Customer Reviews of Volvo Cars of Keene
Review type:
Ned Lester
by JamesBirge on 03/24/2021Just purchased my 6th vehicle over 12 years from Ned Lester at Volvo of Keene and couldn’t feel any more happy with his help. It was another great experience with Ned helping us to find the right vehicle for us.Great buying experience
by Julie Farhm on 08/16/2019updated 08/23/2019Toyota Volvo of Keene is a great dealership, and Ashley Hitchcock was wonderful in helping me buy my new car! No pressure, totally supportive, and super nice! My husband and I came in on Saturday just to look, and a few hours later I… drove away in my new (to me) Volvo V60 wagon. She was willing to work with us on our trade-in and on the overall price, and we're really happy with the purchase. Thanks Ashley!Julie Farhm, your wonderful feedback and rating mean a lot to us. So glad to hear Ashley and the team took excellent care of you and that you're loving your new -to-you Volvo! Take care, Julie, and should you have any further questions or need regular service down the road, we are more than happy to assist. Regards, Volvo Cars Keene
As good as it can be
by Bob Mack on 08/15/2019Excellent dealership as testament to their high New England dealer rating. In both sales and service they are excellent people to do business with.Bob Mack, thank you for your kind words and this wonderful review! Take care, Bob, and when he time comes you are in need of sales or service next we look forward to assisting you! Take care! Regards, Volvo Cars Keene
XC40 Purchase
by JWalker on 08/01/2019My experience purchasing a new XC40 was excellent.Awesome to hear, JWalker! Congratulations again on your XC40 purchase! Enjoy your new ride and if you have any question down the road, please don't hesitate to reach out. We're always happy to help. Have a great day! Regards, Volvo Cars Keene
Fantastic, East Process
by RypoVT41 on 08/01/2019This was the second vehicle I’ve purchased from Volvo of Keene and we couldn’t have been happier to do business with them again. Our sales rep Jaime was incredibly easy to work with and made the process easy and stress free. They have a… customer for life.Rypovt41, Thank you for letting our team know how we did! Glad to hear Jaime and the team were able to help you out and provided an excellent car buying experience! Enjoy your new ride and we look forward to working with you again in the future. Take care! Volvo Cars Keene
Volvo XC 40 Purchase
by jpunt13 on 07/17/2019updated 07/23/2019I had the best purchasing experience ever at Keene Toyota Volvo! Jamie Rios was the salesman and he spent all the time we needed. Jaime explained to us everything we need to know about the XC 40. I have never had so much time dedicated to… me by a salesman before. This includes before the purchase and after the purchase.Jpunt13, thanks for your praise and kind comments about your most recent car purchase experience. Pleased to hear you had the chance to work with Jaime in sales! We agree he is wonderful to work with and very knowledgeable on all things Volvo. Congrats again on your XC40 and please don't hesitate to call or stop in should you have any other questions about your new vehicle down the road. Regards, Volvo Cars Keene
New Volvo Owner
by Sue Eastwood on 05/03/2019Our buying experience at Volvo was excellent. The salesman was extremely good at telling us about the Volvo company. He was very patient at showing us a few SUVs and answered all our questions about each vehicle. We felt very confident… about our purchase and love the SUV!Hi Sue Eastwood! Thanks for taking the time to leave us this feedback! Pleased to hear our Volvo team was knowledgeable, professional and helpful during your most recent visit. Congratulations on your Volvo purchase and we look forward to assisting you in sales or service next. Have a great summer, Sue, and enjoy your new ride! Regards, Volvo Cars Keene
New Volvo and Salesman
by J&JMPunt on 03/28/2019We purchased a 2019, XC40 T5 R-Design. Jaime Rios was our salesman. We highly recommend Jaime without reservation! Never have we been taken through an explanation of all of a vehicle's nuances ,operation, and options as Jaime throughly… explained to us. It must have been at least 45 minutes. Then we took a test drive which was perfect! The car was a dream to drive. An incredible vehicle. We are so excited!!Jaime answered all out questions to the fullest. His enthusiasm for his job is inspiring. We take ownership of the vehicle tomorrow (3/29/19).J&jmpunt, we are glad we could help with your new Volvo purchase and pleased to hear Jaime Rios and the team provided an excellent shopping experience for you. Enjoy your new XC40, and we look forward to seeing you in for sales or service next. Take care! Regards, Volvo of Keene
2019 Volvo xc 60
by Jennahas on 11/15/2018We had a wonderful experience with Jaime! He was knowledgeable, helpful and put us at ease:)Thank you, Jennahas! Reviews like this give us motivation and help us ensure we provide high-quality care. Take care and we look forward t seeing you next! Regards, Volvo Cars Keene
Dishonesty runs rampant
by cars528 on 03/20/2014updated 07/21/2025I was sold a car that this dealership claimed it had serviced for the life of the car, and that it was sound. It required thousands of dollars of necessary repairs in the first three months alone, and continued from there. The service… manager (at Volvo of Keene) admitted that the records showed serious electrical issues were well known, and that is the reason the previous owner traded the car in. I had the last repair done ($1800 for a fuel pump) before trading it in myself -- after owning a very short time. Do not trust this dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Congratulations on your new vehicle! Thank you for your excellent feedback, we're so glad to hear you've had some great experiences over the years with Ned, and thank you for the opportunities to earn your business. If you have any questions or need anything at all, please don't hesitate to reach out! Have a great day, Volvo Cars Keene
by Volvo Cars Keene on 03/26/2021