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Customer Reviews of Irwin Hyundai

Review type:

Overall rating

3.0
3 out of 5 stars

(2 reviews)


Customer recommendations:

Yes (1)|No (1)

Huge help!

5 out of 5 starsby Jon N on 05/09/2025

I went in knowing which used car I wanted and Ashley was a huge help in making it happen that day and making me feel informed throughout the process, as it was my first non-craigslist experience and as I drove quite the distance.
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The following reviews are more than two years old. They are not included in the overall rating.
204 reviews
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  • Great dealership

    5 out of 5 starsby Jim on 05/15/2019

    Awesome people and great service
  • Treated like family

    5 out of 5 starsby frankie on 05/02/2019

    Bought an SUV from Irwin Hyundai from salesman Erik Faro. Got a very fare deal and was treated like family. One of the drivers seat electric buttons didn’t work I found after arriving home. Living 3 hours from the dealership I called Erik… and asked what could be done? Erik worked a deal with the service manager that I could take it to a home town garage and paid 100% of the cost even though my warrantee was 50% parts and 50% labor. Thank you Erik and Irwin
  • remove snow tires

    5 out of 5 starsby Penny on 04/22/2019

    Well done in the allotted time, as usual.
  • Great customer service!

    5 out of 5 starsby Gail on 04/05/2019

    Helpful staff, did not have long to wait, fair prices.
  • Fast and efficient

    5 out of 5 starsby Penny on 03/19/2019

    Fast and efficient as always
  • Kaylynn Rocks

    5 out of 5 starsby Kayak123 on 03/13/2019

    Excellent service with a smile
  • Always Good Service

    5 out of 5 starsby JiminNH on 02/05/2019

    Bob Cote and the whole team in the Irwin Hyundai Service department are great. Wouldn't take our Hyundais anywhere else.
  • Flash

    5 out of 5 starsby Wendy on 01/22/2019

    Irwin Hyundai and Bob Cote in particular are always amazing. I will call him Flash Gordon from now on, always above expectations and faster than anticipated
  • Great place!

    5 out of 5 starsby BB on 01/16/2019

    Very impressed with knowledge and service!
  • Thank you

    5 out of 5 starsby Esaundra on 12/31/2018

    Excellent customer service every time. Thank you Bob Cote for always going above and beyond to make my service experience a good one.
  • Great Service Experience

    5 out of 5 starsby MichaelC on 12/26/2018

    Bob Cote and everyone at Irwin Hyundai Service Department deliver a great service experience. On time, detailed explanation of scope of work, no upselling. A really professional crew.
  • Thorough and prompt

    5 out of 5 starsby HappyTucson on 11/07/2018

    My new 2018 Hyundai Tucson had its first oil change service which was completed in a timely manner. While this is an important first service for a new vehicle it was a positive experience.
  • Great Job Bob Cote!

    5 out of 5 starsby steveb56 on 10/29/2018

    Thank you so much for the the excellent service work Bob Cote!
  • Honda Odyssey Transmission Service

    5 out of 5 starsby Brodie_Cali on 10/14/2018

    My service experience with Irwin Hyundai was an all around perfect experience. Bob Cote was professional, explained everything, and took me in last minute with no appointment. The price was fair and the service work was done on point!!!… They did a fabulous job. Even the waiting room was spotless and comfortable!! I am a customer for life!!!
  • Excellent service

    5 out of 5 starsby Jason_D on 10/06/2018

    My car was having issues related to a previous recall on the engine. It was involved in the crank recall. I brought the vehicle in to check it out in March and everything was fine. However it started acting up about 6 months later. I made… the appointment to have it checked out but the car didn't make the trip. My first call was to the service department, they gave me the number for roadside assistance. They towed it about 30 miles to the dealership for free. From there The service department (Bob and Steve) performed all necessary work to expedite the process. My engine came in overnight and was properly installed that day and they made sure I had a loaner. Overall they were excellent and they turned a difficult situation into an awesome experience! Thanks again, Bob and Steve!
  • Routine Service Appointment

    5 out of 5 starsby headley1 on 10/03/2018

    Courteous and Timely
  • Above and beyond service

    5 out of 5 starsby Kalinrachel19 on 09/28/2018

    Kaylynn Brown never fails to go above and beyond with her customer service. Not only does she make sure your requested work is done on your vehicle but she is excellent with answering any questions you have before leaving. Always a friendly… face to look forward to seeing when I go in for my services at Irwin Hyundai.
  • Awesome service

    5 out of 5 starsby satifiedcust on 09/22/2018

    Bob Cote and his team are the best around and they do not just do Hyundai they service all makes .I would recommend them to anyone.
  • Long Time Customer

    5 out of 5 starsby alfred1947 on 08/20/2018

    My recent experience with Irwin Hyundai was to purchase four new tires. In the past they have serviced my used car, sold me a new car and have performed all routine servicing. They always call me by name and make me feel like part of the… family. Al
  • Vehicle Service Experience

    5 out of 5 starsby jmartjps on 07/14/2018

    The service desk personnel are always helpful, knowledgeable and professional. The waiting room is comfortable with wifi and a charging station. Irwin Toyota and Hyundai have always been good to me. Prices are always fair and… competitive. I don't want to or need to go anywhere else.
  • peace of mind

    5 out of 5 starsby madriver on 07/16/2018

    My car was thoroughly checked and road tested after I experienced difficulties on a recent trip to NH. Made it home with no further problems. The people at the garage could not have been nicer or more helpful. Thank you Irwin's.
About our dealership

New Hampshire’s Favorite Hyundai Specialists...

When you’re shopping for a brand-new or pre-owned Hyundai in Laconia, NH, bring your shopping list to Irwin Hyundai. Our product specialists will help you find your perfect car—even if we don’t have it in our inventory—because your happiness is our priority.

It Starts With Value...

As a smart shopper, you always look to get the most value for your money. We do too: by prioritizing overhead expenses, we can focus on giving you the best deal possible on your vehicle. Our Live Market Pricing technology gives us real-time pricing information from competitors within 100-250 miles so that we can confidently give you the best price on your new Hyundai. We’ll also make sure you’re getting the best value on your trade-in by providing a professional appraisal and showing you what the actual cash value of your car is, not the trade-in value.

Amenities
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • Authorized Parts Store