DCH Freehold Toyota
Customer Reviews of DCH Freehold Toyota
Review type:
Great experience
Ron Agosto is Amazing
by NJGuy55 on 02/05/2016I have bought my share of new cars, but this experience with DCH and Ron was the absolute best!Great Experience !!
by muhammadk on 01/31/2016This was my first experience leasing a new car. I met with Chris and he and his manager remain very helpful and courteous throughout the process and gave me a very good price on a new Rav4. I hope that I will receive the same warm welcome… and dealing in the future as well. I also want to mention that how nicely Dimitri explained me about the Service process for the new car. Overall I had a great experience and I will be recommending this dealership to my friends.Thank you for the five-star review! This is the level of customer service we always aim to provide here at DCH Freehold Toyota. Enjoy your new RAV4!
outstanding experience
by Lor8888 on 01/01/2016This group of friendly professionals made what can be a stressful event one that was a memorable one. Everyone that touched this lease renewal made me feel special. For every concern they provided a solution. Each step in the process was… handled so that it was easy and seamless. No pressure, I have been with this dealership for years and years and for good reason. Its unusual in this industry to have an experience that makes you feel like you are the only customer that matters, that you are valued. The attention to detail is exemplary from beginning to end. I wouldn't think of taking my business elsewhere. DCH Freehold Toyota is loyal and committed to me and so they can count on me for that in return. They tailored an opportunity for me based on my needs, what was most important to me in a car and my budget so I can be happy with my choice.Thank you Team DCH Freehold Toyota for making me feel special once again. You are a role model for Customer ServiceThank you so much for the wonderful review. We couldn’t be happier to hear your experience was easy and stress-free. Please let us know if there is anything we can do for you in the future. We are always happy to help!
Thank you so much for the wonderful review. We couldnÂ’t be happier to hear your experience was easy and stress-free. Please let us know if there is anything we can do for you in the future. We are always happy to help!
Excellent Experience
by michael224 on 12/28/2015I purchased a 2016 Toyota Camry from DCH Freehold Toyota this past weekend. The service I received from Bharat Shah could not have been better. He walked me through the process very professionally and took a half hour to extend me an… introduction to the vehicle. No pressure and excellent service. I would highly recommend this dealership to anyone in the market for a new car.Thank you for the review of Bharat! We are pleased to hear you received a 5-star experience. Enjoy driving around in your new 2016 Toyota Camry! Thanks again for choosing DCH Freehold Toyota.
Thank you for the review of Bharat! We are pleased to hear you received a 5-star experience. Enjoy driving around in your new 2016 Toyota Camry! Thanks again for choosing DCH Freehold Toyota.
Pleasant Experience
by kugler1383 on 12/17/2015We dealt with Devon for a car purchase. We never felt like we were being pressured into making a car purchase. He treated us kindly and with respect for our financial constraints. We did not buy a car that day, but after thinking about… it went back and bought a car 2 days later. He made the car buying experience very pleasant.We are thrilled you took the time to leave a review about your car-buying experience here at DCH Freehold Toyota. Enjoy your new car, and please come back and visit Devon and the rest of our team soon.
We are thrilled you took the time to leave a review about your car-buying experience here at DCH Freehold Toyota. Enjoy your new car, and please come back and visit Devon and the rest of our team soon.
Wonderful sales experience
by bluescion1 on 11/23/2015Our sales person Peter Feld is fantastic to deal with throughout the entire shopping process. Very personable and a no pressure kind of guy. He wanted to make sure that we selected the right vehicle for us.We are so pleased you enjoyed working with Peter! We will be sure to share these compliments with him. Please let us know if any automotive needs come up in the future - we are always happy to help. Thanks again for choosing DCH Freehold Toyota!
Stress Free Buying Experience!
