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Customer Reviews of Pine Belt Chevrolet

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Overall sales rating

4.0
4 out of 5 stars

(4 reviews)

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4 sales reviews
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  • Great experience

    5 out of 5 starsby Ewa Farry on 07/07/2025

    Anna was wonderful. She made the experience of buying a car pleasant.
    • Ewa, thank you for your kind review; we are happy to pass along your comments to Anna here at Pine Belt Chevrolet! Thank you again for choosing Pine Belt Chevrolet and we hope to see you again.

      by Rowan Tanner on 07/14/2025


  • Pine Belt Chevrolet is great

    5 out of 5 starsby JoeNJ11 on 04/07/2025

    Very happy with our purchase experience. I wasn't 100% sure what we wanted when we went in, other than we needed cargo space and room for 4 people. Dariana Rodriguez helped us find a Silverado that fit our budget and requirements. Thanks Dariana and team!
    • Your satisfaction is important to us, so we want to sincerely thank you for choosing Pine Belt Chevrolet and we hope to see you again soon!

      by Kerry Valdez on 04/09/2025


  • Wonderful Experience!

    5 out of 5 starsby Apykish on 12/11/2024

    We get all of our cars here!! Anna is amazing, she always helps us!! Wonderful experience from beginning to end!
    • Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

      by Kiara Dou on 12/13/2024


  • Read every document you sign completely

    1 out of 5 starsby JAD_Review on 10/19/2023

    During the financing process I was asked about an extended warranty. I asked if it was with GM direct and finance person said yes. I realized when I got home it was through Zurich which I did not want. On top of that he added another service policy on without even telling adding anouther roughly $900. The final price came to $26K when I should have been close to $24K. After making several phone calls and texts with sales personnel and different people at dealership, today I received the loan paperwork from GM and the amount is still incorrect. SO when mistakes are made at this dealership it is clearly on the customer to shepherd it through to resolution. This is truly sad and unfortunate. The amount of time I have spent dealing with this is in the hours now. And yet it is still my problem and I still have no resolution.
    • Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (732) 363-2900. We look forward to hearing from you.

      by Shelly Rose on 10/21/2023

The following reviews are more than two years old. They are not included in the overall rating.
29 sales reviews

  • Best car buying experience, EVER!!

    5 out of 5 starsby JoBlair on 01/04/2023

    Eugene made this the BEST experience I’ve ever had buying a car. I didn’t feel pressured, we built a relationship over a few weeks leading up to my purchase and he not only remembered everything I was looking for but also helped me make the best informed decision when it came to making my final purchase. I had no issue taking the hour and fifteen minute drive down and would do it all over again when I’m ready to do my next trade in.
    • Thank you for your kind review; we are happy to pass along your comments to the team here at Pine Belt Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Ash Scott on 02/13/2023


  • 4 months and can't drive the car

    1 out of 5 starsby HB on 05/19/2021

    We bought a used car that we thought Pine Belt legally owned and had the title for. Here we are almost 4 months later and we can't drive the car. It has to sit in our driveway because Pine Belt hasn't given us the title yet. We paid for taxes and tags yet we still have no valid registration, no license plates, and no title but we still have to pay for the insurance even though it sits in our driveway, unable to be driven. Pine Belt management (Sickel) and the salesman (Penny) both lied as to the sequence of events. I had to call the bank that owns the car myself in order to find this out. Since confronted, no one at Pine Belt has contacted us to offer an apology or a solution for the money we are out because of their mistake. If they had just been upfront from the beginning, we would have respected that. But we can't respect lies and half truths as a way to cover up for incompetence. Buyer beware and always follow up when dealing with them. After buying 2 Corvettes, 2 Conversion Vans, 2 Chevy High Country Traverses and this Challenger, Pine Belt, as a corporation, has lost a very loyal family as customers.

  • HORRIBLE SERVICE PLEASE READ

    1 out of 5 starsby Vincent T on 03/01/2021

    I recently purchased a 2018 Chevy Silverado a week ago from pine belt. My experience with this dealership was horrendous the moment I first walked in. I spent nearly 36k plus I put down 10k cash. As soon as I said okay the salesman disappeared. He had to be called on the intercom 3 times to continue the process of this purchase. He forgot to add the taxes and fees into my payment so as I was talking to finance he told me what I would like to do with that, pay the 3k now or add to my payment. My payment rose another 100$ a month. He didn’t go over the vehicle with me at all as to all the gadgets inside and the onstar as a normal salesman’s should. I felt as once they got my money they just did not care about the customer’s experience. I’ve bought multiple used cars and each of them had a full tank of gas. My truck came with a quarter of a tank. It also came with no mats to cover the carpet. I waited a week for them to get mats and once I picked them up they were cheap rubber mats that didn’t even match the vehicle lining nor clip into the clips on the floors. When I spoke with management about the issues it was as if they just brushed me off. I watched my wife purchase a Chevy Tahoe from Seacoast and was treated like a Queen compared to me being a treated like a peasant at pine belt. I will never recommend someone to this dealership. And will my experience at seacoast they will further get my truck for service. Let’s just say if any other dealership had the same exact truck I got I would of went elsewhere. They left a very bad taste in my mouth and I will never go to them again.

