dealership.

  • Go see Andy porter at Toyota world of newton

    5 out of 5 starsby Whitetacoma17 on 12/24/2016
    updated 01/03/2017

    Andy porter my sales guy went beyond expectations to find the truck I wanted. Very friendly and professional. Thanks again to the staff at Toyota world.
    • We would like to thank you for your kind words. We are pleased to hear that Andy provided you with the quality of service that we pride ourselves in. We appreciate your business and please don't hesitate to contact us with any of your future automotive needs! Best regards, Toyota World of Newton Team

      by dealerreply on 01/06/2017


  • new car

    5 out of 5 starsby newcarjk on 10/09/2016
    updated 10/24/2016

    John Mayo was very helpful, even though mid way discussing one car we switched to another he never missed a beat or seemed impatient. John was also informative about the car while we took test drive.. His knowledge and delivery of same was interesting and probably what helped us make the final choice of car. This was the tip of the iceberg on the information front, the walk through he gave once the car was prepped was nothing short of amazing. John is definitely an asset to the dealership.
    • Thank you so much for taking the time to leave this wonderful review. You're right, John is an asset to our team and we appreciate all he does for us! We're very happy to hear that he provided you with the service that you deserve. If there is anything more that we can do please come back and see us again. Take care! Best regards, Toyota World of Newton Team

      by dealerreply on 10/25/2016


  • Thank you, Betsy

    5 out of 5 starsby JohnBeckert on 10/02/2016
    updated 10/15/2016

    Betsy and Calvin made the deal very pleasurable! Very accommodating and found just what I was looking for. A very smooth transaction. I'll be back in a few years. Thank you both!
    • Thank you for writing this amazing review of our dealership. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Betsy and Calvin did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Toyota World of Newton Team

      by dealerreply on 10/25/2016


  • Satisfied

    5 out of 5 starsby ClaudeF on 09/30/2016

    The service and attention to detail. The time it took to complete my sale was fast. I would recommend This dealership to anyone.
    • We cannot thank you enough for your wonderful review of Toyota World of Newton and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Toyota World of Newton Team

      by toyotaworldof on 10/07/2016


  • My experience at purchasing a vehicle at Toyota World, Newton, NJ.

    5 out of 5 starsby Albert919 on 09/17/2016
    updated 09/26/2016

    I have to say my Sales Manager, John Mayo is very good at what he does. He is very professional and got the job done without wasting any time. He went over the entire vehicle with me and answered my questions.
    • Thank you so much for taking the time to write this great review! John is vital member of our team and he will be grateful to read the nice comments you left him. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Toyota World of Newton Team

      by dealerreply on 10/25/2016


  • pleasant car purchase experience

    5 out of 5 starsby MaryStracco1 on 09/18/2016

    We were able to browse around without anyone hovering, and when we did need an associate, one was directed to us.
    • Thank you for writing this amazing review of our dealership. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs! Thanks again. Best regards, Toyota World of Newton Team

      by dealerreply on 09/22/2016

  • Car Shopping can be a good experience!

    5 out of 5 starsby A_Shopper on 09/09/2016
    updated 09/16/2016

    The people were nice, friendly, and accommodating to a mom in panic mode trying to buy a car in a hurry (not recommended). I trusted them immediately because they understood my situation and went out of their way to make sure I found a safe car for my son and worked with me when the price was just so frustratingly out of reach. Betsy and Wally could not have been more kind or helpful.
    • Thank you so much for your terrific review. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers’ needs are met. We thank you for choosing us, and hope to see you back here for your future automotive needs! Best regards, Toyota World of Newton Team

      by dealerreply on 09/22/2016

  • Great dealership

    5 out of 5 starsby Roger2017 on 08/30/2016
    updated 09/12/2016

    Sales people including the managers were very friendly and not pushy. The dealership is amazing and well kept. We are very happy with the overall experience with the dealership.
    • Thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We look forward to working with you in the future. Best regards, Toyota World of Newton Team

      by dealerreply on 09/22/2016

  • A great place to purchase a great car, if you have the time.

    4 out of 5 starsby PopPopJeff on 08/21/2016
    updated 09/08/2016

    Knowledgeable and friendly staff. Outstanding selection of vehicles. The purchase process could be faster. Excessive sitting around waiting for the next step in the endless paperwork.
    • Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Toyota World of Newton Team

      by dealerreply on 09/22/2016

  • We loved Toyota World of Newton!

