Customer Reviews of Dover Honda
Review type:
Hassle-free
by Mary on 12/16/2023Recently bought a new CR-V from Bob Drake at Dover Honda. He was knowledgeable without being pushy, making the whole experience easy. Would definitely contact him next time I need a vehicle.Excellent Service!
by Don M Lar on 07/15/2023I highly recommend Michelle from Dover Honda if you are looking to purchase a vehicle. She was down to earth and answered all of our questions.Dover Honda Review
by emmabychok on 06/22/2023My experience at this dealership was very pleasant. It was my first time buying a car, and Allan was thorough in answering questions and explaining the process to me. Becky, provided a clear outline of all the finances to ensure that I… understood. Overall, the people at this dealership were very helpful, and I enjoyed how easy they made this process for me!Hi, we're happy you found our staff to be so supportive during your experience here at DOVER HONDA. Please don't hesitate to reach out if there's anything additional we can do for you.
Best Price, Great Experience, Worth my 100 mile drive!!
by Jon on 03/29/2021Emailed/Internet Inquiry with about a six Honda dealers with 100 miles of me. Two actually responded with a live person emailing and offering to help price what I was looking for (CR-V EX), the others were either auto-responders or bots.… I was able to get a no-haggle bottom line price from Jill in a 5 minute phone call. Saved me $750 from the next lowest price. Showing up to buy it was a pleasant experience, something I seldom would say about buying a car from anywhere! Good people, no pressure, employee owned, highly recommended.Wrote off as a non-serious buyer... big mistake
by annoyed prospective buyer on 03/03/2020Do not waste your time going here. I went here first to test drive a car I was thinking about getting, and the sales staff at first seemed fine. Sure, we waiting in the lobby for a little bit while we were completely ignored by the… receptionist (seriously, it was really weird... just blank face, typing away on her computer, not caring that we were standing right in front of her). My partner and I were just about to walk out when a sales woman finally came up to us. I found it very obnoxious that she had to run to their manager after every little thing. It felt like I would even introduce myself and then suddenly she was in the back office with her manager discussing things. After I test drove the vehicle (that went fine) I asked to see numbers run. We ended up leaving with the promise of numbers being sent to us the next day. They were, but they didn't coincide with the price range I gave her upfront. After that, it became extremely clear she wrote me off as a non-serious buyer by the way she texted me and then VERY QUICKLY dropped the conversation saying she couldn't help me in the slightest. She had promised to look around and try and find a vehicle that she could make work for me. That was never done and, she instead, told me good-bye. Since she wrote me off so quickly as a non-serious buyer, I went to another dealership this weekend and purchased a much better car than what I had even test drove at Dover Honda. Her loss.Charley Lawrence was AMAZING
by Justine on 02/25/2019We decided we needed to upgrade our car when our family grew and Charley helped us beginning to end. He was never pushy and made sure we found our perfect fit. We couldn’t of had a better experience. Thank you again charley!Compared the the other local dealer...
by kevina1 on 06/08/2018So I liked the service department so I decided to buy a car there not ever wanting to go back to the another Honda dealer in Stratham. You have to go into any car purchase being knowledgeable. So it started a little rough and ended well.… The sales manager is did a good job. Comparatively a good dealer.kevina1, Thank you for sharing your recent experience with us. I am happy to hear that your car buying experience was better than some of those you have had in the past at other dealers. As an employee owned company, your satisfaction is always our number one focus. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your future service appointment. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Great service without hassle
by Jerrysmom on 03/27/2018Had a great experience. My salesman was very patient with me and got me the car I wanted.Jerrysmom, Thank you for sharing your recent experience with us. I am happy to hear that your car buying experience was great! Thank you for your business and congratulations on your new car. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
There is no place like DOVER HONDA (while clicking my heels)
by JDeFreze on 03/20/2018The best experience I could have hoped for! Better than my first experience 12 years ago! Bob and Alan were simply the best....better than all the rest! As a single mom who loved her 12 year old Pilot, I could not have been more at ease and… they made me feel like a member of the family!JDeFreze, Thank you for sharing this fantastic story with us! It is reviews like this that make it fun coming into work each day. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Excellent service!
