Customer Reviews of Irwin Toyota
Review type:
Class act all around!
by Duff from West Lebanon NH on 07/25/2024
I've been a dedicated Ford/Lincoln customer since the early '70's and only five years ago my "home" dealership owners retired. After 40 years of excellent personalized service I was searching for a reputable replacement and someone… mentioned Irwin. Although they are over an hour away, after my first visit there for service on our Lincoln MKX I knew I had found the right place. A few weeks ago I decided to downsize from my much loved F150 to a new Maverick, and that led me to the Bowtie Guy", Seamus McNally, at Irwin. His, and their entire staff's courtesy, professionalism and caring are at a level rarely seen in today's retail environment, especially as it relates to vehicles. I wholeheartedly recommend Seamus and the entire Irwin family to anyone looking for a new vehicle or quality service on one you already own!
326 reviews
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I had a great experience at Irwin Toyota Laconia!
by Darcy on 12/07/2022I had a great experience at Irwin Toyota Laconia! We were helped by Seamus McNally and Josh Glazier, who were fantastic -- super-friendly, very helpful and efficient! Thank you guys :)Seamus McNally and Laconia Totoya were awesome!!
by Tom Kurland on 12/05/2022Seamus McNally was so accommodating and knowledgeable. He made the experience so easy! We would definitely go back to Seamus and Laconia Toyota for our next purchase, and I would recommend them to anybody!!! Thanks again!Rav $
by Ed R on 11/22/2022Tom Whitney was our salesperson. He was knowledgeable, professional, and patient. He answered all of our questions and made the process smooth.Exceptional service
by Dusty and Ann Rhodes on 11/22/2022Tom Whitney was our salesperson. He made the purchasing process easy with his professionalism and procedural knowledge. Tom was able to answer all of our questions and ensured that all of the documentation was correct and ready to go. Thank… you, Tom!Excellent service
by Happy customer on 11/16/2022Signed for my 2017 Toyota Corolla on Veterans Day. Howard Cullen listened concerning my needs and wants, then preceded to show me the car I never dreamed or considered owning. He was not pushy or bombarding me with phone calls. I would… recommend Irwin Auto Group for 5 star service. When you are there ask for Howard Cullen.Very happy with Howard at Irwin Toyota
by Jessie S on 11/07/2022We recently purchased 2 Rav4's from Howard Cullen at Irwin's. We are very happy with the vehicles, and with Howard. He's very knowledgeable, helpful, and quick to respond. I would highly recommend letting Howard help you with your next… vehicle purchase.Great experience
by Dee Kaiser on 09/27/2022If you are interested in buying a used or new vehicle go see Howard Cullen in Laconia. No pressure, very informative and helpful! Will use Howard always going forward!Great service
by Joe on 09/16/2022Tom Whitney and the sales team were great! We had a multi car trade and purchase and they made it effortless. Thank you!No nonsense no overselling.
by Gitty Maker on 08/05/2022I educated myself on the vehicle I wanted and understanding that we got right to the sale. No pushing of extras, no overloading of information and options, just what i was looking for. It’s s tough market to buy in but I feel confident I… got a solid vehicle at a decent price. Dealt with Thomas Whitney who was accommodating and relatively low pressure. I would certainly recommend him, especially if you’re looking for a no nonsense approach.Raving Rav4
by Michael on 08/03/2022Customer centered. Friendly, comfortable, helpful.2021 Prius Certified Pre-owned
by Sue Cee Qs on 07/18/2022Just bought a (barely) used 2021 Toyota Prius Certified Pre-owned at Irwin. My salesperson was Seamus McNally aka the Bow Tie Guy. The transaction couldn't have gone better thanks to Seamus. He's got great energy, which certainly helps the… process go quicker. Seamus took care of everything. I couldn't be happier with my Prius. Call or go see Seamus for your next car.Toyota Corolla
by Claude on 06/24/2022Wow what an experience Howard was so great to work with bought a corolla for my youngest daughter he went above and beyond to make her experience great was so happy bought another car a week later for my oldest daughter. Highly recommend… working with Howard.love my new 2022 Hybrid Highlander
by Sharon L on 05/11/2022Thanks Al Faro and Tom Whitney for securing me a 2022 White Limited Hybrid Highlander. I love it and am glad I waited to get what I wanted!Tom Whitney
by Bev Charedt on 05/09/2022After having my Camry for two years it was too low for my husband to get in and out of. I spoke to Tom about my problem and within two weeks I have a Rava 4 and it’s perfect. Thank you Tom a real problem solver! Bev Taylor-CharestTom Whitney
by Dee G on 05/02/2022Tom Whitney was great to work with, he was fun knowledgeable and helpful. I love my new Highlander.Stress-less!
by Natalie Noble on 02/28/2022I had the pleasure of being able to work with Tom Whitney while I was searching for a vehicle that best suited my wants and needs! Tom was very easy to talk to, easy to share laughs with and was overall genuinely interested in helping me… find my perfect vehicle. This was the best customer service I have ever received from a dealership and I will 100% be recommending Irwin (and Tom) to people I know who are looking to purchase their next vehicle. Thank you Tom, for helping me find my Tacoma!!!straight up awesome!!
by jeff vachon on 02/23/2022i will start out saying it was a awesome experience, TOM WHITNEY went up and beyond with my mom and i we both bought cars with no games and very satisfied thank you!What more do you want?
by Allan on 01/27/2022My manager was Adam Memmolo. I needed a only routine service and inspection. It was accomplished perfectly satisfactorily, at the agreed price, at the scheduled time, and in the time expected, while I waited in the comfortable waiting… area, suitably distanced. In this day and age, what more could one ask for?Great Experience!
by Kerry R on 01/24/2022Howard Cullen was my sales rep and he offered great service and a great car buying experience! Highly recommend you speak with him. I got a great price on my car too!Tom Whitney is the best!
by Steve Samaha on 01/05/2022Tom was extremely efficient and helpful. I recommend him highly!Seamus McNally is great to work with!
by Scott and Linda on 12/01/2021Went to Irwin’s to look at a 2022 F-250. Seamus worked hard and came up with exactly what we were looking for and picked it up the next day. Great assistance and a painless process. Thanks Seamus and Irwin’s
About our dealership
Set Your Expectations High and We’ll Exceed Them...
Every member of the Irwin Toyota team comes to work every day looking to set the bar higher for service and expertise. Visit our showroom today and see why we are New Hampshire’s favorite Toyota dealer.
We Focus on Relationships, Not Selling...
We understand why you might prefer to begin your shopping journey online. There isn’t a salesperson hovering over your shoulder, pressuring you into buying more vehicle than you really want or can afford.
When you walk into our showroom, though, you are greeted by a Toyota Product Specialist who is going to listen to you and provide expert advice to make sure you drive home in the right vehicle. We also diligently review pricing information around New Hampshire to make sure we give you the best price on cars, as well as parts and service. We Want You to Feel Happy, Not Hassled
Amenities
- Cable Television
- Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store