    5 out of 5 starsby Jbhaid34 on 08/21/2016
    updated 09/08/2016

    John Mayo was awesome to work with and made everything so easy! Along with all the rest of the staff we worked with, everyone was so pleasant, helpful and accommodating!
    • Thank you so much for taking the time to leave this wonderful review. We’re glad to hear that John and the rest of our team have been pleasant, helpful and accommodating during your experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Toyota World of Newton Team

      by dealerreply on 09/22/2016

  • Good Job

    5 out of 5 starsby mynewtundra on 08/25/2016
    updated 09/08/2016

    The Manager and sales person were very helpful, they worked to put me in the truck that I wanted. they made shopping for a new truck easy with very little stress.
    • Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a positive experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Toyota World of Newton Team

      by dealerreply on 09/22/2016

  • Great Experience

    5 out of 5 starsby DebraHenry on 07/29/2016
    updated 08/08/2016

    My husband Gary and i would like to thank JR and Dalton for taking great care of us. We would like to give Dalton a special thanks, he is a great young man!
    • Thank you for sharing this great feedback with us. We’re glad to hear that JR and Dalton took great care of you and your husband during your experience. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Toyota World of Newton Team

      by dealerreply on 08/23/2016

  • Great Experience with a Great Sales Rep

    5 out of 5 starsby DebbieA123 on 07/12/2016
    updated 08/03/2016

    Betsy Marrero was my sales rep and she was WONDERFUL! We discussed my car needs and preferences in detail. She then took me on a test drive after a thorough explanation of the features of the 2016 Highlander. After the trip, we discussed what I would need to be able to make the purchase in a very comfortable and friendly manner. Besty assured me she would do everything she could to help me buy this dream car. And she did not disappoint. The other people I spoke with were friendly yet professional and very helpful. It was a much easier process than I had anticipated. I would recommend Betsy Marrero and Toyota World of Newton to anyone looking for a great car buying experience!!
  • John Florio

    5 out of 5 starsby charlene19 on 07/24/2016

    I cannot say enough good things about this young professional. From his initial introduction to the end of my business at Newton Toyota. I had visited three other dealerships prior to visiting Newton Toyota. Newton Toyota far surpassed their knowledge, customer service and enthusiasm.They are the full platinum package. Thank you to all I encountered there. Special thanks to John Florio for his patience, knowledge and integrity. I love my vehicle!!
    • We really appreciate you taking time to write this nice feedback about our dealership. John is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Toyota World of Newton Team

      by dealerreply on 08/23/2016

  • The best

    5 out of 5 starsby Collin126 on 07/23/2016

    Warm and friendly. Very knowledgeable in the product. Andy was so kind and patient with us and got us dactyl what we wanted
  • Truly exceptional!

    5 out of 5 starsby Catherine1234 on 06/28/2016
    updated 07/07/2016

    My experience was flawless. All employees at the dealership were absolutely fantastic. Thank you so much Toyota world of newton!!!!
    • Congratulations on your purchase! Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Regards, Toyota World of Newton Team

      by toyotaworldof on 07/14/2016

  • Great Experience

    5 out of 5 starsby Stardust1948 on 06/27/2016

    I've purchased many cars at Toyota World of Newton over the last several years. The salesman I had, Andy Porter, was the best I have ever worked with. He was extremely helpful, friendly and knowledgeable. I would highly recommend that anyone going to Toyota World of Newton ask for Andy Porter.
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Toyota World of Newton Team

      by dealerreply on 07/01/2016

  • Amazing Experience at Toyota World of Newton

    5 out of 5 starsby Ciara101 on 06/27/2016

    What didn't we like! The entire process was seamless and enjoyable. However, what my husband and I enjoyed most about our experience is that everyone made it as smooth and simple as possible. We have a baby and we were hoping to not spend all day at the dealership with paperwork, etc., as it can be tough to do while chasing around a toddler.Eevery single person was considerate of that and called us days in advance to get any paperwork and/or documents they needed ahead of time so that we had to spend as little time as possible actually in the dealership and could get in out and quickly. We really appreciated that. Everyone was accommodating, welcoming and warm and made us feel good about our decision to purchase a car there. Not to mention, they were extremely knowledgeable about the vehicle. They went above and beyond to work with my husband and I and ensure we were comfortable with the price of the vehicle and that what they had to offer met our expectations. They cared that we were satisfied with the overall experience and product, which is rare. They took the time to walk us through every aspect of the vehicle to ensure we knew how to operate the functions properly, and were very thorough throughout the entire process. It's not always easy purchasing a car and knowing you got the best deal and had a positive experience. And for me, this was hands down a great experience and left me feeling great about my car and the fact that I know I can call Toyota Newton at any time should I have any questions or need anything at all. Customer service was excellent and we will definitely be going back when it's time to purchase our next car. They even went a step further to install our toddler's car seat properly before we left. These are the little things that we appreciated and that go a long way. I highly recommend Toyota World of Newton to anyone!
    • Congratulations on your new purchase! We hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Toyota World of Newton as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Regards, Toyota World of Newton Team

      by dealerreply on 07/01/2016

  • Toyota World Review

    5 out of 5 starsby pmccall22 on 06/26/2016

    Greg and Scott were very attentive and helpful. Greg gave us a very thorough rundown on the car and didn't push for more than what we needed. Thanks guys!
    • Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and attentive during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Toyota World of Newton Team

      by dealerreply on 07/01/2016

  • New Car

    5 out of 5 starsby Rebecca2390 on 06/02/2016
    updated 06/12/2016

    Our salesperson, Andy Porter, was very personable and nice to talk to when passing the time. They worked with us to try and get the best deal.
    • Thank you for leaving this remarkable feedback, Rebecca. Andy is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Toyota World of Newton Team

      by dealerreply on 06/14/2016

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