by nemesis724 on 11/01/2015Bought a 2016 4Runner Trail Premium. Drove 3hours (170 miles one way) just to get to this dealership, they are the only 1 that have a magnetic gray (Love it!) on a 500 mile radius (from my home) at this trim level. When I got there, Wanda… Malave greeted me as soon as I stepped out the car. I told her I am very thirsty and Immediately got me a cup of water (Oh Yeah generous!). I told her I have only very limited time to spend there, so She didn't waste any time and showed me the actual unit right away (that's the way it should be). I did my usual check and walk around the car and told her to just sit back, relax, and enjoy the music (SiriusXM BPM on a high rated volume LOL). I told her I am familiar with majority of the features as I work as a mechanic in a dealership and she understands that right away. She is the best sales adviser I had ever dealt with, she is not pushy (in fact she is very kind, polite, extremely cool, and quite.) and definitely not aggressive compared to other dealership sales (I had an encounter with another toyota dealer and they told me you should get the limited its fully loaded blah blah blah blah blah... Guess what I don't want a limited as it doesn't come with crawl control or a locking rear differential. LOL). Anyway We worked out a deal and they gave me a price I cannot refuse. So here I am another completely satisfied customer saying a big "Thank you" to DCH Freehold Toyota and Wanda Malave for a stress free buying experience!2015 Rav4 Purchase
by grady2392 on 10/13/2015We worked with Ann Kaplan, an excellent seller and a pleasure to work with. At times, car salesmen can be a bit pushy. but we did not feel that way with Ann. Ann provided us with the information we desired and let us reach a decision on… our own terms. When the time came to negotiate a deal for our new car and trade in, Ann was quick to respond to our needs and desires and we have come away feeling extremely satisfied with our experience.Great experience
by Jeffwright on 09/28/2015Came in looking for a Tacoma and got an amazing deal on a 2015 tacoma. Very easy and pain-less experience. They were helpful and kind to work with.Great sale
by mt12345 on 09/13/2015My recently experience with DCH Toyota was very great. I had one of my best buying experience with Ron the Scion manager. Ron is a very good salesman i ever met since i have been buying car, also not to forget Christina which made the deal… possible.Thank you for the awesome 5-star review. We are thrilled to see such a long list of compliments about our hardworking staff. We are glad our team was able to make your car-buying experience less stressful and more enjoyable than you expected. Enjoy your new car and thanks again for choosing DCH Freehold Toyota!
Great experience couldn't be happier
by Ngrasso on 09/08/2015I had previously leased two vehicles through Honda . I was very unhappy with them and how I was treated there. Every time I went they made me feel stuck and seemed to just take advantage of me bc I was over milage and wanted to turn my… lease in early . I was so happy to of had the pleasure of purchasing a car through Matt Mongiello. He picked out the perfect car for me I couldn't be happier and absolutely love it. Matt never at any point made me feel obligated to do anything. I explained my situation and he never made me feel bad about it or took advantage of the position I was in. He was nice enough to introduce Ian to me. Ian made everything run so smooth. He even went as fare as cleaning out my whole entire car so bye the time I walked out side he had already transferred everything from my new car into my old car. He took his time setting up my blue tooth and showing me everything I needed to know. I was blown away bye how quickly the whole process was. Derek I believe was the fiancé guy. He was real down to earth and friendly and I think I was literally in his office for less then 20 minutes. Coming from Honda of eat own and now joining Toyota I couldn't be happier. My parents were so impressed that they will be coming in soon to see Matt for a car . Thank you for a great experience I am so happy to have made the switch to Toyota and that is all due to the amazing customer service I received.Thank you for the awesome 5-star review. We are thrilled to see such a long list of compliments about our hardworking staff. We are glad our team was able to make your car-buying experience less stressful and more enjoyable than you expected. Enjoy your new car and thanks again for choosing DCH Freehold Toyota!
GREAT GREAT to bad I only do this rvery three years
by 126Regency on 08/11/2015Excellent Excellent Excellent great job. I purchased a no frills Toyota Sienna for my small business and was treated like I bought a $ 140,000 dollar car.My salesman Peter Field, Meir Jefroimski,and Dennis Fike treated me like old friends,… the only problem I had was spelling Meirs last name, but once I got used to it all was great.Thank you for the 5-star review! We truly appreciate your business and your kind words. Thanks again for choosing DCH Freehold Toyota! We look forward to working with you again in the future.
Vincent Vitolo was terrific & so's our 2015 Camry SE
by jacksonjon1 on 04/28/2015Our salesman, Vincent Vitolo was terrific. He listened to our needs for our car and made sure that the customization that was necessary was taken care of, price was absolutely terrific, and followed up after delivery. We couldn't be happierThank you for the five-star review! We're happy to hear that Vincent catered to all your needs and provided you with such a positive experience here at DCH Freehold Toyota. Congratulations on your new Camry, and we look forward to working with you again.
HIGH REVIEW
by adematteo on 04/27/2015I HIGHLY recommend DCH Freehold Toyota to anyone buying or leasing. My Experience with Meir J and Kim Mellage was absolutely fantastice. From sales, to business manager to service, it was truely an exceptional experience I will never… go anywhere elseThank you for this awesome review! We are so glad Meir and Kim were able to provide you with a great car-buying experience. Enjoy your new ride and please come back and see us!
