Jersey City Kia
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Customer Reviews of Jersey City Kia
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“No service” service department
by Michael A on 08/26/2024Leased a 2024 KIA Seltos brand new from JC KIA. 5 weeks later with 1030 miles and I get electronic problems. Car left at JC Kia service department on June’24. Car still there as of Aug’24. No updates from service department for 5 weeks.… Finally got through with service department with multiple replies of “will call back…”. No call backs. Got Kia USA involved. JC service department call back stating “parts on back order with no ETA”. No offer of loaner done. Worst experience with both sales and service departments.
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