by waitkc112 on 02/12/2018updated 02/28/2018I had an excellent experience at Dover Honda, the staff was wonderful and went above and beyond with making my experience there great.Waitkc112, Thank you for sharing your recent Dover Honda experience with us. I am happy to hear that our staff provided you with an excellent experience.Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
2018 Honda H-RV
by Kathy2018 on 02/20/2018I went in for a recall on my vehicle and was offered an option of an exchange program that was being offered. Ended up leasing a brand new car (first ever) and I just love it. The sales people were amazing. So glad I stayed with a Honda.Kathy2018, Thank you for sharing your recent experience with us! I am happy to hear that you took advantage of our vehicle exchange program and that you are loving your new car. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
New car purchase
by Tara7221 on 02/14/2018I purchased a new CRV here. Alan, my salesperson, was fantastic. He was very helpful and loved what he did. However, I felt as if the finance team, or Sarah, was condescending toward me because of my age. She had quite an attitude toward my… husband and I, especially after I mentioned how our interest rate was much higher than was previously mentioned to us. Her negative attitude almost had me walk out the door, however, I did enjoy everything else about the dealership. I did my research and saw that other people had the same issue with her as coming off with an attitude and negative feedback. It's a shame that I would recommend this dealership to my friends and family and give it amazing reviews had I not had a negative experience with Sarah.Tara7221, Thank you for making us aware of your recent experience and I apologize for the way you were treated. Management is aware of this review and has made the necessary changes to ensure this does not happen again. Thank you for your business and we hope to see you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Review of Dover Honda in Dover NH
by HappyGolfer1 on 01/30/2018updated 02/08/2018I had a great experience at Dover Honda. The price offered was very fair for the CRV EX. The salesperson I worked with was very knowledgeable and helpful. The vehicle was ready when promised and he spent a considerable amount of time… setting up all the features on the vehicle.HappyGolfer1, Thank you for sharing your recent Dover Honda experience with us. I am happy to hear that your sales consultant provided you with an excellent experience. Congratulations on your new CR-V and thank you for your business. We look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Honda sales person
by Seabird24 on 01/03/2018Best experience Ive had purchasing a car. Just loved Rick Stern . His sales style was comforting as he helped me navigate the leasing process . He certainly was patient as well knowledgeable about all facets of the process and The Honda… fleet . Im looking forward to working with him in three years when My lease is up. Very low pressure salesman ! I cant say enough kind things about Rick !Seabird24, Thank you for the kind comments regarding Rick. He is a great asset to our team. Thank you for your business and enjoy your new vehicle. We look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Christmas purchase
by Dartmoor63 on 01/02/2018Sue Garland was exceptional in taking her time to show that car buying can be enjoyed and in no way came across as pushing a sale for the sake of sales targets. Every question asked and made the entire process something you would enjoy and… i would have no worry telling friends to visit Dover Honda.Dartmoor63, Thank you for taking the time to share your experience with us. I am happy to hear that Sue provided you with a great car buying experience. As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Purchasing a 2017 Accord from Dover Honda
by evangelosc on 08/21/2017Best e-price of all other dealers. Sue, the lady that sold us the car was exceptional. Very professional , accommodating and knowledgeable. Will buy from her any time.Thank you for sharing your recent experience with us evangelosc. I am happy to hear that our prices were competitive and that Sue provided you with a fantastic car buying experience. Enjoy your new Accord and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
A Fabulous Fit!
by craigsfowler on 08/13/2017Had another great experience buying a car at Dover Honda from a friendly and professional team. I knew what I was looking for and they made it happen. What more could be asked for?Thank you for sharing your recent experience with us craigsfowler and thank you for your business. Enjoy your new Honda Fit and please let us know if there is anything else we can do for you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Purchasing a new car
by Moonshine4 on 07/27/2017Our experience with Brad was very good. He was knowledgeable, a good sense of humor, and enjoyable time discussing the benefits of the car of our interest. His answers to our concerns and question was clear and most helpful. In the… future if our interested in purchasing another car, we definitely hope to work with Brad. Our over all experience with Honda was excellent, everyone involved was courteous, knowledgeable and most helpful. We wish the Dover Honda a most successful business.Thank you for the 5 star review Moonshine4 and thank you for your business! I am happy to hear that Brad provided you with an excellent car buying experience. Enjoy your new vehicle and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Excellent Experience!!!
by Frankou812 on 07/24/2017I have purchased many vehicles in my life & I must say Rick Stern at Dover Honda is a pleasure to deal with along with all the employees there. They always find the lowest financing percentage & manage to make the paperwork process seamless… & easy. They listen & comprehend to what I'm looking for & have not disappointed. This was the third vehicle purchase my family has made there & all were great! Thanks Rick & Dover Honda!Thank you for the kind comments Frankou812! I am happy to hear that Rick provided you with an excellent car buying experience. Enjoy your new vehicle and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
I will definitely purchase my next honda here
by Stk80031717 on 07/19/2016updated 08/09/2016This was our first purchase with dover honda and definitely not our last. Our sales consultant was Chris he was very down to earth not your typical pushy sales person listened to what we wanted and where we needed to be with our payments… gave us our options got us into vehicle to try out right away, and to top it off he saw me look at my watch, bcz we had an engagement to get to you and couldnt be late, he got us right in the car for the test drive explained alot during the test drive and answered all of our questions once we got back to the dealership he ran numbers right away and explained the different options and we were out the door and on the road back to laconia and made it back in time for our engagement my husband and i discussed the numbers and we were so impressed on how they put us first and took our engagement very much into consideration,and did not chat wth us anymore then they needed to or push us into the sale they we're all helpful and again very considerate!!! We decided to go with dover honda and went with the 2016 honda civic and we picked up the vehicle the next day the delivery of the vehicle was very quick and professional we had an overall great experience we will definitely refer our family and friends to them and tell them to ask for Chris and we will be doing business with you again!!! Thank you again for a grwat experience dover honda sales teamDear Stk80031717, Thank you for sharing this fantastic review with us! I am happy to hear that Chris provided you with a fantastic car buying experience. I will be sure to pass this review along to him to ensure that his hard work does not go unrecognized. Congratulations on your new Honda Civic! Thank you for your business and we look forward to seeing you at your first oil change! Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Awesome
by henry2010 on 06/04/2016updated 06/13/2016I bought thru Nick He was very helpful, and knew what he was selling, very polite, and had a good sense of humor and was pleasant to deal with. AwesomeDear henry2010, Thank you for taking the time to share your recent Dover Honda experience with us. I am happy to hear that Nick provided you with an excellent buying experience. As an employee owned company we strive to provide our customers with the best service possible. Thank you for your business and congratulations on your new vehicle! We look forward to traveling down the road of ownership together with you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Hi Don, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
by Abbott Carter on 07/18/2023