McGuire Buick GMC
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Customer Reviews of McGuire Buick GMC
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2 service reviews
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Excellent Customer Service!!!
by M3zm3rc3r33 on 07/07/2025Stephanie the young lady working in the service department was so nice, polite, professional and helpful! I appreciate her transparency regarding what I would expect from my service visit. She was great and I appreciate her and her staff… making sure that everything was done! Thank you so much!! Keep up the amazing job!!!Outstanding service with a smile.
by Virginia on 01/26/2025I went to McGuire Buick in Little Falls, NJ for a routine oil change. The customer service person was more than accommodating. He went out of his way to keep me informed of the progress of the work. He brought my car right to the door… and helped me get in it. (I am rather elderly.)Virginia, Thank you so much for taking the time to share. We appreciate your business. Anything we can do for you, please let us know.
The following reviews are more than two years old. They are not included in the overall rating.
13 service reviews
Outstanding Dealership
by paxtonkd on 03/04/2017From the moment you walk in till you leave you are greeted with a pleasant staff. They are accommodating in any way possible. This is truly a great Service Department. I recommend this dealership to anyone who is in the need of a new… car."|"Excellent Service!!!
by billczupak on 01/31/2015I was welcomed by Ann Marie with an enthusiastic I can help you attitude! That's not something you get these days. She did an excellent job of keeping me informed with the progress of my repair and recall issues. Kudos to Ann Marie and the… entire Service staff!Wonderful Dealership
by NeilLacrosse on 12/22/2014updated 01/03/2015Extremely Nice person at front desk by repairs. Professional Courteous & Knowledgeable Could not have been a better experience. Puts you at ease right away when you are feeling stressed from the car breaking down The mechanics fixed my car… problem in a timely manner.Delighted Customer!
by jcdenali on 12/19/2014updated 01/02/2015Upon arrival to the dealership, I was greeted with a friendly face and was assisted immediately. I relaxed in the waiting area which provided beverages and entertainment. My car was attended to almost immediately which was wonderful! My… overall experience was very positive and I left with a feeling of complete satisfaction.Outstanding Service at McGuire Buick
by Ginnykos on 10/24/2014updated 11/07/2014As always our experience at McGuire was fine. We were taken care of promptly and efficiently. The waiting room is comfortable and the staff is very courteous and helpful.Car Recall
by rmasang_66 on 11/02/2014I was told the recall would take almost an hour to be completed. Within 30 minutes my car was finished (actually both cars were done) and I was in the back lot looking for my next new Buick.2011 Enclave (Pearl)
by lamont729 on 10/08/2014updated 10/21/2014Went in for a recall. The receptionist was very helpful and informed me it wouldn't take long and it didn't. I was on my way within an hour. Great job at McGuire Buick. They really take good care of my 2011 EnclaveLatest at McGuire
by Gambertski on 09/15/2014updated 09/27/2014on first name basis with service dept personnel and the dealership has a friendly staff. Love the owners parrot!!!!!!! Service dept always accommodates me as best they can. And appreciate the "ride home" service also offered there.Buick Verano Service
by Mikem2250 on 09/19/2014Professional and friendly staff. The vehicle was repaired in a timely manner. Shuttle service was available to take me to work while the vehicle was in the shop and this was greatly appreciated.Oil Change & Parking Brake.
by Johnkb2kh on 09/12/2014Been using McGuire for almost all my service needs since I bought my 2011 Terrain. They've always done a great job keeping my GMC running great.,Been using McGuire for almost all my service needs since I bought my 2011 Terrain. They've… always done a great job keeping my GMC running great.Recent Service
by franktsamdev on 08/11/2014All the work was done quickly on a Saturday at my convenience. Tom was extremely helpful and knowledgeable about the car.OUTSTANDING Service & Classy Personnel
by BOOMBITZNOVA2K on 07/11/2014Dave at the Service Desk was very friendly and accommodating, both on the phone to schedule the appointment and when I dropped the car off for the service. When I arrived (without knowing who each other were) he held the door for me even… though I was a good 30' behind him with my work bags in-tow; he's a true gentlemen. Frank drove me to my office in West Caldwell and although it was pushing 3:00 (his usual time to leave), he happily came to pick me up and was a pleasure to speak with as well. Overall, a terrific experience & benchmark for how service industries should be run. Sincerely, RichieOutstanding Service from McGuire Buick/GMC of Little Falls
by franktsamdev on 06/22/2013updated 08/04/2025I was unfortunately rushed to get home and Tom was able to have the maintenance done on the car very quickly and get me out within an hour. I was very grateful.
About our dealership
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 07/08/2025