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Customer Reviews of Planet Nissan

Review type:

Overall rating

4.3
4.33 out of 5 stars

(6 reviews)


Customer recommendations:

Yes (5)|No (1)

WOW!

5 out of 5 starsby Robert Bernardo on 01/08/2025
updated 01/15/2025

I knew pretty quickly that Planet Nissan was an above average dealer. They had the model truck I wanted and they answered all of my questions and concerns - so now I am a happy customer. My sales rep Daniel Maimran was very knowledgeabe AND patient in explaining all of the benefits and features of the Frontier Pro 4x. And Bob in finance had me in and out of his office in the shortest time for any new car I've purchased! We will be back for my wife's new car and my rating for Planet Nissan is 5 out of 5 stars!
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The following reviews are more than two years old. They are not included in the overall rating.
398 reviews
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  • Very good service

    5 out of 5 starsby Yola1105 on 11/26/2016
    updated 12/05/2016

    They treat us like family, Mike C. Always goes the extra mile to accomodate us even if we don't have an appointment. Oustanding service.
    • At Planet Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We'll pass the kind words along to Mike, and we hope to see you again in the future. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Nissan Altima service

    5 out of 5 starsby Desertwinds on 11/25/2016
    updated 12/05/2016

    Fast, efficient, thorough, and friendly. Our service rep, Ken, always goes the second and third miles to make sure all needed work is performed flawlessly.
    • Hey! Thank you for this great review! Ken is truly an exceptional employee and we appreciate him for giving you a great experience! If there's any other automotive need we can assist you with, please don't hesitate to let us know. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Kemma D

    5 out of 5 starsby Wakemma on 11/25/2016
    updated 12/05/2016

    My salesman was very professional and excellent customer service. Mr. Ray Parker lll was very informative and answered all my questions and concerns.
    • Thanks so much for the excellent review! Mr. Parker is definitely a key component of our team, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Armada service

    5 out of 5 starsby blezzgod on 11/23/2016
    updated 12/05/2016

    Jordan Blankmeyers help was awesome. Very knowledgeable of services. Followup and time frame for services extremely accurate. We will be back with this kind of service.
    • We are truly grateful for this awesome review! We are thrilled that Jordan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again, and we look forward to the opportunity to service you in the future. Sincerely, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Leaf purchase

    5 out of 5 starsby Dulmage11 on 11/22/2016
    updated 12/05/2016

    Pleasant sales person and efficient closing paperwork. I was in and out sooner than I had expected. Of course I had expected a better deal, but I still saved money on my monthly payment and have a car that is green for this planet,
    • Thank you for your review. We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Planet Nissan

    5 out of 5 starsby ElyRivera on 11/22/2016
    updated 12/05/2016

    The salesperson that attended me (Raul), was very helpful in the car buying process. I came in looking to buy a used car and drove away with a brand new Nissan. The staff was overall very attentive and nice.
    • Thank you for leaving us this great review. We are very happy to hear that Raul was so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Pro4

    5 out of 5 starsby MarkMaxJ on 11/21/2016
    updated 12/05/2016

    People are always friendly and provide great service. Trust them to get the job finished and on time every time! Great dealership with great selection and service.
    • We appreciate your kind words about the entire service team. Thank you for continually choosing Planet Nissan for your vehicle needs. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • rouge

    4 out of 5 starsby Wendycampo on 12/02/2016

    Nice I like planet Nissan fast and friendly people in 2 hour I got my Nissan rouge less than other dilers like united Nissan
    • We are sincerely pleased to know that we have made a difference in your car buying experience. If you ever have any questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our page. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Airbag and driver seat problem

    5 out of 5 starsby LindaColon on 12/01/2016

    Eric from consumer affairs and Jerrod took care of my Airbag-driver seat problem--the red airbag light on the dashboard was staying on.
    • Thank you for this great review! We're excited to hear that Eric and Jerrod took care of you! They are great assets and we appreciate all they do. Please visit us if you have any concerns about your car. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • First Nissan

    5 out of 5 starsby D_c_10_29 on 11/30/2016

    So friendly! Don was so knowledgable about what we were looking for. Got a really nice economical car perfect exactly what we were looking for
    • Thank you for leaving us this review. We are very happy to hear that Don could help get you set up with the exact car you were looking for. If there is anything more we can do for you, please feel free to come back and see Planet Nissan anytime! Take care. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Nissan Altima

    5 out of 5 starsby Lyndseywhip on 11/30/2016

    Great experience ever time! Third time buying a Nissan from this dealership and we will definitely be a returning customer.
    • It was a pleasure to read about your third car-buying experience at Planet Nissan. Congratulations on your Altima! It's delightful to know we have provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Love my Altima