Suprise There Are some pleasant car salesman
by lexusrider on 04/13/2015I went in and spoke to Maximillian on 4/8/15 and drove off the lot with a 2010 Lexus GS 350 on 4/13/15. How much better can it get. Max called me several times after my first visit to help get the dealership closer to my max budget for the… car. It took several calls and emails but he made it happen and my wife loves the car. I went to 8 other dealers in a 2 week period and Freehold Toyota was my last stop but it was the best one of them all.I rolled up into the dealership with my wife about 10am and was driving off at 12pm. That's the way I like to do business, in and out.Best experience buying a new car!!
by atorrres0 on 03/07/2015I have bought many cars and have always dreaded going and spending hours at the car dealer and coming out with a deal I was really not happy with. I walked into freehold Toyota Scion in Freehold NJ and was introduced to Brahat Shah. He… listened to my needs and wants and made sure he can be of service to me. I was also introduced to business manager Paul Leahy. He also made sure that the deal that I was comfortable with was the deal I was going to get with no hidden charges! My experience with Toyota Scion in Freehold NJ has changed my view on car dealers and I will definitely be dealing with them from now on. I highly recommend Freehold Toyota Scion and also salesman Brahat Shah and business manager Paul Leahy----they are the BEST!!!! Oh and my new 2015 Rav4 LE...well go see for yourself---its the best vehicle I have ever owned!Thanks for the great review! We are happy to see that Paul and Bharat treated you well and made you feel comfortable during your visit with us. We appreciate your recommendation of DCH Freehold Toyota to others! We hope you are enjoying your RAV4 and hope to see you again in the future.
Dmitri Sokolov is a wonderful salesman
by SiennaOwner123 on 01/22/2015I bought my 2014 Sienna a few months ago and prior to purchasing the vehicle I dealt with the Accessories Manager Dmitir Sokolov was very helpful in letting me know what additional accessories that work well with my new car. And the best… thing he offered me was the remote start control. It definitely help during the winter season! I had some issues with the leather in my car and Dmitri took care of the problem right away! He made it a very stress free visit for me. Thank you Dmitri!hank you for the great review! We are happy to hear that you had a great experience! Thanks again for choosing DCH Freehold Toyota, and enjoy your 2014 Sienna!
Excellent Dealership Great Customer Service
by trisgrec on 12/17/2014I purchased a Toyota Rav4 from Dan at DCH. Dan was great, didn't treat me like a typical used car salesman. He worked hard and got me the best deal. I am very happy with my new Toyota and would recommend this dealership to everyone.… They went out of their way to make me a happy customer.Overall good experience
by February30th on 12/05/2014It was very much a no B.S experience. The sales associate I was dealing with, Gene Bonnell, was very helpful and straightforward with me with finding exactly what it was I was looking for. Only complaint is that the finance department tried… to rush me through signing everything. Take your time and review every detail! They tried to slip in a $300 window etching in the final price without asking me if I even wanted it, which I didn't.Freehold Toyota
by none21 on 07/11/2010Got a great deal on a Prius from them recently. No issues with the actual selling of the car, meaning no "numbers game" or anything like that. Didn't like the fact had to wait over an hour to sit down with the finance guy and finish the… deal, was on the verge of walking out. Overall I wouldn't recomend or advise not to use Freehold Toyota, just an average dealer at best.Not Happy Buyer
by stopor on 07/08/2010They did not get registration on time, gave loner for a week.. Paper work very sloppy.. No one retrurned calls from sales dept including maaagement!!! They did honor the deal as discussed over internet and phone before going to dealer. The… cost of dealer extras, door guards, hood protector, mud guards were about double of what they should be, but I did get them...I was not shown how to work everything in the car becuse we were there for sooooo long..Could not wait to leave.. They did not give mats at first and then got them a month latter after complainning.. Everthing was "always taken care of" but wasn't.. Would not recoomend them at this time!!
Here at DCH Freehold Toyota, we're committed to our customers and providing them with the highest level of customer satisfaction possible.
It is our mission to make every aspect of our dealership more accessible and convenient to you, from helping you find the new Toyota model or used vehicle to fit your budget and needs best, to providing you with the fast and hassle free service you need to maintain those vehicles for years to come.
To us, you are our number one priority, and we'd like to demonstrate our commitment to providing you with excellent customer service today! Whether you're looking for your next vehicle, or your current vehicle requires servicing or parts, we welcome you to join us and experience everything we can offer you first-hand today!
Thank you for the great review! Enjoy your new vehicle.
by freeholdtoyota on 02/09/2016