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Crosstown Chrysler Dodge Jeep Ram Fiat

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Customer Reviews of Crosstown Chrysler Dodge Jeep Ram Fiat

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The following reviews are more than two years old. They are not included in the overall rating.
102 sales reviews
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  • Wow

    5 out of 5 starsby Brad on 04/20/2019

    Everyone at the dealership was fantastic, from Steve N to Chris in finance! A very smooth a seamless experience!

  • Best Dealership in New England!

    5 out of 5 starsby Mike on 04/13/2019
    updated 04/18/2019

    The people at Crosstown Motors are fantastic to work with and make car buying enjoyable. This is the fourth vehicle that we have purchased from Crosstown. Thomas Anti and Chris Cook made it a very pleasant experience. Thomas was above and beyond expectations as he "worked" with our grandson (Pat) during the day.

  • Search for towing capacity and comfort was getting frustrating

    5 out of 5 starsby Pltnmblond2019 on 04/16/2019

    very determined to search for a vehicle to meet our needs we had been to several other dealers and the model we needed for our camper was not adequate.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by dealerreply on 04/22/2019


  • Robin's Truck

    5 out of 5 starsby Robin on 04/08/2019
    updated 04/15/2019

    Steve was very knowledgeable about our vehicle and very affable. Also, Tyler was very helpful with getting our extra parts.

  • Great service and awesome staff!

    5 out of 5 starsby Kenneth on 04/14/2019

    I liked how easy the process of leasing a new truck was and how Bob worked with me to find the perfect truck.

  • GREAT PLACE TO SHOP FOR A NEW CAR

    5 out of 5 starsby William on 03/30/2019

    Steve knew what I was looking for and knew the car inside and out. Also a great selection of cars to choose from
    • Hello William, and thank you for the kind words! We are glad Steve was there to help you find the car you wanted. Congratulations on your new car. We look forward to working with you again. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 04/03/2019


  • AMAZING!

    5 out of 5 starsby Lisa on 03/26/2019

    Completely stress free experience! Bob took care of everything, delivered the car, took mine away. I will buy/lease again for sure!
    • Hi Lisa, and thank you for this great review! We're excited to hear that Bob took care of you! He is a great asset and we appreciate all he does. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/29/2019

  • purchase of a Ram

    5 out of 5 starsby Sonia on 03/17/2019
    updated 03/25/2019

    Steve Northrop was awesome. He is knowledgeable about all of the vehicles on the lot. He is a 'no pressure ' salesman which we appreciated. When a salesman is too pushy and we feel pressured, its a real turn off and we would not return to the dealership. Steve is awesome.
    • Thank you for the feedback. Steve is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/27/2019

  • Absolute Pleasure

    5 out of 5 starsby Scott on 03/20/2019

    I liked how personable the staff was beginning with Paul Deavenger, to Steve Northrop, andfunshing up with Pat Deavenger. Everyone was easy to talk with, very knowledgeable, and made what usually can be a stressful situation, very pleasurable.
    • Scott, we sincerely appreciate your feedback. Each employee is a valued member of the Crosstown Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/22/2019

  • Rob Briggs

    5 out of 5 starsby Judy on 03/04/2019
    updated 03/11/2019

    Rob Briggs responsiveness to our needs, he was able to find us a truck that we were looking for and offered it to us. We were able to put a deposit on the vehicle and hold it for a week. He always stayed in communication with us and my son.
    • Hi Judy! Thank you for this great review! Rob is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/13/2019

  • Dodge Ram

    5 out of 5 starsby Brent on 02/25/2019
    updated 03/05/2019

    They helped get a quote over the phone and were pretty quick when we made the purchase
    • Thanks for the great rating, Brent. We're pleased that everything went well for you. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/15/2019

  • Best car buying experience

    5 out of 5 starsby Leeah on 02/24/2019
    updated 03/05/2019

    Rob Briggs just made my experience stress free and never once told me he couldn't get me where I wanted to be. Honestly the best car buying experience I have had.
    • Thank you for your feedback. We are glad to hear that Rob was able to help you out and that you had a great and stress-free experience. We look forward to working with you again. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/15/2019

  • Great Experience Getting My Jeep!

    5 out of 5 starsby AmyB on 03/01/2019

    Steve listened to my needs & made the whole process stress-free and even enjoyable! :)
    • Thank you for this awesome review. We are happy to hear that Steve listened to what you need and that he made your whole experience stress-free and enjoyable. We look forward to working with you again. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/04/2019

  • Sales evaluation

    5 out of 5 starsby James on 02/25/2019

    The salesman, Bob Rayburn, treated me in a professional manner. In the fifteen years I have purchased or leashed vehicles from Bob, he has always had the answers in a friendly matter and has always treated me fairly and I would highly recommend him.
    • James, you have been doing business with Bob and Crosstown Motors for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/27/2019

  • Crosstown Motors

    5 out of 5 starsby Michael on 02/24/2019

    I believe this is the 8th vehicle I've purchased since 2012 and your salesperson Steve Northrop is the primary reason.
    • Hi Michael and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/27/2019

  • Great overall experience!

    5 out of 5 starsby Kelly on 02/24/2019

    Friendly and fast service. We weren't standing around waiting for someone to acknowledge us
    • Thanks for your perfect review, Kelly! We're glad to hear that our team was friendly and fast. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/27/2019

  • Very happy with my new car buying experience

    5 out of 5 starsby Darwin on 02/24/2019

    Very friendly staff, the staff was not pushy and listened to my needs and didn't try to sell me something I didn't want
    • Darwin, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/27/2019

  • Friendly and Caring

    5 out of 5 starsby Donald on 02/23/2019

    The whole Crosstown Team was exicilant. Every step of the buying procces was handled with care.
    • Thank you for the perfect rating and review. We look forward to working with you again. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/27/2019

  • Easy Buying Experience

    5 out of 5 starsby Paul on 02/14/2019
    updated 02/20/2019

    Bob Rayburn was very attentive to our needs from the minute we arrived at the dealership.We were looking for a Jeep with certain options and he found one and arranged for one of his drivers to pick the Jeep up at another dealer
    • Hi Paul, and thank you for this great review! We're excited to hear that Bob took care of you! He is a great asset and we appreciate all he does. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 03/15/2019

  • Perfect

    5 out of 5 starsby Mariah on 02/19/2019

    i love my new Jeep. Still getting used to the size but overall great. Thanks Steve for helping me out and getting me into to something that’s nice and affordable
    • Thank you for your feedback. We are happy to hear that Steve was able to help you and that you love your new Jeep. If there's anything else you need, please don’t hesitate to reach out. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/21/2019

  • Sherman Caravan

    5 out of 5 starsby Daniel on 02/17/2019

    Steve Northrop has always gone out of his way to make purchasing a new vehicle a seamless and stress free experience. The staff at Crosstown are courteous and professional and always make you feel like family. I’ll never shop anywhere else!
    • Thank you for this amazing review, Daniel! We are glad that Steve always goes out of his way to make your purchase seamless and stress-free. Thank you for your continued patronage. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net

      by crosstowncdjr on 02/19/2019

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