Customer Reviews of Planet Nissan
Review type:
WOW!
Planet Nissan is #1
by ginadavis6270 on 08/18/2016updated 08/29/2016I always work with Heath. He is an outstanding agent and always takes the best care of me. If I must leave a message, he always calls me back right away. He also assures that I am informed of what will take place and that I understand the… process. Employees are courteous and knowledgeable. The property is always clean and welcoming. Amenities are convenient and appreciated.My experience at planet nissan
by EmmanuelRojo on 08/20/2016updated 08/29/2016Professional, knowledgeable, well mannered employees. Helpful. Place was clean and neat. They answered all of our questions. The trade in was done without any problemThanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, helpful, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Planet Nissan Team
Amazing Experience, ask for Jarred every
by arri_anna on 08/20/2016updated 08/26/2016Everything, Jarred goes out of his way to explain everything to me. He is the best! I took my car in for a routine oil change and Jarred and his staff noticed several issues with my vehicle and went ahead and fixed them without making a… fuss. They staff at Planet Nissan is incredible from the cashier (who made sure I didn't miss the shuttle) down to the valet that handled my car when I checked in (he noticed a dent in my door and made sure I had the card to the collision repair center). They are wonderful!Thank you for taking the time to write this great review. It is wonderful to hear that our staff at Planet Nissan was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Regards, Planet Nissan Team
Great service all the time
by Decameron on 08/09/2016updated 08/22/2016Always great service and my advisor Mike C always take care of me even when I don't have a appointment he finds a way to fit me in. He's been my advisor for three years and always friendly and helpful.Thank you for the awesome feedback! You're right, Mike is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, Planet Nissan Team
August 6, 2016 service apptZ
by mush250 on 08/07/2016updated 08/22/2016Had several issues with my versa note 2014. All were addressed and except for were taken care of. The one that wasn't will be taken care of of will be on the appt that we setup.Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that the team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Regards, Planet Nissan Team
Service at Planet Nissan
by tiffany_s on 08/20/2016My service technician Tony Thomas, he is the greatest! One of your most honest workers. He has a lot of integrity and always has a smile on his face. He's a pleasure to work with.Thanks for your outstanding review! Were very happy to hear that Tony was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Planet Nissan Team
Satisfied
by Bestbuy_ever on 08/21/2016My Salesman, Marvin was excellent in making my Car buying experience a pleasant one, he was very knowledgeable and help me with all questions I had. George was very good and processed my paper work in a timely manner.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Marvin and George were able to meet your needs. At Planet Nissan, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Planet Nissan Team
Excellent experience
by Alt15sent16 on 08/12/2016updated 08/21/2016Karl Ayerle our salesman took very good care if us & helped us find the car we were looking for.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Karl helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Planet Nissan Team
Sevice Experience
by Mr_Mel1 on 08/18/2016I always enjoy the warm reception that I get when I come in to Planet Nissan. From the valet to the receptionist. To name a few: Ash Hassan Chris Aizpitarte Jorge MataWe appreciate the kind words. We look forward to seeing you again in the future! Regards, Planet Nissan Team
Have my Nissan Ultima worked on
by KrisRoo on 08/18/2016Ken always listens to my problems and concerns with my vehicle and then gives me solutions to fixing The problemHi and thank you for your kind words. We are very happy to hear that Ken was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Regards, Planet Nissan Team
Nissan Maxima buying experience.
by donovan_maxima on 08/03/2016updated 08/15/2016Jon was very professional, I appreciated how he brought the vehicles up to the garage bay so we didn't have to walk in the sun.My visit to Nissan
by lrf12251 on 08/12/2016Courtesy and professionalism is all that I can say about this experience . The waiting time for the different steps was greatThank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Planet Nissan Team
Very satisfied Customer
by ChristinaM83 on 08/11/2016Nino was great! He was very knowledgeable, great Customer service, and professional. He helped me find a vehicle I like and stay in my budget.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Nino helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Planet Nissan Team
Great Job Planet Nissan.
by Manuel1979 on 08/11/2016The sales guys, Lee and Eric were both very helpful, informative and professional. They also worked hard to get me exactly what I wanted.Thank you for taking the time to write this review. We are pleased to hear that Eric was able to provide an efficient and overall positive experience. Regards, Planet Nissan Team
Ms.
by Sarah88 on 07/14/2016updated 08/11/2016Very helpful explained everything the shuttle service was also helpful and helped when needed I have been going to planet Nissan for years and am over all happy with the serviceGreat Salesman
by Lindalvn on 07/28/2016updated 08/11/2016John was honest and not pushy. He understood that I was so irritated with the service department when I came in he tried to turn that around. He did and completed a new sale by being one of the best salesmen I have ever dealt with.Well done!
by Rickee1368 on 07/26/2016updated 08/10/2016Courteous staff professionally handled my questions. My appointment was for regular maintenance (oil change and fluid top ups)...all was handled professionally and service was thoroughly explained before I drove away.Road Confidence
by Happycat55 on 07/22/2016updated 08/09/2016Just needed "road confidence" for an upcoming trip (battery strength/air in tires), and the service rep was understanding and supported my need fir reassurance.The best car dealership
by Ronettag_67 on 08/06/2016Hergie was very hekpful. I would recommend all my friends and family to buy a car from pkanet nidsan.the show room was clean.and everyone was friendly and the GM was great.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Planet Nissan Team
Fantastic
by pbrearey on 07/19/2016updated 08/09/2016Luis was great at finding me a car that fit all of my needs. George was the BEST at getting all of the finances arranged!!Service
by Tink_4801 on 07/18/2016updated 08/08/2016In and out quickly. Service was exactly what I asked for. Was not pressured to add additional services that u didn't need.
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- English
- French
- Bosnian
- Arabic
We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Planet Nissan Team
by dealerreply on 09/09/2016