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Customer Reviews of Lexus of Cherry Hill

Review type:

Overall rating

4.7
4.72 out of 5 stars

(32 reviews)


Customer recommendations:

Yes (30)|No (2)

2024 Lexus IS350

5 out of 5 starsby AS on 08/15/2024

What a great experience while purchasing my new car! Mitch was accommodating and honest; the entire staff was a pleasure to work with. Looking forward to a long standing relationship.
  • We're delighted to hear that Mitch and the team at Lexus of Cherry Hill made your car-buying experience so positive! Thanks for choosing us, and we look forward to serving you in the future.

    by Lexus of Cherry Hill on 08/16/2024

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The following reviews are more than two years old. They are not included in the overall rating.
89 reviews
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  • Wonderful Experience

    5 out of 5 starsby perryliss20 on 06/25/2018

    Wonderful experience start to finish. Damion was incredibly nice and helpful throughout the process, as were Chuck and the rest of the sales management. And they even had a play area to keep my kids occupied which my wife and I were very thankful for. We left very satisfied with our beautiful new RX350L
    • We are so glad that you had a great experience. We hope you are enjoying your car!

      by Beth on 01/17/2020

  • A Happy 2018 RX350L Owner

    5 out of 5 starsby Mdevuono on 04/26/2018

    Rob LaFlam was a pleasure to work with. This is the 4th vehicle we've ever purchased, our first Lexus, and the easiest dealer transaction to date. Everything went smoothly. Rob went over ever SUV model/package to make sure we were making the right decision for our family. He even made sure he could secure another vehicle with the color interior we wanted from another Lexus dealer within one business day. The GM and finance manager were just as great. Overall, a very friendly dealer. We couldn't be more satisfied.
    • Thank you for taking the time to review us. We are so glad that you had a great experience. Enjoy your new car!

      by lexusch on 04/27/2018

  • Always a pleasure

    5 out of 5 starsby Mfeinhals on 02/01/2018

    I know when I go into Lexus of Cherry Hill, I will be treated with respect and fairness. Mike Foos and Jack McCartney have taken care of my car needs for several years. They make the process painless and I am a loyal customer because of them.
    • Thank you for your kind review and for your loyalty. We appreciate it very much. Enjoy your new car!

      by lexusch on 02/01/2018

  • True Professionals......

    5 out of 5 starsby JFMIFKA on 10/19/2017

    Ron Pacifico, [ sales ] Tony Lobello [ sales manager ] and John Sacco [business manager ] are consummate professionals and who made my car trade-in and purchase experience easy and comfortable.It's always been my experience there, whether a sales or service customer.
    • Thank you for taking the time to write such a wonderful review! We are so happy that you had a great experience. Enjoy your new car!

      by lexusch on 10/20/2017

  • Not all car salesman are alike

    5 out of 5 starsby PKelly8 on 08/18/2017

    Just purchased a new car from this dealership.The salesman, Viral, was an absolute pleasure to deal with. No boloney, just listened to us, and delivered.
    • Thank you for your kind review, we appreciate it! Enjoy your new car.

      by lexusch on 08/18/2017

  • New Car Leasing Experience

    5 out of 5 starsby kenalt194 on 08/05/2017

    The folks at Cherry Hill Lexus made the leasing experience as easy as could be. Service with a smile without any run-a-round of he-said, she said. The third time for us, as was the first and second, a charm.
    • Thank you for taking the time to review us, we appreciate it. We are so glad that you had a great experience. Enjoy your new car!

      by lexusch on 08/07/2017

  • Car purchase experience

    5 out of 5 starsby Mahsh123 on 06/21/2017

    Excellent hassle free experience. Roy our salesperson was superb. Really personalized our experience for us. Highly recommended!!
    • Thank you for your kind review. We are so glad that you had a great experience! Enjoy your new car!

      by lexusch on 06/21/2017

  • Amazing experience!!

    5 out of 5 starsby Flowergirl3 on 06/17/2017

    I had the pleasures of working with Alex Wong! He is the most honest salesperson I have ever met! I am extremely happy with my new 350RX and the experience of purchasing it! I definitely recommend everyone to give this dealership a chance!
    • Thank you for your kind review. We appreciate you taking the time to review us. Enjoy your new car!

      by lexusch on 06/19/2017

  • Purchased feedback.