  • No hassle and listened to what options we wanted in the car and found it fo

    5 out of 5 starsby AJensen71 on 07/07/2016

    Was putting off purchasing a car due to the hassle of the purchase but our salesperson, Todd listened and got it done!

  • Bait and Switch - zero stars not an option

    1 out of 5 starsby older8wisernow on 03/19/2016

    I looked online for a dependable, used car with mileage under 60,000. Found an Altima at Pine Belt Chevrolet, only to be told someone had put a deposit, but take it for a test drive. Why? If someone had already made a down payment? Test drove 2 other cars, not happy with first, and second was way more than I wanted to pay. I had asked for documents about the two cars, which salesman never provided. The manager never produced the "list of cars" in our range, either. Got called the next day because the financing for the down payment guy fell through. Went in and test drove the Altima. Ran into the salesman whose "deal fell through" and said nobody had told him that! I felt I was being tricked into coming into the Pine Belt Chevrolet dealership for a car that was not available.

  • Wonderful salesman

    5 out of 5 starsby stvnnik on 11/24/2015
    updated 11/30/2015

    Jayson was very helpful and a very attentive salesman. Even when issues arrised he went out of his way to fix the issue. I left very happy with my new car!

  • Bad experience with bad people

    1 out of 5 starsby rmcnamara999 on 09/18/2015

    The salesmen are unfriendly and impatient. I would strongly recommend staying away from this dealership as they have no patience for questions, get angry with you and try to intimidate you if you negotiate while trying to sell everything at MSRP. Don't make the mistake I made in going there Stay away! There seem to be a lot of positive reviews, but they are all too perfect. I believe they have fake accounts created to lure people into their business with positive reviews that don't match the reality of the experience.
  • Great sales staff, great deals.

    5 out of 5 starsby amerraed on 06/19/2015
    updated 06/26/2015

    I shopped around before going here, and they beat out every other deal. They made the experience painless and quick, and I got exactly what I wanted for what I wanted to pay. Non pressure sales staff, they let you think about it, without the constant pressure or hovering. I highly recommend going here.
  • Poor customer service

    1 out of 5 starsby stevep9 on 05/29/2015

    The dealership failed to get me my registration within 30 days and I lost use of my vehicle for three days due the temporary plates were now expired and to their incompetence. When I addressed their sales manager he took a lackadaisical attitude like it was not a big deal, he also tried to blame motor vehicle of which it was an out right lie. The sales manager also said I was one of those people who has a conspiracy theory attitude. I then gave them one more chance by calling the general manager He initially took my call and said he would look in to it he left one phone message that the registration was now in the regular mail not even over nighted. Then he failed to return my next three calls. I would never by another car from them ever again. I hope this will save someone else the grief I had to deal with.
  • Great service

    5 out of 5 starsby erinb2 on 05/07/2015

    Dan K. was very helpful and worked with me to get the car that was right for me. Made the car buying process less painful!
  • Pine Belt Chevrolet

    5 out of 5 starsby cjburn22 on 05/05/2015

    Had a great experience shopping for a car at Pine Belt Chevrolet. Friendly staff that really listened to my needs. Not my first time buying a car from there and i will definitely shop there again..
  • Exceptional car buying experience!

    5 out of 5 starsby Mich3ll3 on 04/07/2015

    I have bought many cars and I have to say the experience at Pine Belt was exceptional. Very professional and courteous, was not forced to buy anything additional. Thank you Mike M. And Angel.
  • Excellent experience

    5 out of 5 starsby Baw61 on 03/29/2015

    Excellent experience. Adam made the whole experience prompt, smooth and painless
  • Great purchase experience!

    5 out of 5 starsby kathys5 on 03/26/2015

    This was our second vehicle purchase at Pine Belt. Our sales rep. Ryan K. was very nice, helpful and extremely knowledgeable. Thank you to all at Pine Belt.
  • Poor customer service

    3 out of 5 starsby ownerof4chevys on 02/01/2015

    My vehicle was missing a "dealer installed" cargo organizer at the time of purchase. I had to keep after Pine Belt to get me the item that was due me. Not a very good follow up sales experience. (Please no follow up comments from Pine Belt. I don't need your lame excuses!!!)
  • An Amazing Dealership for Corvettes

    5 out of 5 starsby creamridgeguy on 12/18/2014

    My first time at Pine Belt, I am 64 years old, and have purchased many cars from many different dealerships in the past, but absolutely nothing like Pine Belt Chevrolet. Ryan Koepplinger is by far the most knowledgeable, courteous, and downright personable salesperson that I have ever dealt with. Dave the Manager is also a phenomenal person to do business with. I used to dread having to buy a car with all the hastles that go along with it, but not this time. You should be very proud of your staff and facility. I am satisfied and happy beyond belief- thank you!!
  • Thank you

    5 out of 5 starsby Kim_ on 11/12/2014

    Thank you Angel Vasquez and Pinebelt Chevy! You had us in and out in no time with our brand new car!
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