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Customer Reviews of Nielsen Chevrolet

Review type:

4 service reviews
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  • Oil change

    5 out of 5 starsby LisaRob on 10/21/2024
    updated 10/28/2024

    Always have an excellent experience. I wait on an oil change and they are efficient and done in a timely manner.
    • We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Rhett Rogers on 10/30/2024


  • Lies

    2 out of 5 starsby RobRys21 on 08/30/2022

    Went in for my second oil change. Upon checking out, they told me that the oil pan plug was stripped. I replied that they were the only ones to change the oil on my truck. They then said the undercoating on my truck stripped the threads on my oil pan plug. When I confronted them about it they walked away. I just don't have good experiences with this dealership.
    • Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority. Any and all information that you provide, helps us learn what our customer's expectations are and makes us strive toward achieving your trust and future business. We apologize that you felt lied to, but the service advisor was only informing you that they found a problem with your vehicle and were correcting it under warranty at no charge to you. Sorry for the misunderstanding.

      by Thomas Russo on 08/31/2022


  • Nancy Parks

    5 out of 5 starsby Faithful on 07/21/2019

    Everyone was very efficient and very pleasant and did a great job!

  • oil change

    5 out of 5 starsby Jim O'B on 03/28/2019

    Took my Traverse in for an oil change at the dealership price was less than aftermarket oil change places.

About our dealership
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (4)
  • English
  • French
  • Arabic
  • Spanish