    5 out of 5 starsby Tuan_Hoang on 06/08/2017

    I had a perfect time with this dealer. My sale assistance was Mr. Alex Wong, he helped me out with everything he could and he also gave me all the information that I needed to know. After I got the car, he also helped me out how to setup all the functions and everything else. I understand that what he got paid to do so, but the way he helped me out was completely satisfied. Highly recommended for someone want to buy a new Lexus.
    • Thank you for taking the time to write a review. We are so glad that you are satisfied with your salesperson and with the experience that you had at our dealership. Enjoy your new car!

      by lexusch on 06/08/2017

  • Excellent Service

    5 out of 5 starsby Dino1108 on 05/21/2017

    My wife and I purchased a new vehicle from Lexus of Cherry Hill. It was by far the best experience we have had ever. Our Salesman Joe Spadaro was incredible there were no extra unnecessary sales pitches he told us what we needed to know and was truthful all the way
  • Excellent Customer Service

    5 out of 5 starsby Petal1me on 05/05/2017

    Wonderful service from Clayton. He was efficient, friendly & courteous. We were given the complete " white glove treatment" despite being there to purchase a preowned vehicle that wasn't even a Lexus.
    • Thank you for your kind review, we appreciate it. Enjoy your new vehicle. Welcome to the Lexus of Cherry Hill family!

      by lexusch on 05/05/2017

  • the only place to buy your new luxury car.

    5 out of 5 starsby Alinki150 on 04/21/2017

    From start to finish , just like their cars, suvs, they give you undivided attention no pressure attention to detail and making sure your get the best deal with none of sales gimmicks most other dealers use. Forgive the pun. The relentless pursuit of Perfection. Ask for V.
    • Thank you so much for your kind review. We are so glad that you had a great experience! Enjoy your new car!

      by lexusch on 04/24/2017

  • Wonderful Experience

    5 out of 5 starsby JaimeMac on 03/16/2017

    Every staff member we encountered were well versed on their part in the purchasing of our car. Above being knowledgeable, all team members were professional, helpful and courteous! This was the best experience my husband and I have ever had purchasing/leasing a car!
    • Thank you for taking the time to write such a positive review! We truly appreciate it. Welcome to the Lexus of Cherry Hill family!

      by lexusch on 03/17/2017

  • RX 350

    5 out of 5 starsby Cha_jae on 02/21/2017

    Amazing salesmen and great dealership. Our fourth Lexus from them.
    • Thank you for your positive review. We are so glad that you had a great experience. Enjoy your new car!

      by lexusch on 02/21/2017

  • Buy Your Lexus Here

    5 out of 5 starsby Daniyal729 on 02/01/2017

    We had Damion Pugh as our sales representative and he did an excellent job. My wife and I came and we had such an amazing experience, he really went through the car thoroughly and was very patient with us. Great team they have from management to sales. I'd recommend everyone to go here because they work with you. Thank you Lexus of CherryHill for my new IS300!
  • Customer service

    5 out of 5 starsby tantaros on 01/14/2017

    All the staff there we dealt with was absolutely wonderful. Our salesman Damion was so kind, patient , and so easy to work with
  • First time buy

    5 out of 5 starsby Dnlh1013 on 01/04/2017

    My husband and I was here today expecting just to get a price quote. Our salesman was great and gave us such a deal that we walked away with our first luxury suv! Such an easy and smooth process. I highly recommend
  • Best car dealership experience ever

    5 out of 5 starsby AmeliaS on 12/14/2016

    Chris Ramm was the salesman that took care of me. I could not have asked for a more caring, thoughtful or experienced person. I know these are words not generally associated with car salesmen, but it is absolutely the truth.
    • Thank you for your kind review! We are so happy that you had a great experience. Enjoy your new car!

      by lexusch on 12/14/2016

  • The proper way to treat a customer

    5 out of 5 starsby BOATINS on 11/28/2016

    I had a gas smell in my LS460,for which there was a recall issued.They found 2 sources of a gas leak and fixed both of them and did not charge for the second one which was not under warranty.I guess this is why I am on my 12th Lexus including 7 of the RX model
    • Thank you for your kind review. We are so glad that we were able to resolve the issue with your car. We appreciate your loyalty to Lexus of Cherry Hill.

      by lexusch on 11/28/2016

  • RX number 3

    5 out of 5 starsby richdett on 11/22/2016

    Yet another great experience in getting my wife her new RX 350 at Lexus of Cherry Hill. Ron Pacifico was so good about minimizing the time to get us into a new car and on our way to enjoying it.
  • Awesome Experience

    5 out of 5 starsby jmanis1225 on 08/25/2016

    The processes was easy, quick and we got a great deal - what else could you ask for? Our Sales person Ron Pacifico was awesome, friendly and very easy to work with.
About our dealership

At Lexus of Cherry Hill, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.

Lexus of Cherry Hill offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Cherry Hill difference.

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (4)
  • English
  • Portuguese
  • Chinese
  • Spanish