Lexus of Atlantic City
Customer Reviews of Lexus of Atlantic City
Review type:
In and Out in a flash
Helen Bitzberger
by Esthet on 05/07/2021Helen was amazing. She is knowledgeable and gives the best pricing without bargaining. She is also great with customer service. Looking for a Lexus she is your girl. Call herIt is terrific to hear that you had such a positive experience working with Helen! Thank you for giving Lexus of Atlantic City your business and five-star review. We wish you many safe travels ahead!
Smooth process
by Anita N on 04/20/2021The process from stepping into the showroom to driving off the lot in my new Lexus took less than 2 hours. Smooth, easy and no pressure. I appreciate the time that Helen took to explain the entire process and to make the process simple.Anita, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Lexus of Atlantic City, and we will certainly let Helen know that you appreciate her help. We hope that you continue to enjoy your new vehicle!
Al
by Al on 03/18/2021updated 03/25/2021Great experience very knowledgeableThank you for the review! It was our pleasure to assist you here at Lexus of Atlantic City, and if you ever need anything else, don't hesitate to come back and see us again!
Shiny new car
by Happy customer on 03/23/2021John treated me like a special customer.We are so glad to hear that! Thank you for trusting us with your business.
Harry’s the Man
by Mickey Mastracchio on 02/17/2021I was kept informed daily while my issue was resolved. Was very pleased with the entire process. They were very professional, courteous and friendly.Mickey - Thank you for taking the time to review us! We are very proud of our team, and it is great to hear that you had such an excellent experience working with Henry. Drive safely, and we hope to see you again at Lexus of Atlantic City!
Tremendous Service
by Jack Imfeld on 02/09/2021Service Manager Jim and Master Mechanic Mark are the best in the business. Their dedication to customer service and vehicle care are consistent each time I get my vehicle serviced.Jack - Thank you for the rave review of Jim and Mark! We are thrilled that you can depend on them to keep you safe out on the roads. Enjoy your day!
25,000 mile maintenance
by Crew on 01/23/2021Excellent service, from start to finish....love the availability of the loaner vehicle, makes my life much easier! So far, so good with Lexus of Atlantic CityQWhat a wonderful review! Thank you for trusting us with your auto service needs. We look forward to our continued relationship. - Lexus of Atlantic City team
Easy In and Out and flawless services
by Eshane on 01/20/2021Katherine was very helpful and dealership itself is good and easy in and out. They care about Lexus customers.We are so happy to hear that you had a positive experience working with Katherine and our Lexus of Atlantic City team. Thank you for trusting us with your business! We hope that you absolutely love your new vehicle.
First service
by Brenda Caprio on 01/12/2021Excellent service. Friendly informed and capable staff. Work well done, car cleaned and answered every question I hadWe can't ask for better feedback than this, Brenda! We really appreciate you visiting us at Lexus of Atlantic City for your auto service needs.
Rx450h F-Sport 60K Mx
by Joe V on 11/07/2020Lexus of Atlantic City service department led by Mr. Jim Michner consistently provides superb services. Always timely, loaner vehicle if requested, work done properly every time.Great service...as always
by Gr8tmarketer on 11/06/2020I like bringing my car to Lexus of Atlantic City. They are professional, prompt, and always look for discounts I can use so the price isn’t always so hard on the wallet!Great experience !
by Christine S on 11/01/2020Helen was a pleasure to work with, knowledgeable about the Inventory I had interest in and worked in sync with Jason/Sales mgr & Joe/Finance mgr to make the experience seamless. This is my 2nd Lexus but at new dealership this time. I know… I’ll be going back thereRoutine service
by Ed Lodgek on 10/19/2020Excellent service. All personnel prepared and professional.Always great seevice
by Larry Goren on 10/19/2020Lexus makes great vehicles and we almost never have issues with them. If we do however, the service provided is not only better then any dealer that we have ever dealt with but the service provided by Lexus of Atlantic City our performs any… service business that I have dealt with in any sector. They are oNe of the the important reasons that I keep coming back And have been back for more then 20 yearsLexus of Atlantic City
by Donna Spicer on 10/16/2020Always a great experience when visiting Lexus of Atlantic City. Their Service Dept is awesome! Friendly staff from the Administrative group to the Mechanics. A pleasure doing business with this Dealership!Top notch
by Bill Dambrosio on 10/07/2020Jason and John could not have done any more for us.they went over and above to make sure everything was just right for the transfer .That is why we chose Lexus of AC for our dealer.Sales experience at Lexus of AC
by Eric Powell on 09/14/2020The staff was very friendly and helpful. We had a pleasant experience. Helen was particularly helpful.love Lexus of Atlantic City
by crew on 09/02/2020Great ,courteous service, as always, And as always , the loaner car is soooo important!Excellent sales experience
by jkasper on 09/01/2020I worked with Helen Bitzberger for my deal on my new 2020 ES350. She is very professional and knowledgeable about the vehicle. Sale was smooth and quick. Came in at 2:30 and was on the road in my new vehicle by 4.Great experience at Lexus of Atlantic City
by Paul Dutton Jr on 08/17/2020I did research on the internet for a few weeks before deciding to visit Lexus of Atlantic City. I found a great deal on a 2016 Mazda3 Sedan and John was happy to show me the car even before it was fully ready to test drive. John is one of… the best salesman I've ever met. He was honest, straightforward, and willing to answer all the questions I had. He was very through in his presentation of the car, and went over things I would have never thought of. The actual dealership is beautiful and they took the neccessary precautions to protect employees and customers from covid-19. It's also refreshing to see that they treat their pre-owned cars with the same respect as the brand new Lexus. Car came with extra floor mats in the trunk. All the switches and buttons feel brand new. The car appeared exactly as they presented it on Autotrader.com. If you visit Lexus of Atlantic City, you can rest assured you will be treated with respect. All the people that work there are honest and look forward to helping you find the car of your dreams. The service center is also top notch, and they have a putting green out front. What more could you ask for in a car dealership?Amazing Carr amazing dealership
by Allen on 06/19/2020What a wonderful dealership. Even though they were short staffed secondary to the fact that they had to be as a result of Covid. They spent a lot of time with me and help me out with motor vehicles make sure that everything was to my… liking. They got the price down to a very reasonable level. I don't live near Atlantic City dealership I live closer to the CHERRY HILL one but I decided to go to Atlantic City because they did such a great job with price and service.
Welcome to Lexus of Atlantic City located at 3169 Fire Road in Egg Harbor Township, NJ!
The thrill of owning a Lexus starts with us! We are an 'Elite of Lexus Dealer' !
At Lexus of Atlantic City, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Sales Hours:
M-R 9am-8pm
Friday 9am-6pm
Saturday 9am-5pm
Service Hours:
M-F 8am-6pm
Saturday 8am-5pm
If you’re in the market for a new or pre-owned luxury vehicle in New Jersey, Lexus of Atlantic city located in Egg Harbor Township, NJ, should be your first stop. As a multiple recipient of the prestigious Elite of Lexus Award during our 25 years in business, we've proven that we know how to treat our customers. A pleasant experience at our store or website is our passion. Our approach to customer service is to be friendly and informative.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Vietnamese
- Spanish
Tom, we're glad to hear Tina was able to get you in and out quickly at Lexus of Atlantic City. Thanks for sharing your experience!
by Lexus of Atlantic City on 05/01/2025