    5 out of 5 starsby Jasmine_R on 11/30/2016

    What can I say Chris in service is the best at what he does...always taking great car of my vehicle and making me feel at home...because of him I return for all my services, when I have so many other choices for service...thank you Chris!!
    • Thank you for taking the time to share your feedback! We are very pleased to hear Chris' consistent professionalism and great customer service has earned your repeat business. We can’t wait to see you for your next servicing appointment. Be sure to check out our latest deals on our page before you drop by! Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Planet Nissan Survey

    5 out of 5 starsby Maria_59 on 11/19/2016
    updated 11/30/2016

    The sales experience was better than at other dealerships. The staff was friendly, it was a relatively fast process, and they paid attention to our needs.
    • We are sincerely pleased to know that we have made a difference in your car buying experience. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our page. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Service at planet Nissan

    5 out of 5 starsby beckyleyba on 11/15/2016
    updated 11/30/2016

    Always satisfied when taking my car to planet Nissan. Ken has been taking care of mine and my daughters car service appointments for years now and I'm very happy how he always accommodates us sometimes at a very short notice. Overall excellent service it always what we receive when coming in. Thank you for that.
    • Thank you for your loyalty to our dealership and for taking the time to write this review. Ken's service excellence is always consistent, and we're glad your experience with him supports that. We appreciate building long term customer relationships and we truly value your business. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Customer

    5 out of 5 starsby Jacquelin_01 on 11/15/2016
    updated 11/30/2016

    Very fast service and service writer was very nice as well. It did take a long time to get the appointment for the recall on the airbag. ,Very fast service and service writer was very nice as well. It did take a long time to get the appointment for the recall on the airbag.
    • Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Routine Service - and sometimes not so routine!

    5 out of 5 starsby HollabaughCon on 11/14/2016
    updated 11/30/2016

    Personal attention by Service Assistant Tim Curlee. I'm 81 and he's the best of ever worked with! He is personable and thorough!
    • Thank you for the awesome feedback! You're right, Tim is an excellent service advisor, and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to seeing you again in the future. Thanks again! Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Planet Nissan - Outstanding Service.

    5 out of 5 starsby MCSE7874 on 11/14/2016
    updated 11/30/2016

    Mike is always outstanding and takes care of our needs. This is the most attentive dealership we have ever dealt with. Professional and organized.
    • Thank you for writing about your visit with us! We are happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Ms. Tammy

    5 out of 5 starsby Ms_Tammy on 11/22/2016

    Mike always does an excellent job getting me in and out. My recall was handled and now I don't have to worry.
    • Hey! Thank you for this wonderful review! We’re glad that you were consistently impressed by Mike's dedication to excellent service. Thank you again and be sure to like our page to get all the good deals! Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Service

    5 out of 5 starsby aflores2673 on 11/21/2016

    I bought our 2015 Pathfinder this past January. As always, your service dept greeted me at 7:30 AM, with a smile and they looked happy to be there. Jarred Meckley was the service advisor who has helped us from the very first time we got our vehicle serviced. I haven't dealt with anyone else in the service dept, but if they're all like Jarred then the service dept is top notch. I brought my vehicle in for factory recalls. While I was there, he saw I was going to be due for an oil change in little under a month. He recommended that while I was there to get my vehicle serviced. It shows that he's very thorough, and great at his job. I would recommend that everyone follows Jarred's lead. Planet Nissan makes me feel like I'm family there. Although we weren't in the market for a new vehicle, Daniel Maimram came up to me and asked me how my family and were doing. He didn't pressure me into buying, but talking to him got us thinking that we might be looking to getting a new vehicle. Because of Daniel and Jarred, we will definitely buy from Planet Nissan.
    • Thank you for sharing your experience with us! Jarred and the team works incredibly hard to exemplify the Planet Nissan's commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • Nissan shopping experience.

    5 out of 5 starsby lenchik1970 on 11/11/2016
    updated 11/21/2016

    Our sales person Don made our shopping experience better. He made us feel comfortable with selection of our car. He gave us all necessary information about our vehicle.
    • We sincerely thank you for going out of your way to write this review. We are dedicated to provide each and every customer with a comfortable and professional car buying experience. We'll pass the kind words along to Don, and we hope to see you again in the future. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

  • 11/5/2016 Erick Ramirez oil change

    5 out of 5 starsby FamilyErick on 11/06/2016
    updated 11/21/2016

    Chris is always helpful and courteous... I appreciate the level of customer service he provides.... I can't wait to go back
    • Thank you for taking the time to share your feedback! We are pleased to hear Chris' consistent professionalism and great customer service has earned your repeat business. If you have any further needs, please come back to see us. Warm regards, The Planet Nissan Team

      by dealerreply on 12/06/2016

About our dealership
Amenities
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Customer Lounge Area
  • After Hours Drop-Off
Languages Spoken (11)
  • English
  • French
  • Bosnian
  • Arabic